Epson C11CG04201 WorkForce Pro WF-M5799 Workgroup Monochrome Multifunction Printer

User Manual - Page 370

For C11CG04201.

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370
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
Windows 10: Click and select (Settings) > Apps > Apps & features. Then select the
program you want to uninstall and select Uninstall.
Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions:
Windows 10: Select Epson Scan and click Uninstall.
Windows 8.x/Windows 7/Windows Vista: Select Epson Scan and click Uninstall/Change.
5. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Product Software
Uninstalling Product Software - Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
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