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60
en | Troubleshooting and FAQ
RE3 UHF
Wireless
20
21.06 | 3 | F.01U.362.808 Installation manual Electro-
Voice
Symptom Possible cause Possible resolution
Receiver display
shows no antenna.
No synced transmitter on
the frequency.
Turn on transmitter and ensure
proper sync to receiver.
No antennas connected.
Properly connect antennas as
system configuration requires.
Active booster or antenna
not receiving DC power (if
used).
Turn on antenna DC power at
receiver or AASP splitter.
Receiver RF meter
shows no RF.
No transmitter turned on or
synced.
Turn on synced transmitter. If not
synced, follow sync process.
Antennas not connected.
Ensure both antennas are properly
connected.
Active booster or antenna
not receiving DC power (if
used).
Turn on antenna DC power at
receiver or AASP splitter.
Antenna splitter turned off
(if used).
Ensure AASP antenna splitter is
turned on.
Receiver RF meter
shows RF signal
even when synced
transmitter is off.
Another RF source is active
and generating RF on that
frequency which will affect
system performance, range,
and contribute to possible
dropouts.
With the RE3 transmitter off, follow
the scan process and select a new
clear frequency. Then turn on the
transmitter and resync it to the
receiver’s new data.
Low RF signal when
using remote
antennas.
Improper antenna selection.
Choose an antenna designed for
the remote antenna application
such as the optional PLPA or ALPA
log periodic, or RFAMP booster
with the receiver’s stock ½ wave
antenna attached.
Improper cable selection.
A long cable run requires low loss
cable made for the application.
Improper antenna
placement.
Antennas should be placed out in
the open, preferably in the space
where the transmitter is, and not
near or touching reflective or
grounding materials.
DC booster feed not on for
active antenna or booster.
Make sure the receiver or AASP
splitter antenna power is turned on.
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