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The problem Try this!
The picture won’t display in
full screen.
HD channels will have black bars on either side of the screen when displaying upscaled SD
(4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that have
aspect ratios different from your Projector.
Adjust the picture size options on your external device or set the Projector to full screen.
• Settings Picture Picture Size Settings Picture Size
The Subtitle function in
the Projector menu is
deactivated.
When an external device is connected with an HDMI or Component cable, the Subtitle
function is unavailable. Adjust the subtitle setting on the external device.
Subtitles appear on the
Projector screen.
Turn off the Subtitle function in Subtitle Settings.
•
Settings General Accessibility Subtitle Settings Subtitle
The HDR of the connected
external device turns off.
Expand the reception range of the corresponding HDMI input signal in Input Signal Plus.
•
Settings General External Device Manager Input Signal Plus
If the test picture does not appear or there is noise or distortion, the Projector may have a problem. Contact Samsung’s Call
Centre for assistance.
If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
If the problem persists, check the Signal Information or refer to the external device’s user manual.
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