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Maintenance and Service Service Procedures
141
Call 1-855-288-3587/1-855-AUTELUS (North America), or
0086-755-86147779 (China).
Contact the local distributer or agent.
Visit our website
http://pro.autel.com or www.autel.com.
Repair Service
If it becomes necessary to return your device for repair, please download the
repair service form from
www.autel.com
, and fill in the form. The following
information must be included:
Contact name
Return address
Telephone number
Product name
Complete description of the problem
Proof-of-purchase for warranty repairs
Preferred method of payment for non-warranty repairs
NOTE: For non-warranty repairs, payment can be made with Visa, Master
Card, or with approved credit terms.
Send the device to your local agent, or to the below address:
8th Floor, Building B1, Zhiyuan,
Xueyuan Road, Xili, Nanshan,
Shenzhen, 518055, China
Other Services
You can purchase the optional accessories directly from Autel’s authorized
tool suppliers, and/or your local distributor or agent.
Your purchase order should include the following information:
Contact information
Product or part name
Item description
Purchase quantity
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