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ENGLISH
7
TROUBLESHOOTING
For assistance with your product, visit our website www.
blackanddecker.com for the location of the service center
nearest you or call the BLACK+DECKER help line at
1-800-544-6986.
TWO-YEAR LIMITED WARRANTY
Black & Decker (U.S.) Inc. warranties this product to be free
from defects in material or workmanship for a period of two
(2) years following the date of purchase, provided that the
product is used in a home environment. This limited warranty
does not cover failures due to abuse, accidental damage or
when repairs have been made or attempted by anyone other
than BLACK+DECKER and its Authorized Service Centers. A
defective product meeting the warranty conditions set forth
herein will be replaced or repaired at no charge in either of
two ways:
The first, which will result in exchanges only, is to return
the product to the retailer from whom it was purchased
(provided that the store is a participating retailer). Returns
should be made within the time period of the retailer’s policy
for exchanges. Proof of purchase may be required. Please
check with the retailer for its specific return policy regarding
time limits for returns or exchanges. The second option is
to take or send the product (prepaid) to a BLACK+DECKER
owned or authorized Service Center for repair or replacement
at BLACK+DECKER’s option. Proof of purchase may be
required. BLACK+DECKER owned and authorized service
centers are listed online at www.blackanddecker.com. This
warranty does not apply to accessories. This warranty gives
you specific legal rights aand you may have other rights
which vary from state to state or province to province. Should
you have any questions, contact the manager of your nearest
BLACK+DECKER Service Center. This product is not intended
for commercial use, and accordingly, such commercial use
of this product will void this warranty. All other guarantees,
express or implied, are hereby disclaimed.
LATIN AMERICA: This warranty does not apply to products
sold in Latin America. For products sold in Latin America,
check country specific warranty information contained in
the packaging, call the local company or see the website for
suchinformation.
Imported by Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286
BlackandDecker.com
(1-800-544-6986)
Register Online
Thank you for your purchase. Register your product nowfor:
• WARRANTY SERVICE: Registering your product will
help you obtain more efficient warranty service in case
there is a problem with yourproduct.
• CONFIRMATION OF OWNERSHIP: In case of
an insurance loss, such as fire, flood or theft, your
registration of ownership will serve as your proof
ofpurchase.
• FOR YOUR SAFETY: Registering your product will
allow us to contact you in the unlikely event a safety
notification is required under the Federal Consumer
SafetyAct.
• Register online at www.BlackandDecker.com/NewOwner
ACCESSORIES
Recommended accessories for use with your appliance are
available from your local dealer or authorized service center.
If you need assistance regarding accessories, please call:
1-800-544-6986.
WARNING: The use of any accessory not recommended
for use with this appliance could behazardous.
Problem Step Possible solution
The steam mop is not
turning ON.
1. Check the unit is plugged in at
the wall socket.
2. Check the unit is switched ON
using the ON/OFF switch.
The steam mop is not
producing steam.
1. Check the water tank is full .
NOTE: When first filled or
after running dry it can take
up to 45 seconds for steam to
be produced.
2. Check the steam operate button
is in the ON position.
3. The steam mop is equipped
with a thermostat and a thermal
cut-out. If for any reason the
steam mop overheats it will
switch off. If this happens turn
off and unplug the steam mop,
allow to cool for 2 to 4 hours
and re-try.
Where can I get further
information/accessories
for my steam mop.
1. Refer to the assembly chapter of
the manual for correct fitting of
parts and accessories.
Call 1-800-544-6986.
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