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Maintenance and Service Troubleshooting Checklist
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18.2 Troubleshooting Checklist
A. When the Display Tablet does not work properly:
Make sure the tablet has been registered online.
Make sure the system software and diagnostic application software
are properly updated.
Make sure the tablet is connected to the Internet.
Check all cables, connections, and indicators to see if the signal is
being received.
B. When battery life is shorter than usual:
This may happen when you are in an area with low signal strength.
Turn off your device if is not in use.
C. When you cannot turn on the tablet:
Make sure the tablet is connected to a power source or the battery is
charged.
D. When you are unable to charge the tablet:
Your charger maybe out of order. Contact your nearest dealer.
You may be attempting to use the device in an overly hot/cold
temperature. Try changing the charging environment.
Your device may have not been connected to the charger properly.
Check the connector.
NOTE: If your problems persist, please contact Autel’s technical support
personnel or your local selling agent.
18.3 About Battery Usage
Your tablet is powered by a built-in Lithium-ion Polymer battery. This means
that, unlike other forms of battery technology, you can recharge your battery
while some charge remains without reducing your tablet’s autonomy due to
the “battery memory effect” inherent in those technologies.
DANGER: The built-in Lithium-ion Polymer battery is factory replaceable only;
incorrect replacement or tampering with the battery pack may cause an
explosion.
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