Shark RV2610WA Matrix Plus 2-in-1 Robot Vacuum and Mop with XL HEPA Self-Empty Base

Product's Documents

Below are documents related to this product, you can read online or download:
RV2610WA photo

Owner’s Guide - Matrix Plus 1-in-1 Robot

This is the main product document for model RV2610WA.

The file format is pdf, 32 pages, you can download this manual here .

background
Robot Vacuum
RV2600WA
OWNER’S GUIDE
background
WARNING
To reduce the risk of fire, electric shock, injury, or property damage:
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
If the charging cable plug does not fit fully into the outlet, reverse the plug. If it still does not fit,
contact a qualified electrician. DO NOT force into outlet or try to modify to fit.
GENERAL WARNINGS
When using an electrical appliance, basic
precautions should always be followed,
including the following:
1. This appliance consists of a Robot Floor
Cleaner and charging base with power
supply. These components contain
electrical connections, electrical wiring,
and moving parts that potentially present
risk to the user.
2. Place the cords from other appliances out
of the area to be cleaned.
3. Before each use, carefully inspect all parts
for any damage. If a part is damaged,
discontinue use.
4. Use only identical replacement parts
found on sharkclean.com
5. This Robot Floor Cleaner contains no
serviceable parts.
6. Use only as described in the Owner's
Guide provided on sharkclean.com.
DO NOT use Robot Floor Cleaner for any
purpose other than those described in the
Owner's Guide.
7. With exception of the filters, dust bin,
and pads, DO NOT expose any parts of
the Robot Floor Cleaner to water or other
liquids.
8. DO NOT put hands into any opening in the
base or robot.
USE WARNINGS
9. This appliance can be used by children
aged from 8 years and above and persons
with reduced physical, sensory, or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way and
understand the hazards involved.
a) Children shall not play with
the appliance.
b) Cleaning and user maintenance shall
not be made by children without
supervision.
10. To minimize the risk of the robot traveling
beyond an unsafe boundary (stair/
cli edges, fireplaces, water hazards),
establish these areas as no-go zones using
the mapping feature in the SharkClean®
mobile app. Upon setting the boundary,
run the vacuum and visually confirm that
the settings eectively prevent the robot
from passing beyond the set boundary.
Adjust settings as necessary.
11. Always turn o the Robot Floor Cleaner
before inserting or removing the filter,
dust bin, or side brushes.
12. DO NOT handle plug, charging dock,
charging cable, or Robot Floor Cleaner
with wet hands. Cleaning and user
maintenance shall not be made by
children without supervision.
13. DO NOT use the Robot Floor Cleaner
without the dust bin, filter, brushroll, and
side brush in place.
14. DO NOT damage the charging cord:
a) DO NOT pull or carry charging dock by
the cord or use the cord as a handle.
b) DO NOT unplug by pulling on cord.
Grasp the plug, not the cord.
c) DO NOT close a door on the cord, pull
the cord around sharp corners, or leave
the cord near heated surfaces.
15. DO NOT put any objects into nozzle or
accessory openings. DO NOT use with any
opening blocked; keep free of dust, lint,
hair, and anything that may reduce airow.
16. DO NOT use Robot Floor Cleaner if
airflow is restricted. If the air paths
become blocked, turn the vacuum cleaner
o and remove all obstructions before
turning on the unit again.
17. Keep all vacuum openings away from hair,
face, fingers, uncovered feet, or loose
clothing.
18. DO NOT use if Robot Floor Cleaner is not
working as it should, or has been dropped,
damaged, left outdoors, or dropped into
water.
19. DO NOT place Robot Floor Cleaner on
unstable surfaces,
20. If the Robot Floor Cleaner is not starting
from the dock, it must be placed at least
1.5 feet (45 cm) away from any stairs or
ledges.
21. DO NOT use to pick up:
a) Liquid spills.
b) Large objects.
c) Hard or sharp objects (glass, nails,
screws, or coins).
d) Large quantities of dust (drywall dust,
fireplace ash, or embers).
e) Smoking or burning objects (hot coals,
cigarette butts, or matches).
f) Flammable or combustible materials
(lighter fluid, gasoline, or kerosene).
g) Toxic materials (high concentrations
SAVE THESE INSTRUCTIONS
For the latest warnings and cautions, go to support.sharkclean.com
of chlorine bleach liquid, high
concentrations of ammonia, or drain
cleaning solution).
22. DO NOT use in the following areas:
a) Outdoor areas near fireplaces with
unobstructed entrances.
b) Spaces that are enclosed and may
contain explosive or toxic fumes or
vapors (lighteruid, gasoline, kerosene,
paint, paint thinners, mothproofing
substances, or flammable dust).
c) In an area with a space heater.
d) Nearreplaces with unobstructed
entrances.
23. Turn o the Robot Floor Cleaner before
any adjustment, cleaning, maintenance, or
troubleshooting.
24. Allow all filters to air-dry completely
before reinstalling them in the Robot
Floor Cleaner to prevent liquid from being
drawn into electric parts.
25. DO NOT modify or attempt to repair
the Robot Floor Cleaner or the battery
yourself, except as indicated in the
Owner's Guide. DO NOT use the vacuum if
it has been modied or damaged.
26. Remove all spilled or leaked liquid from
the dock landing mat, base, or floor, as it
could lead to risk of electrical shock.
27. Try a little of the VACMOP™ cleaning
solution on a small, inconspicuous area
of the floor to ensure the solution doesn't
damage theoor.
28. When relling the reservoir, check for
leaks, as pooled liquids are a slipping
hazard and may cause electrical shock.
If the reservoir is damaged, it must be
replaced.
29. Use caution walking on moppedoors, as
they may be slippery while damp.
30. For your Robot Floor Cleaner's cli
sensors to work properly, all runners,
rugs, carpets, or small thresholds (like
child gates) must be 8 inches from any
stairs (or must be continuous and extend
over the edge of the stairs). If a runner,
rug, carpet, or small threshold that is less
than 8 inches from the stairs cannot be
moved, you must use a no-go zone to
block o the stairs.
31. DO NOT use as an attachment to power
tools for dust collection.
32. DO NOT use the vacuum on a wet surface.
(unless it is a WD vacuum)
33. DO NOT operate the vacuum in a room
where an infant or child is sleeping.
34. DO NOT operate the vacuum in an area
where there are lit candles or fragile
objects on the floor to be cleaned.
35. DO NOT operate the vacuum in a room
that has lit candles on furniture that the
vacuum may accidentally hit or bump into.
36. DO NOT allow children to sit on the
vacuum.
BATTERY USE
37. The battery is the power source for
the vacuum. Carefully read and follow
all charging instructions.
38. To prevent unintentional starting, ensure
the vacuum is powered o before picking
it up or carrying it.
39. Use ONLY the Shark® charging dock
XDRV2600WA, XDKRV2600WA &
XDKRV2402WS and use only battery
RVBAT850. Use of batteries or battery
chargers other than those indicated may
create a risk of fire.
40. Keep the battery away from all metal
objects such as paper clips, coins, keys,
nails, or screws. Shorting the battery
terminals together increases the risk of
re or burns.
41. Under abusive conditions, liquid may be
ejected from the battery. Avoid contact
with this liquid, as it may cause irritation or
burns. If contact occurs, flush with water.
If liquid contacts eyes, seek medical help.
42. Robot Floor Cleaner should not be
stored, charged, or used at temperatures
below 50°F (10°C) or above 10F
(40°C). Ensure the battery and vacuum
have reached room temperature before
charging or use. Exposing the robot or
battery to temperatures outside of this
range may damage the battery and
increase the risk of fire.
43. DO NOT expose the Robot Floor Cleaner
or battery to fire or temperatures above
26F (130°C) as it may cause explosion.
44. Non-rechargeable batteries cannot
be recharged.
NO-GO ZONES
45. Always use no-go zones around reective
ooring and surfaces.
46. No-go zones should always be used near
carpeted stairs.
47. DO NOT use no-go zones within 10 feet of
the dock.
LASER WARNING
48. This product has a Class 1 laser. It is safe
under reasonably foreseeable conditions
(as dened in the Owner's Guide). Always
turn o the power before lifting the
Robot Floor Cleaner or performing any
maintenance on it.
49. DO NOT look directly into laser.
background
WARNING
To reduce the risk of fire, electric shock, injury, or property damage:
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
If the charging cable plug does not fit fully into the outlet, reverse the plug. If it still does not fit,
contact a qualied electrician. DO NOT force into outlet or try to modify to fit.
GENERAL WARNINGS
When using an electrical appliance, basic
precautions should always be followed,
including the following:
1. This appliance consists of a Robot Floor
Cleaner and charging base with power
supply. These components contain
electrical connections, electrical wiring,
and moving parts that potentially present
risk to the user.
2. Place the cords from other appliances out
of the area to be cleaned.
3. Before each use, carefully inspect all parts
for any damage. If a part is damaged,
discontinue use.
4. Use only identical replacement parts
found on sharkclean.com
5. This Robot Floor Cleaner contains no
serviceable parts.
6. Use only as described in the Owner's
Guide provided on sharkclean.com.
DO NOT use Robot Floor Cleaner for any
purpose other than those described in the
Owner's Guide.
7. With exception of the filters, dust bin,
and pads, DO NOT expose any parts of
the Robot Floor Cleaner to water or other
liquids.
8. DO NOT put hands into any opening in the
base or robot.
USE WARNINGS
9. This appliance can be used by children
aged from 8 years and above and persons
with reduced physical, sensory, or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way and
understand the hazards involved.
a) Children shall not play with
the appliance.
b) Cleaning and user maintenance shall
not be made by children without
supervision.
10. To minimize the risk of the robot traveling
beyond an unsafe boundary (stair/
cli edges,replaces, water hazards),
establish these areas as no-go zones using
the mapping feature in the SharkClean®
mobile app. Upon setting the boundary,
run the vacuum and visually conrm that
the settings eectively prevent the robot
from passing beyond the set boundary.
Adjust settings as necessary.
11. Always turn o the Robot Floor Cleaner
before inserting or removing the filter,
dust bin, or side brushes.
12. DO NOT handle plug, charging dock,
charging cable, or Robot Floor Cleaner
with wet hands. Cleaning and user
maintenance shall not be made by
children without supervision.
13. DO NOT use the Robot Floor Cleaner
without the dust bin, filter, brushroll, and
side brush in place.
14. DO NOT damage the charging cord:
a) DO NOT pull or carry charging dock by
the cord or use the cord as a handle.
b) DO NOT unplug by pulling on cord.
Grasp the plug, not the cord.
c) DO NOT close a door on the cord, pull
the cord around sharp corners, or leave
the cord near heated surfaces.
15. DO NOT put any objects into nozzle or
accessory openings. DO NOT use with any
opening blocked; keep free of dust, lint,
hair, and anything that may reduce airow.
16. DO NOT use Robot Floor Cleaner if
airow is restricted. If the air paths
become blocked, turn the vacuum cleaner
o and remove all obstructions before
turning on the unit again.
17. Keep all vacuum openings away from hair,
face, fingers, uncovered feet, or loose
clothing.
18. DO NOT use if Robot Floor Cleaner is not
working as it should, or has been dropped,
damaged, left outdoors, or dropped into
water.
19. DO NOT place Robot Floor Cleaner on
unstable surfaces,
20. If the Robot Floor Cleaner is not starting
from the dock, it must be placed at least
1.5 feet (45 cm) away from any stairs or
ledges.
21. DO NOT use to pick up:
a) Liquid spills.
b) Large objects.
c) Hard or sharp objects (glass, nails,
screws, or coins).
d) Large quantities of dust (drywall dust,
fireplace ash, or embers).
e) Smoking or burning objects (hot coals,
cigarette butts, or matches).
f) Flammable or combustible materials
(lighteruid, gasoline, or kerosene).
g) Toxic materials (high concentrations
SAVE THESE INSTRUCTIONS
For the latest warnings and cautions, go to support.sharkclean.com
of chlorine bleach liquid, high
concentrations of ammonia, or drain
cleaning solution).
22. DO NOT use in the following areas:
a) Outdoor areas near fireplaces with
unobstructed entrances.
b) Spaces that are enclosed and may
contain explosive or toxic fumes or
vapors (lighter fluid, gasoline, kerosene,
paint, paint thinners, mothproofing
substances, or flammable dust).
c) In an area with a space heater.
d) Near fireplaces with unobstructed
entrances.
23. Turn o the Robot Floor Cleaner before
any adjustment, cleaning, maintenance, or
troubleshooting.
24. Allow all filters to air-dry completely
before reinstalling them in the Robot
Floor Cleaner to prevent liquid from being
drawn into electric parts.
25. DO NOT modify or attempt to repair
the Robot Floor Cleaner or the battery
yourself, except as indicated in the
Owner's Guide. DO NOT use the vacuum if
it has been modified or damaged.
26. Remove all spilled or leaked liquid from
the dock landing mat, base, or floor, as it
could lead to risk of electrical shock.
27. Try a little of the VACMOP™ cleaning
solution on a small, inconspicuous area
of the floor to ensure the solution doesn't
damage the floor.
28. When refilling the reservoir, check for
leaks, as pooled liquids are a slipping
hazard and may cause electrical shock.
If the reservoir is damaged, it must be
replaced.
29. Use caution walking on mopped floors, as
they may be slippery while damp.
30. For your Robot Floor Cleaner's cli
sensors to work properly, all runners,
rugs, carpets, or small thresholds (like
child gates) must be 8 inches from any
stairs (or must be continuous and extend
over the edge of the stairs). If a runner,
rug, carpet, or small threshold that is less
than 8 inches from the stairs cannot be
moved, you must use a no-go zone to
block o the stairs.
31. DO NOT use as an attachment to power
tools for dust collection.
32. DO NOT use the vacuum on a wet surface.
(unless it is a WD vacuum)
33. DO NOT operate the vacuum in a room
where an infant or child is sleeping.
34. DO NOT operate the vacuum in an area
where there are lit candles or fragile
objects on the floor to be cleaned.
35. DO NOT operate the vacuum in a room
that has lit candles on furniture that the
vacuum may accidentally hit or bump into.
36. DO NOT allow children to sit on the
vacuum.
BATTERY USE
37. The battery is the power source for
the vacuum. Carefully read and follow
all charging instructions.
38. To prevent unintentional starting, ensure
the vacuum is powered o before picking
it up or carrying it.
39. Use ONLY the Shark® charging dock
XDRV2600WA, XDKRV2600WA &
XDKRV2402WS and use only battery
RVBAT850. Use of batteries or battery
chargers other than those indicated may
create a risk of fire.
40. Keep the battery away from all metal
objects such as paper clips, coins, keys,
nails, or screws. Shorting the battery
terminals together increases the risk of
fire or burns.
41. Under abusive conditions, liquid may be
ejected from the battery. Avoid contact
with this liquid, as it may cause irritation or
burns. If contact occurs, flush with water.
If liquid contacts eyes, seek medical help.
42. Robot Floor Cleaner should not be
stored, charged, or used at temperatures
below 50°F (10°C) or above 10F
(4C). Ensure the battery and vacuum
have reached room temperature before
charging or use. Exposing the robot or
battery to temperatures outside of this
range may damage the battery and
increase the risk of fire.
43. DO NOT expose the Robot Floor Cleaner
or battery to fire or temperatures above
26F (130°C) as it may cause explosion.
44. Non-rechargeable batteries cannot
be recharged.
NO-GO ZONES
45. Always use no-go zones around reective
flooring and surfaces.
46. No-go zones should always be used near
carpeted stairs.
47. DO NOT use no-go zones within 10 feet of
the dock.
LASER WARNING
48. This product has a Class 1 laser. It is safe
under reasonably foreseeable conditions
(as dened in the Owner's Guide). Always
turn o the power before lifting the
Robot Floor Cleaner or performing any
maintenance on it.
49. DO NOT look directly into laser.
background
GETTING TO KNOW YOUR SHARK MATRIX
PLUS 2-IN-1 ROBOT
CLEAN Button
LIDAR Navigation
Module
Front Bumper
Error Indicator Light
Charge Indicator Lights
Wi-Fi Indicator Light
Charging Contact
Battery Door
Cli Sensors
Brushroll Door
Drive Wheel
Self-Empty Dust
Bin and Filter
Front Caster
Wheel
Brushroll
GETTING TO KNOW YOUR SHARK MATRIX
PLUS 2-IN-1 ROBOT
SELF-EMPTY BASE
FRONT
ROBOT DUST BIN
LANDING MAT
(This side up)
Charging Contacts
Charger Cord
Post-Motor
Filter Door
Pre-Motor
Filter Housing
Release Button
VAC & MOP 2-in-1 Dust Bin
Holds dry debris for vacuuming and water for mopping
Fill Port
Pad Plate
DOCK Button
Filter
Release
Button
SELF-EMPTY BASE
BACK
Base Dust Bin
Cli Sensors
Mopping Pad
Long Single
Side Brush
Note: Side brush design
may vary
Indicator Light
Holds mopping pad and enables
mopping mode when attached to
the robot dust bin
Cli Sensors
background
GETTING TO KNOW YOUR SHARK MATRIX
PLUS 2-IN-1 ROBOT
CLEAN Button
LIDAR Navigation
Module
Front Bumper
Error Indicator Light
Charge Indicator Lights
Wi-Fi Indicator Light
Charging Contact
Battery Door
Cli Sensors
Brushroll Door
Drive Wheel
Self-Empty Dust
Bin and Filter
Front Caster
Wheel
Brushroll
GETTING TO KNOW YOUR SHARK MATRIX
PLUS 2-IN-1 ROBOT
SELF-EMPTY BASE
FRONT
ROBOT DUST BIN
LANDING MAT
(This side up)
Charging Contacts
Charger Cord
Post-Motor
Filter Door
Pre-Motor
Filter Housing
Release Button
VAC & MOP 2-in-1 Dust Bin
Holds dry debris for vacuuming and water for mopping
Fill Port
Pad Plate
DOCK Button
Filter
Release
Button
SELF-EMPTY BASE
BACK
Base Dust Bin
Cli Sensors
Mopping Pad
Long Single
Side Brush
Note: Side brush design
may vary
Indicator Light
Holds mopping pad and enables
mopping mode when attached to
the robot dust bin
Cli Sensors
background
ROBOT BATTERY INDICATOR LIGHTS
NOTE: If the low charge light is blinking red, there is not enough battery power for the robot to return to the base.
Manually place the robot on the base.
TIP: To preserve battery life, if the robot will not be used for a long time, turn o the power on the robot by pressing the
DOCK button and holding it for 5-7 seconds. The robot should be recharged at least once every three months.
If the base is relocated after setup, the robot may not be able to find its way back, and the robot will
have to completely re-map your home.
The white charge indicator lights show how much
battery power is remaining.
While the robot is charging, both white LED lights
will flash. When charging is complete, both will
illuminate steadily. It may take up to 6 hours to fully
charge your robot.
If the robot is idle and away from the charging
base for 10 minutes, it will enter Sleep Mode. The
indicator lights will turn o, but the battery and
Wi-Fi lights will remain on in sleep mode. Wake up
the robot by pressing any button.
In Use
Full
Charge
(White)
Partial
Charge
(White)
Low
Charge
(Red)
While
Charging
(White)
No Charge
or O
SELF-EMPTY BASE
INSTALLING THE SIDE BRUSH
Snap the included long single side brush onto the
square peg on the bottom of the robot. The brush
will spin clockwise when correctly assembled.
Note: Side brush design may vary.
2 ft.
1 ft.
1 ft.
Select a permanent location for the Self-Empty Base. Remove protective film from robot and base.
Place the base with its back against a wall on bare wall. Select a level surface on a bare floor in a central
area with a strong Wi-Fi signal. Do not place base against baseboard heaters or other heating elements.
Remove any objects that are closer than 1 foot from either side of the base or closer than 2 feet from the
front of the base.
Plug in the base. The Base Power Indicator icon (
) on the top right side of the base will
illuminate when the base has power.
Place the Landing Mat on the floor and align the
self-empty base on top so that it sets into place
background
ROBOT BATTERY INDICATOR LIGHTS
NOTE: If the low charge light is blinking red, there is not enough battery power for the robot to return to the base.
Manually place the robot on the base.
TIP: To preserve battery life, if the robot will not be used for a long time, turn o the power on the robot by pressing the
DOCK button and holding it for 5-7 seconds. The robot should be recharged at least once every three months.
If the base is relocated after setup, the robot may not be able to find its way back, and the robot will
have to completely re-map your home.
The white charge indicator lights show how much
battery power is remaining.
While the robot is charging, both white LED lights
will flash. When charging is complete, both will
illuminate steadily. It may take up to 6 hours to fully
charge your robot.
If the robot is idle and away from the charging
base for 10 minutes, it will enter Sleep Mode. The
indicator lights will turn o, but the battery and
Wi-Fi lights will remain on in sleep mode. Wake up
the robot by pressing any button.
In Use
Full
Charge
(White)
Partial
Charge
(White)
Low
Charge
(Red)
While
Charging
(White)
No Charge
or O
SELF-EMPTY BASE
INSTALLING THE SIDE BRUSH
Snap the included long single side brush onto the
square peg on the bottom of the robot. The brush
will spin clockwise when correctly assembled.
Note: Side brush design may vary.
2 ft.
1 ft.
1 ft.
Select a permanent location for the Self-Empty Base. Remove protective film from robot and base.
Place the base with its back against a wall on bare wall. Select a level surface on a bare floor in a central
area with a strong Wi-Fi signal. Do not place base against baseboard heaters or other heating elements.
Remove any objects that are closer than 1 foot from either side of the base or closer than 2 feet from the
front of the base.
Plug in the base. The Base Power Indicator icon (
) on the top right side of the base will
illuminate when the base has power.
Place the Landing Mat on the floor and align the
self-empty base on top so that it sets into place
background
BUTTONS AND INDICATOR LIGHTS
NOTE: If the robot has no charge or it cannot return to the base, manually place it on the base. When manually placing
the robot on the base, make sure the Charging Contacts on the back of the robot are touching the ones on the base. The
mopping pad should not come in contact with the charging contacts. This may cause corrosion. When picking up the robot,
be careful not to place fingers between the bumper and the base of the robot.
Change text to "The robot will dock with its
BACK to the base so that it can automatically
empty itself.
When the cleaning cycle is complete, or if the battery
is running low, the robot will search for the base. If
the robot doesn't return to the base, its charge may
have run out, or if it is in mopping mode, the base
may be blocked by carpet.
CHARGING
IMPORTANT: The Shark Matrix™ Plus 2-In-1 Robot has a pre-installed rechargeable battery. Charge the
battery completely before first use. It may take up to 6 hours to fully charge.
To turn ON the robot, press and hold the DOCK
button for 5-7 seconds. To charge, place the robot on
the base. The robot will beep when charging begins
and the charging indicator on the base will illuminate.
DOCK BUTTON
Press to send the robot back
to the base. To turn the robot
power o, take it o the Self-
Empty Base and press the
DOCK button on the robot
for 5-7 seconds.
CHARGE INDICATOR LIGHTS
Display the amount of charge
remaining in the battery.
WET MOPPING
INDICATOR
The area above the CLEAN
button will illuminate blue
when the fluid reservoir
is properly installed. The
CLEAN button will illuminate
yellow if the tank is empty
and needs relling.
!” ERROR INDICATOR
See Troubleshooting section
for full list of error codes.
WI-FI INDICATOR
White light: connected to
Wi-Fi.
Red light: disconnected.
Flashing White: setup mode.
No light: not set up yet.
CLEAN BUTTON
Press to begin a cleaning
session and press again to
pause the cleaning session. To
activate Matrix Clean to focus
on a 5-foot-by-5-foot area,
press and hold the CLEAN
button for 5 seconds.
background
BUTTONS AND INDICATOR LIGHTS
NOTE: If the robot has no charge or it cannot return to the base, manually place it on the base. When manually placing
the robot on the base, make sure the Charging Contacts on the back of the robot are touching the ones on the base. The
mopping pad should not come in contact with the charging contacts. This may cause corrosion. When picking up the robot,
be careful not to place fingers between the bumper and the base of the robot.
Change text to "The robot will dock with its
BACK to the base so that it can automatically
empty itself.
When the cleaning cycle is complete, or if the battery
is running low, the robot will search for the base. If
the robot doesn't return to the base, its charge may
have run out, or if it is in mopping mode, the base
may be blocked by carpet.
CHARGING
IMPORTANT: The Shark Matrix™ Plus 2-In-1 Robot has a pre-installed rechargeable battery. Charge the
battery completely before first use. It may take up to 6 hours to fully charge.
To turn ON the robot, press and hold the DOCK
button for 5-7 seconds. To charge, place the robot on
the base. The robot will beep when charging begins
and the charging indicator on the base will illuminate.
DOCK BUTTON
Press to send the robot back
to the base. To turn the robot
power o, take it o the Self-
Empty Base and press the
DOCK button on the robot
for 5-7 seconds.
CHARGE INDICATOR LIGHTS
Display the amount of charge
remaining in the battery.
WET MOPPING
INDICATOR
The area above the CLEAN
button will illuminate blue
when the fluid reservoir
is properly installed. The
CLEAN button will illuminate
yellow if the tank is empty
and needs refilling.
!” ERROR INDICATOR
See Troubleshooting section
for full list of error codes.
WI-FI INDICATOR
White light: connected to
Wi-Fi.
Red light: disconnected.
Flashing White: setup mode.
No light: not set up yet.
CLEAN BUTTON
Press to begin a cleaning
session and press again to
pause the cleaning session. To
activate Matrix Clean to focus
on a 5-foot-by-5-foot area,
press and hold the CLEAN
button for 5 seconds.
background
PREP YOUR HOME
USING THE SHARK MATRIX
PLUS 2-IN-1 ROBOT
AI LASER NAVIGATION
After setup is complete, follow instructions in the
app to help your robot conduct an Explore Run to
create an initial map of your home. Ensure the
Self-Empty Dust Bin is inserted for the Explore
Run.
The robot will travel from room to room to identify
walls, furniture, and other obstacles as it cleans.
This run will take less time than a full cleaning, as it
doesnt cover the entire floor.
MANUAL CLEANING MODE
To manually start a cleaning cycle, press the CLEAN button on the robot or on the mobile app.
To immediately send the robot back to the Self-Empty Base, press the DOCK button.
The robot will dock with its BACK to the base so that it can automatically empty itself.
NOTE: Be sure to charge the robot completely before its first cleaning so that it can explore, map, and clean as much of
your home as possible. It may take up to 6 hours to fully charge your robot.
NOTE: Avoid moving the dock. If it is relocated, the robot may not be able to find its way back to the dock, and you will
need to remap your home. If relocated while in use, the robot it may not be able to follow its intelligent cleaning path,
or find its way back to the dock.
Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it
cleans. To prevent the robot from entering areas you don't want it to, set up no-go zones in the app. For
best results, prepare your home as indicated below, and schedule a daily cleaning to ensure all floor areas
are regularly maintained.
OBSTRUCTIONS
Clear cords and small objects
less than 4.5" in height, and
open interior doors to ensure
a complete map of your
home.
SCHEDULING
While your robot is cleaning
do not pick it up and move
it, this will impact the robot's
navigation. If you move
the charging base to a new
location, you will need to
remap your home. This will
impact the robot's ability
to return to the dock when
cleaning is complete.
THRESHOLDS
Your robot can climb over
most thresholds to get from
room to room, but if one is
too high, set up a no-go zone
in the app to block it o.
AVOID MOVING THE
ROBOT OR BASE
While your robot is cleaning,
do not pick it up and move it,
as this will impact the robot's
navigation. If you move the
charging base to a new loca-
tion, you will need to re-map
your home. This will impact
the robot's ability to return
to the dock when cleaning is
complete.
REMOVE RUGS FROM
DOORWAYS WHEN
MOPPING
Before mopping, we
recommend setting up
Carpet Zones in the app, and
moving any carpets or rugs
that block access to floors
that you want your robot to
mop.
STAIRS
For your robot's cli sensors
to work properly, all runners,
rugs, carpets, or small
thresholds (like child gates)
must be 8 inches from any
stairs (or must be continuous
and extend over the edge of
the stairs). If a runner, rug,
carpet, or small threshold is
near the stairs and cannot be
moved, you must use a no-go
zone to block o the stairs.
The robot's object detection technology helps it
navigate around obstacles taller than 4.5" in height.
Clear away small objects that may interfere with the
cleaning path of your robot.
Create no-go zones in the app to block o areas you
do not want the robot to enter.
VACUUM-ONLY SETUP
To start vacuum-only cleans, remove the pad plate
from the robot dust bin.
Matrix Clean is targeted deep cleaning of a specific room or spot. A Matrix Clean can be activated with the
SharkClean® app, or manually without the app.
Matrix Clean with the SharkClean app: To set up a Matrix Clean with the app, select a specific room or spot to
be cleaned on the map. Your robot will clean this targeted area on demand. For a Matrix Spot Clean of a spe-
cific 5-foot-by-5-foot area, place the robot in the spot to be cleaned, then press and hold the CLEAN button
for 5 to 7 seconds.
MATRIX CLEAN
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PREP YOUR HOME
USING THE SHARK MATRIX
PLUS 2-IN-1 ROBOT
AI LASER NAVIGATION
After setup is complete, follow instructions in the
app to help your robot conduct an Explore Run to
create an initial map of your home. Ensure the
Self-Empty Dust Bin is inserted for the Explore
Run.
The robot will travel from room to room to identify
walls, furniture, and other obstacles as it cleans.
This run will take less time than a full cleaning, as it
doesn’t cover the entire floor.
MANUAL CLEANING MODE
To manually start a cleaning cycle, press the CLEAN button on the robot or on the mobile app.
To immediately send the robot back to the Self-Empty Base, press the DOCK button.
The robot will dock with its BACK to the base so that it can automatically empty itself.
NOTE: Be sure to charge the robot completely before its first cleaning so that it can explore, map, and clean as much of
your home as possible. It may take up to 6 hours to fully charge your robot.
NOTE: Avoid moving the dock. If it is relocated, the robot may not be able to find its way back to the dock, and you will
need to remap your home. If relocated while in use, the robot it may not be able to follow its intelligent cleaning path,
or find its way back to the dock.
Your robot uses an array of sensors to navigate around walls, furniture legs, and other obstacles while it
cleans. To prevent the robot from entering areas you don't want it to, set up no-go zones in the app. For
best results, prepare your home as indicated below, and schedule a daily cleaning to ensure all floor areas
are regularly maintained.
OBSTRUCTIONS
Clear cords and small objects
less than 4.5" in height, and
open interior doors to ensure
a complete map of your
home.
SCHEDULING
While your robot is cleaning
do not pick it up and move
it, this will impact the robot's
navigation. If you move
the charging base to a new
location, you will need to
remap your home. This will
impact the robot's ability
to return to the dock when
cleaning is complete.
THRESHOLDS
Your robot can climb over
most thresholds to get from
room to room, but if one is
too high, set up a no-go zone
in the app to block it o.
AVOID MOVING THE
ROBOT OR BASE
While your robot is cleaning,
do not pick it up and move it,
as this will impact the robot's
navigation. If you move the
charging base to a new loca-
tion, you will need to re-map
your home. This will impact
the robot's ability to return
to the dock when cleaning is
complete.
REMOVE RUGS FROM
DOORWAYS WHEN
MOPPING
Before mopping, we
recommend setting up
Carpet Zones in the app, and
moving any carpets or rugs
that block access to floors
that you want your robot to
mop.
STAIRS
For your robot's cli sensors
to work properly, all runners,
rugs, carpets, or small
thresholds (like child gates)
must be 8 inches from any
stairs (or must be continuous
and extend over the edge of
the stairs). If a runner, rug,
carpet, or small threshold is
near the stairs and cannot be
moved, you must use a no-go
zone to block o the stairs.
The robot's object detection technology helps it
navigate around obstacles taller than 4.5" in height.
Clear away small objects that may interfere with the
cleaning path of your robot.
Create no-go zones in the app to block o areas you
do not want the robot to enter.
VACUUM-ONLY SETUP
To start vacuum-only cleans, remove the pad plate
from the robot dust bin.
Matrix Clean is targeted deep cleaning of a specific room or spot. A Matrix Clean can be activated with the
SharkClean® app, or manually without the app.
Matrix Clean with the SharkClean app: To set up a Matrix Clean with the app, select a specific room or spot to
be cleaned on the map. Your robot will clean this targeted area on demand. For a Matrix Spot Clean of a spe-
cific 5-foot-by-5-foot area, place the robot in the spot to be cleaned, then press and hold the CLEAN button
for 5 to 7 seconds.
MATRIX CLEAN
background
VAC & MOP 2-IN-1 CLEANING MODE VACUUM-ONLY CLEANING MODES
Spot Clean Matrix Mop
To clean a specific 5-foot-by-5-foot spot, place the
robot in the area to be cleaned, then press and hold
the CLEAN button for 5 to 7 seconds. The robot will
rotate while vacuuming and mopping the area in a
matrix pattern. Spot Clean is also available through
the app.
Whole-Home Cleaning
To start a whole-home Vac & Mop run, press the
CLEAN button on the robot or in the app. The robot
will clean perimeter areas first, then change to a row-
by-row pattern. If the fluid reservoir empties before
the whole-home run is complete, the robot will pause
for up to 10 minutes to allow you to refill the reservoir
before it returns to the base. When the whole-home
run is complete, the robot will return to its base.
RUMPELSTILTSKIN
Schedule History
EDIT OPTIONS
MapsControl
Shark
Kitchen
Living Room
Dining Room
o
m
Whole-Home Cleaning
To activate a whole-home clean when in vacuum-only
mode, press the CLEAN button on the robot or in the
app. The robot will clean perimeter areas first, then
change to a row-by-row pattern.
Single-Room Matrix Clean
Once the robot has a created map, you can select a
specic room for it to vacuum in Matrix Clean mode.
Place the robot in the room to be cleaned, then press
the CLEAN button. This function is also available
through the app.
Spot Clean Matrix Clean
To clean a specic 5-foot-by-5-foot spot, place the
robot in the area to be cleaned, then press and hold
the CLEAN button for 5 to 7 seconds. The robot will
clean the area in a matrix pattern. Spot Clean is also
available through the app.
RUMPELSTILTSKIN
Schedule History
EDIT OPTIONS
MapsControl
Shark
Kitchen
Living Room
Dining Room
o
m
CleanEdge
In CleanEdge mode, the fanjet blows air into the
edges and corners of the room so that the robot
can easily pick up debris from hard-to-clean areas.
CleanEdge is automatically activated when the robot
runs alongside walls at the start of its run, then turns
o when the robot cleans the rest of the area.
background
VAC & MOP 2-IN-1 CLEANING MODE VACUUM-ONLY CLEANING MODES
Spot Clean Matrix Mop
To clean a specific 5-foot-by-5-foot spot, place the
robot in the area to be cleaned, then press and hold
the CLEAN button for 5 to 7 seconds. The robot will
rotate while vacuuming and mopping the area in a
matrix pattern. Spot Clean is also available through
the app.
Whole-Home Cleaning
To start a whole-home Vac & Mop run, press the
CLEAN button on the robot or in the app. The robot
will clean perimeter areas first, then change to a row-
by-row pattern. If the fluid reservoir empties before
the whole-home run is complete, the robot will pause
for up to 10 minutes to allow you to rell the reservoir
before it returns to the base. When the whole-home
run is complete, the robot will return to its base.
RUMPELSTILTSKIN
Schedule History
EDIT OPTIONS
MapsControl
Shark
Kitchen
Living Room
Dining Room
m
Whole-Home Cleaning
To activate a whole-home clean when in vacuum-only
mode, press the CLEAN button on the robot or in the
app. The robot will clean perimeter areas first, then
change to a row-by-row pattern.
Single-Room Matrix Clean
Once the robot has a created map, you can select a
specific room for it to vacuum in Matrix Clean mode.
Place the robot in the room to be cleaned, then press
the CLEAN button. This function is also available
through the app.
Spot Clean Matrix Clean
To clean a specific 5-foot-by-5-foot spot, place the
robot in the area to be cleaned, then press and hold
the CLEAN button for 5 to 7 seconds. The robot will
clean the area in a matrix pattern. Spot Clean is also
available through the app.
RUMPELSTILTSKIN
Schedule History
EDIT OPTIONS
MapsControl
Shark
Kitchen
Living Room
Dining Room
o
m
CleanEdge
In CleanEdge mode, the fanjet blows air into the
edges and corners of the room so that the robot
can easily pick up debris from hard-to-clean areas.
CleanEdge is automatically activated when the robot
runs alongside walls at the start of its run, then turns
o when the robot cleans the rest of the area.
background
USING THE SHARK MATRIX
PLUS 2-IN-1 ROBOTUSING THE SHARK MATRIX
PLUS 2-IN-1 ROBOT
VAC & MOP 2-IN-1 SETUPVAC & MOP 2-IN-1 SETUP
Secure the pad to the pad plate on the Vac & Mop
2-in-2 Dust Bin.
Lift open the fill cap on the top of the reservoir. Add
water then VACMOP™ cleaning solution, to the VACMOP
CLEANER line. Close the cap and make sure it is properly
sealed. We recommend using only Shark VACMOP cleaning
solution and water. Other cleaning solutions may negatively
impact your robot's performance in mopping mode.
Attach the mopping pad by inserting the flat edge of
the pad through the slot in the pad plate on the Vac
& Mop 2-in-2 Dust Bin. Pull the mop pad all the way
through the slot until it is securely inserted.
NOTE: Before it can mop, the robot MUST complete an Explore Run with the pad plate removed.
After the Explore Run, you will have an option to set up Carpet Zones and verify those carpets in the app
with a Carpet Verification Run. This ensures your robot will avoid carpets in mopping mode.
Firmly push the Vac & Mop 2-in-1 Dust Bin into the
back of the robot, and ensure both latches click into
place. The CLEAN button on the robot will illuminate
blue when the Vac & Mop 2-in-1 Dust Bin is inserted
properly.
When the reservoir in the Vac & Mop 2-in-1 Dust Bin
has fluid and is properly installed, with the mopping
pad attached, the robot is ready to vacuum and mop
simultaneously. Press the CLEAN button on the robot
or in the app to start a vacuuming and mopping run.
The robot will pre-saturate the mopping pad before
starting its run.
When mopping is complete, remove the Vac & Mop
2-in-1 Dust Bin by pressing the fill port button and
sliding it out. The dust bin will auto-evacuate into
the self-empty base when the robot docks.
CAUTION: Floors may be slippery after mopping.
To remove the mopping pad from the Vac & Mop
2-in-1 Dust Bin, detach the pad from the pad plate
and slide the pad out of the slot.
NOTE: Before the first mopping run, remove any rugs or mats from the robot's path. You can also prevent
your robot from traveling over rugs and carpets by setting up Carpet Zones in the app.
background
USING THE SHARK MATRIX
PLUS 2-IN-1 ROBOTUSING THE SHARK MATRIX
PLUS 2-IN-1 ROBOT
VAC & MOP 2-IN-1 SETUPVAC & MOP 2-IN-1 SETUP
Secure the pad to the pad plate on the Vac & Mop
2-in-2 Dust Bin.
Lift open the fill cap on the top of the reservoir. Add
water then VACMOP™ cleaning solution, to the VACMOP
CLEANER line. Close the cap and make sure it is properly
sealed. We recommend using only Shark VACMOP cleaning
solution and water. Other cleaning solutions may negatively
impact your robot's performance in mopping mode.
Attach the mopping pad by inserting the flat edge of
the pad through the slot in the pad plate on the Vac
& Mop 2-in-2 Dust Bin. Pull the mop pad all the way
through the slot until it is securely inserted.
NOTE: Before it can mop, the robot MUST complete an Explore Run with the pad plate removed.
After the Explore Run, you will have an option to set up Carpet Zones and verify those carpets in the app
with a Carpet Verication Run. This ensures your robot will avoid carpets in mopping mode.
Firmly push the Vac & Mop 2-in-1 Dust Bin into the
back of the robot, and ensure both latches click into
place. The CLEAN button on the robot will illuminate
blue when the Vac & Mop 2-in-1 Dust Bin is inserted
properly.
When the reservoir in the Vac & Mop 2-in-1 Dust Bin
has fluid and is properly installed, with the mopping
pad attached, the robot is ready to vacuum and mop
simultaneously. Press the CLEAN button on the robot
or in the app to start a vacuuming and mopping run.
The robot will pre-saturate the mopping pad before
starting its run.
When mopping is complete, remove the Vac & Mop
2-in-1 Dust Bin by pressing the fill port button and
sliding it out. The dust bin will auto-evacuate into
the self-empty base when the robot docks.
CAUTION: Floors may be slippery after mopping.
To remove the mopping pad from the Vac & Mop
2-in-1 Dust Bin, detach the pad from the pad plate
and slide the pad out of the slot.
NOTE: Before the first mopping run, remove any rugs or mats from the robot's path. You can also prevent
your robot from traveling over rugs and carpets by setting up Carpet Zones in the app.
background
MAINTENANCE
EMPTYING THE SELF-EMPTY BASE DUST BIN
MAINTENANCE
MAINTAINING THE VAC & MOP 2-IN-1 DUST BIN
To remove the Vac & Mop 2-in-1 Dust Bin, press the
release button at the top of the dust bin and slide it
out.
To turn the robot power o, take it o the Self-Empty Base and press the DOCK button on the robot for 5-7
seconds.
CAUTION: Turn o power before performing any maintenance.
To open the dust bin lid, pinch the side latches in the
nger slots and hold them while lifting the lid.
Remove the filter and use a damp cloth to wipe the
dust bin clean. Allow the bin to air-dry for 24 hours
before reinstalling it.
NOTE: Make sure to insert the dust bin completely, until
it clicks into place.
Look between the filter and the plastic shield and
make sure there is no debris buildup.
Depending on the size of the base, empty the base
dust bin every 30 to 60 days or as needed.
To detach the bin, press the Dust Bin Release
button on the back right side of the base, then
slide out the bin.
To empty the bin, hold it over the trash, then press
the release button with the trash can icon on the
side of the bin. The bin lid will open, releasing
dust and debris. Lightly tap the dust bin against
the inside of the trash receptacle to knock o any
remaining debris. Reinstall the bin by sliding it into
the slot in the base until it clicks into place.
background
MAINTENANCE
EMPTYING THE SELF-EMPTY BASE DUST BIN
MAINTENANCE
MAINTAINING THE VAC & MOP 2-IN-1 DUST BIN
To remove the Vac & Mop 2-in-1 Dust Bin, press the
release button at the top of the dust bin and slide it
out.
To turn the robot power o, take it o the Self-Empty Base and press the DOCK button on the robot for 5-7
seconds.
CAUTION: Turn o power before performing any maintenance.
To open the dust bin lid, pinch the side latches in the
finger slots and hold them while lifting the lid.
Remove the filter and use a damp cloth to wipe the
dust bin clean. Allow the bin to air-dry for 24 hours
before reinstalling it.
NOTE: Make sure to insert the dust bin completely, until
it clicks into place.
Look between the filter and the plastic shield and
make sure there is no debris buildup.
Depending on the size of the base, empty the base
dust bin every 30 to 60 days or as needed.
To detach the bin, press the Dust Bin Release
button on the back right side of the base, then
slide out the bin.
To empty the bin, hold it over the trash, then press
the release button with the trash can icon on the
side of the bin. The bin lid will open, releasing
dust and debris. Lightly tap the dust bin against
the inside of the trash receptacle to knock o any
remaining debris. Reinstall the bin by sliding it into
the slot in the base until it clicks into place.
background
MAINTENANCE
CLEAN POST-MOTOR FILTER EVERY YEAR
Press the button at the top of the Filter Door and
slide the latch down to lift Filter Door o. Remove
the Post-Motor Filter from the base. Tap the filter
clean over the trash. You may wash with water only
and be sure to fully dry before re-inserting it into the
base. To reinstall the post-motor filter, insert it into
the base and replace the filter door.
CLEAN PRE-MOTOR FILTERS ONCE A MONTH
To open the filter housing lid, hold the top left edge
of the base and pull up on the lid. With the lid open,
remove the foam filter by the top handle, then lift out
the felt filter underneath. Tap the filters clean over the
trash, then rinse with cold water ONLY, as soap may
damage them. Allow filters to air-dry completely before
reinstalling them. The filters must be installed correctly
for the base to work properly. Reinsert the felt filter
first, then the foam filter.
Regularly clean the filters to keep your vacuum's suction power optimal. Replace filters every 6-12
months or as needed.
CLEANING AND REPLACING THE SELF-EMPTY BASE FILTERS
Filter
Door
MAINTENANCE
CLEANING AND REPLACING THE ROBOT'S FILTERS
Remove and empty the Self-Empty Dust Bin. Pull
lter out of the dust bin by the tabs.
Lightly tap the filter to remove debris every time
you empty the dust bin. Replace the filter every
6-12 months or as needed.
Reinsert the filter into the dust bin, then slide the
dust bin back into the robot until it clicks into
place.
For optimal suction power, please clean and reinsert the Self-Empty Dust Bin filter after each use.
See sharkclean.com for replacement parts and accessories.
background
MAINTENANCE
CLEAN POST-MOTOR FILTER EVERY YEAR
Press the button at the top of the Filter Door and
slide the latch down to lift Filter Door o. Remove
the Post-Motor Filter from the base. Tap the filter
clean over the trash. You may wash with water only
and be sure to fully dry before re-inserting it into the
base. To reinstall the post-motor filter, insert it into
the base and replace the filter door.
CLEAN PRE-MOTOR FILTERS ONCE A MONTH
To open the filter housing lid, hold the top left edge
of the base and pull up on the lid. With the lid open,
remove the foam filter by the top handle, then lift out
the felt filter underneath. Tap the filters clean over the
trash, then rinse with cold water ONLY, as soap may
damage them. Allow filters to air-dry completely before
reinstalling them. The filters must be installed correctly
for the base to work properly. Reinsert the felt filter
rst, then the foam filter.
Regularly clean the filters to keep your vacuum's suction power optimal. Replace filters every 6-12
months or as needed.
CLEANING AND REPLACING THE SELF-EMPTY BASE FILTERS
Filter
Door
MAINTENANCE
CLEANING AND REPLACING THE ROBOT'S FILTERS
Remove and empty the Self-Empty Dust Bin. Pull
filter out of the dust bin by the tabs.
Lightly tap the filter to remove debris every time
you empty the dust bin. Replace the filter every
6-12 months or as needed.
Reinsert the filter into the dust bin, then slide the
dust bin back into the robot until it clicks into
place.
For optimal suction power, please clean and reinsert the Self-Empty Dust Bin filter after each use.
See sharkclean.com for replacement parts and accessories.
background
MAINTENANCE
CLEANING THE VAC & MOP 2-IN-1 DUST BIN AND MOPPING PAD
To clean pads, machine wash warm with light
colors. Use mild detergents and do not use bleach
or fabric softeners. Air-dry, or tumble-dry on low
with no dryer sheets.
Empty the remaining liquid and the debris from the
fluid reservoir after each use. Using a damp cloth,
wipe the inside of the dust bin. Let the dust bin air
dry for 24 hours before use. DO NOT put Vac & Mop
2-in-1 Dust Bin in the dishwasher.
NOTE: Before storing, make sure the Vac & Mop 2-in-1 Dust Bin and pad are completely dry. Store them in a dry place to
prevent damage.
CLEANING THE SELF-CLEANING BRUSHROLL
MAINTENANCE
The Self-Cleaning Brushroll actively removes hair wrap while your robot cleans. If some debris remains
wrapped around the brushroll, continue to run the robot to give the brushroll time to clean itself. If some hair
wrap or debris remains after continued cleaning, carefully remove it from the brushroll.
To access the brushroll, push up on the tabs on the
brushroll door, then lift o the door.
Lift out the brushroll and remove any debris.
Remove the end cap to clean out any trapped hair
or debris. Replace the end cap once clean.
Reinstall the brushroll, inserting the flat end first.
Close the brushroll door and press down until both
sides click into place.
NOTE: Replace brushroll every 6 to 12 months, or when visibly worn. See sharkaccessories.com for replacement parts.
CLEANING THE LIDAR NAVIGATION MODULE
Periodically check the LIDAR navigation module
on top of the robot for hair and debris. Gently wipe
away any hair or debris from the module.
For a more thorough cleaning, place the robot on
a level surface and turn o the power. Use a cotton
swab to gently rotate the module clockwise five
times.
Do not insert cotton swab inside the openings in the
module.
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MAINTENANCE
CLEANING THE VAC & MOP 2-IN-1 DUST BIN AND MOPPING PAD
To clean pads, machine wash warm with light
colors. Use mild detergents and do not use bleach
or fabric softeners. Air-dry, or tumble-dry on low
with no dryer sheets.
Empty the remaining liquid and the debris from the
uid reservoir after each use. Using a damp cloth,
wipe the inside of the dust bin. Let the dust bin air
dry for 24 hours before use. DO NOT put Vac & Mop
2-in-1 Dust Bin in the dishwasher.
NOTE: Before storing, make sure the Vac & Mop 2-in-1 Dust Bin and pad are completely dry. Store them in a dry place to
prevent damage.
CLEANING THE SELF-CLEANING BRUSHROLL
MAINTENANCE
The Self-Cleaning Brushroll actively removes hair wrap while your robot cleans. If some debris remains
wrapped around the brushroll, continue to run the robot to give the brushroll time to clean itself. If some hair
wrap or debris remains after continued cleaning, carefully remove it from the brushroll.
To access the brushroll, push up on the tabs on the
brushroll door, then lift o the door.
Lift out the brushroll and remove any debris.
Remove the end cap to clean out any trapped hair
or debris. Replace the end cap once clean.
Reinstall the brushroll, inserting the flat end first.
Close the brushroll door and press down until both
sides click into place.
NOTE: Replace brushroll every 6 to 12 months, or when visibly worn. See sharkaccessories.com for replacement parts.
CLEANING THE LIDAR NAVIGATION MODULE
Periodically check the LIDAR navigation module
on top of the robot for hair and debris. Gently wipe
away any hair or debris from the module.
For a more thorough cleaning, place the robot on
a level surface and turn o the power. Use a cotton
swab to gently rotate the module clockwise five
times.
Do not insert cotton swab inside the openings in the
module.
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CLEANING SENSORS AND CHARGING CONTACTS
CLEANING SIDE BRUSH
MAINTENANCE
Carefully unwind and remove any string or hair
wrapped around the long single side brush.
Gently wipe brush with a dry cloth. To reinstall, snap
the brush over the pegs. Spin the brush manually to
make sure it is installed correctly.
CLEAN SENSORS AND CHARGING CONTACTS AS NEEDED. With a dry cloth, gently dust o the sensors
and contacts located on the bottom of the robot and on the base.
NOTE: Remove and replace the side brush if it is bent or damaged. To remove the brush, lift it o its peg. Replace side
brushes every 12 months or when visibly worn.
IMPORTANT: The robot uses cli sensors to avoid stairs and other steep drops. Sensors may work less eectively when
they are dirty. For best results, clean sensors regularly.
CLEAN SIDE BRUSH AS NEEDED.
USING THE SHARK MATRIX
PLUS 2-IN-1 ROBOT
USING THE SHARKCLEAN® APP AND VOICE CONTROLS
HERE ARE SOME THINGS YOU CAN SAY TO GOOGLE ASSISTANT OR AMAZON ALEXA.
Google Assistant:
Hey Google, start vacuuming.
Hey Google, tell (robot name) to vacuum.
Hey Google, pause vacuuming.
Hey Google, tell (robot name) to go home.
Hey Google, ask Shark® to Matrix Clean my
(room name).
Amazon Alexa:
Alexa, ask Shark® to start vacuuming/cleaning the
(room name).
Alexa, start/stop the vacuum.
Alexa, send the vacuum to base.
Alexa, ask Shark® to Matrix Clean my (room name).
Get the most out of your robot with these app features:
Recharge and Resume
Enable this feature to handle multi-room cleaning
in larger homes. The robot will return to the base,
recharge, and can pick up where it left o.
Matrix Clean: Targeted deep cleaning for a specific
room or single spot.
No-Go Zones
Use the no-go zones in the app to keep your robot
out of the areas you would like it to avoid.
Scheduling
Set up whole-home cleanings for any time,
any day.
Control From Anywhere
Wherever you are, you’re in control of your robot.
Cleaning Reports
Each time your robot cleans, your app will generate
a cleaning report. Search for SharkClean in the app
store and download the app to your iPhone
TM
or
Android
TM
.
Carpet Zone
Once your robot has mapped your home, set up
Carpet Zones in the app to identify areas of your
carpeted floors you do not want your robot to
mop.
To get the best cleaning performance from your robot, we recommend downloading the latest version of the SharkClean® app.
How do I use my robot with Amazon Alexa?
Open the Amazon Alexa app, go to the menu and select Skills. Or go to the Alexa Skills store on the Amazon
website. Search for "Shark Skill". Select the Shark® Skill to open the detail page, then select the Enable Skill
option. Once enabled, you can ask Alexa to control your robot (i.e., "Alexa, tell Shark® to start cleaning").
How do I set up my robot with the Google Assistant on an Apple device?
1. Download, open, and sign in to the Google Assistant app. 2. Select the “Explore” icon. Search for “Shark”
and select “Try it.3. To allow Google to link to your SharkClean® account, sign in to your SharkClean account.
This is the same account you used when setting up your Shark® robot in the SharkClean app. Select “Autho-
rize” to link your SharkClean account to the Google Assistant. To send your robot in to action, use the voice
command, “Google, tell Shark® to start cleaning.
How do I set up my robot with the Google Assistant on Android?
1. Download open, and sign in to the Google Assistant app. 2. Select the “Explore” icon. Search for “Shark”
and select “Link.3. Sign in to your SharkClean account. This is the same account you used when setting up
your Shark® robot in the SharkClean app. To send your robot in to action, use the voice command, “Google, tell
Shark® to start cleaning.
background
CLEANING SENSORS AND CHARGING CONTACTS
CLEANING SIDE BRUSH
MAINTENANCE
Carefully unwind and remove any string or hair
wrapped around the long single side brush.
Gently wipe brush with a dry cloth. To reinstall, snap
the brush over the pegs. Spin the brush manually to
make sure it is installed correctly.
CLEAN SENSORS AND CHARGING CONTACTS AS NEEDED. With a dry cloth, gently dust o the sensors
and contacts located on the bottom of the robot and on the base.
NOTE: Remove and replace the side brush if it is bent or damaged. To remove the brush, lift it o its peg. Replace side
brushes every 12 months or when visibly worn.
IMPORTANT: The robot uses cli sensors to avoid stairs and other steep drops. Sensors may work less eectively when
they are dirty. For best results, clean sensors regularly.
CLEAN SIDE BRUSH AS NEEDED.
USING THE SHARK MATRIX
PLUS 2-IN-1 ROBOT
USING THE SHARKCLEAN® APP AND VOICE CONTROLS
HERE ARE SOME THINGS YOU CAN SAY TO GOOGLE ASSISTANT OR AMAZON ALEXA.
Google Assistant:
Hey Google, start vacuuming.
Hey Google, tell (robot name) to vacuum.
Hey Google, pause vacuuming.
Hey Google, tell (robot name) to go home.
Hey Google, ask Shark® to Matrix Clean my
(room name).
Amazon Alexa:
Alexa, ask Shark® to start vacuuming/cleaning the
(room name).
Alexa, start/stop the vacuum.
Alexa, send the vacuum to base.
Alexa, ask Shark® to Matrix Clean my (room name).
Get the most out of your robot with these app features:
Recharge and Resume
Enable this feature to handle multi-room cleaning
in larger homes. The robot will return to the base,
recharge, and can pick up where it left o.
Matrix Clean: Targeted deep cleaning for a specific
room or single spot.
No-Go Zones
Use the no-go zones in the app to keep your robot
out of the areas you would like it to avoid.
Scheduling
Set up whole-home cleanings for any time,
any day.
Control From Anywhere
Wherever you are, you’re in control of your robot.
Cleaning Reports
Each time your robot cleans, your app will generate
a cleaning report. Search for SharkClean in the app
store and download the app to your iPhone
TM
or
Android
TM
.
Carpet Zone
Once your robot has mapped your home, set up
Carpet Zones in the app to identify areas of your
carpeted floors you do not want your robot to
mop.
To get the best cleaning performance from your robot, we recommend downloading the latest version of the SharkClean® app.
How do I use my robot with Amazon Alexa?
Open the Amazon Alexa app, go to the menu and select Skills. Or go to the Alexa Skills store on the Amazon
website. Search for "Shark Skill". Select the Shark® Skill to open the detail page, then select the Enable Skill
option. Once enabled, you can ask Alexa to control your robot (i.e., "Alexa, tell Shark® to start cleaning").
How do I set up my robot with the Google Assistant on an Apple device?
1. Download, open, and sign in to the Google Assistant app. 2. Select the “Explore” icon. Search for “Shark”
and select “Try it.3. To allow Google to link to your SharkClean® account, sign in to your SharkClean account.
This is the same account you used when setting up your Shark® robot in the SharkClean app. Select “Autho-
rize” to link your SharkClean account to the Google Assistant. To send your robot in to action, use the voice
command, “Google, tell Shark® to start cleaning.
How do I set up my robot with the Google Assistant on Android?
1. Download open, and sign in to the Google Assistant app. 2. Select the “Explore” icon. Search for “Shark”
and select “Link.3. Sign in to your SharkClean account. This is the same account you used when setting up
your Shark® robot in the SharkClean app. To send your robot in to action, use the voice command, “Google, tell
Shark® to start cleaning.
background
WI-FI TROUBLESHOOTING
ERROR CODE PROBLEM
! (RED) + Wi-Fi indicator (RED Flashing) Wrong password for Wi-Fi
! (Flashing red) + Wi-Fi (RED) SSID cannot be found, try connecting again
! + Wi-Fi (Flashing RED at the same time) Cannot connect to Wi-Fi
WI-FI TROUBLESHOOTING
To use the app, your phone must be connected to
a 2.4GHz network. The app will only work on a
2.4GHz network.
Do not use a VPN or a proxy server.
CAN'T CONNECT?
Reboot your robot
If your base has a power switch, make sure it is in
the ON position.
Take robot o base and press and hold the
DOCK button on the robot for 5-7 seconds to
turn o power. Place the robot back on the base
to power back on.
Restart your phone
Turn o phone, wait a few minutes, then turn it back
on and connect to Wi-Fi.
Reboot your router
Unplug the router power cable for 30 seconds,
then plug it back in. Allow several minutes for your
router to reboot completely.
What should I do if my Wi-Fi randomly disconnects?
It is normal for your robot to temporarily lose connectivity when it goes under furniture or moves far from your
router. Your Shark® robot will automatically reconnect to Wi-Fi. If the robot does not reconnect, power it o,
wait 10 seconds, power the robot back on, and place it back on the base. Take the robot o the base and press
and hold the DOCK button on the robot for 5-7 seconds to turn o power. Place the robot back on the base to
turn power back on. Turn o your phone. Wait 30 seconds, then turn your phone back on. Open Wi-Fi settings
on your phone, find the Shark® network, and select Forget Network. Reopen SharkClean app and retry the
connection process.
What should I do if I verified a wireless network password that is incorrect?
Close the app, then reopen it. Make sure that you entered the correct Wi-Fi network password this time. In
your phone's network settings, choose your home 2.4 GHz network, and select Forget. Reconnect to your
home network. Make sure to use the correct password. If you were able to connect to your home network,
proceed to the app setup process. We recommend that you use the eye icon when entering your password to
make sure it is correct. If you cannot locate your Wi-Fi password, please contact your Internet service provider.
What should I do it my SharkNinja user name and password is invalid?
We recommend you select the eye icon next to the password entry to verify you are entering your password
correctly. Select the ‘Forgot Password’ option on the sign-in page. The automated system will email you a link
to reset your password. If you do not see an email, search your inbox and spam folder for emails from
mysharkninja@sharkninja.com. You can use the “Resend code” option to send the email again.
What should I do if there is an issue resetting password (did not receive the email or token
was invalid)?
If you do not see an email, search your inbox and spam folder for emails from mysharkninja@sharkninja.com.
You can use the “Resend code” option to send the email again.
REPLACEMENT PARTS
NOTE: To order replacement parts and filters, visit sharkaccessories.com.
Robot Filter
Brushroll
Long Single
Side Brush
Charging Base
VacMop 2-in-1
Dust Bin
Base Dust Bin
Brushroll Door
Base Pre-Motor
Foam & Felt Filter
Kit
Base Post-Motor
Filter
Battery
REPLACEMENT PARTS: ROBOT
REPLACEMENT PARTS: MOPPING
REPLACEMENT PARTS: BASE
Mopping Pad
Pad Plate
Shark® VACMOP™
Multi-Surface Cleaner
Refill 2L Bottle
Shark® VACMOP™
Hardwood Cleaner
Refill 2L Bottle
background
WI-FI TROUBLESHOOTING
ERROR CODE PROBLEM
! (RED) + Wi-Fi indicator (RED Flashing) Wrong password for Wi-Fi
! (Flashing red) + Wi-Fi (RED) SSID cannot be found, try connecting again
! + Wi-Fi (Flashing RED at the same time) Cannot connect to Wi-Fi
WI-FI TROUBLESHOOTING
To use the app, your phone must be connected to
a 2.4GHz network. The app will only work on a
2.4GHz network.
Do not use a VPN or a proxy server.
CAN'T CONNECT?
Reboot your robot
If your base has a power switch, make sure it is in
the ON position.
Take robot o base and press and hold the
DOCK button on the robot for 5-7 seconds to
turn o power. Place the robot back on the base
to power back on.
Restart your phone
Turn o phone, wait a few minutes, then turn it back
on and connect to Wi-Fi.
Reboot your router
Unplug the router power cable for 30 seconds,
then plug it back in. Allow several minutes for your
router to reboot completely.
What should I do if my Wi-Fi randomly disconnects?
It is normal for your robot to temporarily lose connectivity when it goes under furniture or moves far from your
router. Your Shark® robot will automatically reconnect to Wi-Fi. If the robot does not reconnect, power it o,
wait 10 seconds, power the robot back on, and place it back on the base. Take the robot o the base and press
and hold the DOCK button on the robot for 5-7 seconds to turn o power. Place the robot back on the base to
turn power back on. Turn o your phone. Wait 30 seconds, then turn your phone back on. Open Wi-Fi settings
on your phone, find the Shark® network, and select Forget Network. Reopen SharkClean app and retry the
connection process.
What should I do if I verified a wireless network password that is incorrect?
Close the app, then reopen it. Make sure that you entered the correct Wi-Fi network password this time. In
your phone's network settings, choose your home 2.4 GHz network, and select Forget. Reconnect to your
home network. Make sure to use the correct password. If you were able to connect to your home network,
proceed to the app setup process. We recommend that you use the eye icon when entering your password to
make sure it is correct. If you cannot locate your Wi-Fi password, please contact your Internet service provider.
What should I do it my SharkNinja user name and password is invalid?
We recommend you select the eye icon next to the password entry to verify you are entering your password
correctly. Select the ‘Forgot Password’ option on the sign-in page. The automated system will email you a link
to reset your password. If you do not see an email, search your inbox and spam folder for emails from
mysharkninja@sharkninja.com. You can use the “Resend code” option to send the email again.
What should I do if there is an issue resetting password (did not receive the email or token
was invalid)?
If you do not see an email, search your inbox and spam folder for emails from mysharkninja@sharkninja.com.
You can use the “Resend code” option to send the email again.
REPLACEMENT PARTS
NOTE: To order replacement parts and filters, visit sharkaccessories.com.
Robot Filter
Brushroll
Long Single
Side Brush
Charging Base
VacMop 2-in-1
Dust Bin
Base Dust Bin
Brushroll Door
Base Pre-Motor
Foam & Felt Filter
Kit
Base Post-Motor
Filter
Battery
REPLACEMENT PARTS: ROBOT
REPLACEMENT PARTS: MOPPING
REPLACEMENT PARTS: BASE
Mopping Pad
Pad Plate
Shark® VACMOP™
Multi-Surface Cleaner
Refill 2L Bottle
Shark® VACMOP™
Hardwood Cleaner
Refill 2L Bottle
background
ERROR CODES
ERROR CODE SOLUTION
CLEAN (RED) flashing + ! (RED) flashing
Suction motor failure. Remove and empty the dust bin,
clean the filters, and remove blockages to ensure nothing is
reducing suction.
CLEAN (RED) flashing
Robot may be stuck on an obstacle. Move robot to a new
location on a level surface.
DOCK (RED) flashing
Front bumper may be jammed. Clean the bumper and make
sure it moves in and out freely.
CLEAN (RED) + DOCK (RED) flashing
Robot dust bin has been removed and needs to be
reinserted.
DOCK (RED) + ! (RED) flashing
Side brush is stuck. Remove any debris from around the side
brush.
CLEAN (RED) + DOCK (RED) + ! (RED) flashing
A drive wheel is stuck. Clean the wheels and remove any
debris wrapped around the axles.
CLEAN (WHITE) + DOCK (RED) + ! (RED) flashing
Wheel motor encoder failure. Please turn the power o and
back on.
CLEAN (WHITE) + ! (RED) flashing
Blockage in brushroll. Remove any debris from around the
brushroll.
CLEAN (RED) + DOCK (WHITE) + ! (RED) flashing
Robot has encountered an error while booting. Please turn
the power o and back on.
CLEAN (WHITE) + DOCK (RED) flashing
Robot cannot locate base. Please pick up your robot and place
it on the base.
BATTERY ICON (RED) flashing
Battery is critically low and needs recharging. If your robot
is unable to base, place the robot manually on the base.
CLEAN (RED) flashing + DOCK (WHITE) flashing
alternating
Robot is stuck. Please move to a level surface.
CLEAN (YELLOW)
Fluid reservoir of the Vac & Mop 2-in-1 Dust Bin is empty.
Refill before cleaning.
If any error lights are illuminated or flashing on your Shark Matrix™ Plus 2-In-1 Robot, see the
error code chart below:
END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE
IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY
BEFORE CONTINUING WITH THIS PROGRAM INSTALL OR USE OF THIS PRODUCT: SharkNinja Operating
LLCs (SharkNinja) End-User License Agreement (EULA) is a legal agreement between You (either
a single entity or an individual) and SharkNinja for SharkNinjas Software Applications, including those
installed by You onto your SharkNinja products or already installed on your device, including all firmware
(referred hereafter as “SN APPS). By installing, copying, checking a box, clicking a button conrming
your agreement to these terms, or otherwise continuing to use the SN APPS, You agree to be bound by the
terms of this EULA. This license agreement represents the entire agreement concerning SN APPS between
You and SharkNinja, and it supersedes any prior proposal, representation, or understanding between the
parties. If You do not agree to the terms of this EULA, do not install or use the SN APPS or this product.
The SN APPS are protected by copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties.
1. GRANT OF LICENSE. The SN APPS are licensed as follows:
1.1 Installation and Use. SharkNinja grants You the right to download, install, and use SN APPS on the
specied platform for which the SN APP was designed and in connection with SharkNinja products with
which the SN APPS are designed to operate (SN Devices).
1.2 Backup Copies. You may also make a copy of SN APPS downloaded and installed by You for backup and
archival purposes.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
2.1 Maintenance of Copyright Notices. You must not remove or alter any copyright notices on any and all
copies of the SN APPS.
2.2 Distribution. You may not distribute copies of the SN APPS to third parties.
2.3 Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer,
decompile, or disassemble SN APPS, except and only to the extent that such activity is expressly permitted
by applicable law notwithstanding this limitation.
2.4 Rental. You may not rent, lease, or lend SN APPS without written permission from SharkNinja.
2.5 NOT FOR RESALE SOFTWARE. Applications identied as “Not for Resale” or “NFR,” may not be resold,
transferred, or used for any purpose other than demonstration, test, or evaluation.
2.6 Support Services. SharkNinja may provide You with support services related to SN APPS (Support
Services). Any supplemental software code provided to You as part of the Support Services shall be
considered part of SN APPS and subject to the terms and conditions of this EULA.
2.7 Compliance with Applicable Laws. You must comply with all applicable laws regarding use of SN APPS.
3. UPDATES. SharkNinja may provide You with upgrades or updates to SN APPS. This EULA will govern
any upgrades provided by SharkNinja that replace and/or supplement SN APPS, unless such upgrade is
accompanied by a separate EULA, in which case the terms of that EULA will govern. If You decide not to
download and use an upgrade or update provided by SharkNinja, You understand that You could put SN
Apps at risk to serious security threats or cause SN Apps to become unusable or unstable.
4. DATA AND PRIVACY. SharkNinja is committed to ensuring your privacy by adhering to high standards
of fairness and integrity. We are committed to keeping our customers informed about how we use the
information we gather from You through the use of each of our websites or SN APPS. Our privacy practices
are described in SharkNinjas Privacy Policy, as well as in separate notices given when an app, product, or
service is purchased or downloaded. By using SN APPs or providing us with your personal information,
You are accepting and consenting to the practices, terms, and conditions described in SharkNinjas Privacy
Policy. At all times your information will be treated in accordance with the SharkNinja Privacy Policy,
which is incorporated by reference into this EULA and can be viewed at the following URL:
http://www.sharkninja.com/privacypolicy.
5. THIRD-PARTY APPLICATION LIBRARIES AND EMBEDDED SOFTWARE.
5.1 You acknowledge that Ayla Networks, Inc. (Ayla) has provided certain application libraries that have
been embedded into SN APPS (Ayla Application Libraries) and enables SN Devices to connect to the Ayla
Cloud Service (Ayla Embedded Software).
5.2 You will not use the Ayla Application Libraries except as an incorporated portion of SN APPS,
unmodied from the form provided to You.
5.3 You will not use the Ayla Embedded Software except as an incorporated portion of SN Devices,
unmodied from the form provided to You.
5.4 You will not modify, adapt, translate, or create derivative works based on, or decompile, disassemble,
reverse engineer, or otherwise attempt to derive the source code or underlying algorithms of, the Ayla
Application Libraries or the Ayla Embedded Software.
5.5 SharkNinja retains all ownership of SN APPS (and the Ayla Application Libraries contained therein) and
any software installed on SN Devices (including the Ayla Embedded Software) and only a license thereto is
granted to You for use in connection with the SN APPS and SN Devices.
Sensor Name Functional Description
Cli Sensor
Cli sensors monitor the cli to avoid falling by way of infrared ranging. If there is a downward stair
in front (e.g. the height of the white ground is greater than 50mm, or the black ground is greater
than 30mm), the reading value of the sensor exceeds the preset value, then robot stop moving
forward.
Lidar Sensor
Lidar sensor help robot map through laser ranging.
Detective distance is 8m.
Wall Follow
Sensor
Wall follow sensor detects the distance between the objects and the left side of the robot by the
TOF ranging. Detective distance is 30mm.
background
ERROR CODES
ERROR CODE SOLUTION
CLEAN (RED) ashing + ! (RED) ashing
Suction motor failure. Remove and empty the dust bin,
clean the filters, and remove blockages to ensure nothing is
reducing suction.
CLEAN (RED) ashing
Robot may be stuck on an obstacle. Move robot to a new
location on a level surface.
DOCK (RED) ashing
Front bumper may be jammed. Clean the bumper and make
sure it moves in and out freely.
CLEAN (RED) + DOCK (RED) ashing
Robot dust bin has been removed and needs to be
reinserted.
DOCK (RED) + ! (RED) ashing
Side brush is stuck. Remove any debris from around the side
brush.
CLEAN (RED) + DOCK (RED) + ! (RED) ashing
A drive wheel is stuck. Clean the wheels and remove any
debris wrapped around the axles.
CLEAN (WHITE) + DOCK (RED) + ! (RED) ashing
Wheel motor encoder failure. Please turn the power o and
back on.
CLEAN (WHITE) + ! (RED) ashing
Blockage in brushroll. Remove any debris from around the
brushroll.
CLEAN (RED) + DOCK (WHITE) + ! (RED) ashing
Robot has encountered an error while booting. Please turn
the power o and back on.
CLEAN (WHITE) + DOCK (RED) ashing
Robot cannot locate base. Please pick up your robot and place
it on the base.
BATTERY ICON (RED) ashing
Battery is critically low and needs recharging. If your robot
is unable to base, place the robot manually on the base.
CLEAN (RED) ashing + DOCK (WHITE) ashing
alternating
Robot is stuck. Please move to a level surface.
CLEAN (YELLOW)
Fluid reservoir of the Vac & Mop 2-in-1 Dust Bin is empty.
Rell before cleaning.
If any error lights are illuminated or flashing on your Shark Matrix™ Plus 2-In-1 Robot, see the
error code chart below:
END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE
IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY
BEFORE CONTINUING WITH THIS PROGRAM INSTALL OR USE OF THIS PRODUCT: SharkNinja Operating
LLC’s (“SharkNinja) End-User License Agreement (EULA”) is a legal agreement between You (either
a single entity or an individual) and SharkNinja for SharkNinja’s Software Applications, including those
installed by You onto your SharkNinja products or already installed on your device, including all firmware
(referred hereafter as “SN APPS”). By installing, copying, checking a box, clicking a button confirming
your agreement to these terms, or otherwise continuing to use the SN APPS, You agree to be bound by the
terms of this EULA. This license agreement represents the entire agreement concerning SN APPS between
You and SharkNinja, and it supersedes any prior proposal, representation, or understanding between the
parties. If You do not agree to the terms of this EULA, do not install or use the SN APPS or this product.
The SN APPS are protected by copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties.
1. GRANT OF LICENSE. The SN APPS are licensed as follows:
1.1 Installation and Use. SharkNinja grants You the right to download, install, and use SN APPS on the
specified platform for which the SN APP was designed and in connection with SharkNinja products with
which the SN APPS are designed to operate (“SN Devices).
1.2 Backup Copies. You may also make a copy of SN APPS downloaded and installed by You for backup and
archival purposes.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
2.1 Maintenance of Copyright Notices. You must not remove or alter any copyright notices on any and all
copies of the SN APPS.
2.2 Distribution. You may not distribute copies of the SN APPS to third parties.
2.3 Prohibition on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer,
decompile, or disassemble SN APPS, except and only to the extent that such activity is expressly permitted
by applicable law notwithstanding this limitation.
2.4 Rental. You may not rent, lease, or lend SN APPS without written permission from SharkNinja.
2.5 NOT FOR RESALE SOFTWARE. Applications identified as “Not for Resale” or “NFR,” may not be resold,
transferred, or used for any purpose other than demonstration, test, or evaluation.
2.6 Support Services. SharkNinja may provide You with support services related to SN APPS (Support
Services”). Any supplemental software code provided to You as part of the Support Services shall be
considered part of SN APPS and subject to the terms and conditions of this EULA.
2.7 Compliance with Applicable Laws. You must comply with all applicable laws regarding use of SN APPS.
3. UPDATES. SharkNinja may provide You with upgrades or updates to SN APPS. This EULA will govern
any upgrades provided by SharkNinja that replace and/or supplement SN APPS, unless such upgrade is
accompanied by a separate EULA, in which case the terms of that EULA will govern. If You decide not to
download and use an upgrade or update provided by SharkNinja, You understand that You could put SN
Apps at risk to serious security threats or cause SN Apps to become unusable or unstable.
4. DATA AND PRIVACY. SharkNinja is committed to ensuring your privacy by adhering to high standards
of fairness and integrity. We are committed to keeping our customers informed about how we use the
information we gather from You through the use of each of our websites or SN APPS. Our privacy practices
are described in SharkNinja’s Privacy Policy, as well as in separate notices given when an app, product, or
service is purchased or downloaded. By using SN APPs or providing us with your personal information,
You are accepting and consenting to the practices, terms, and conditions described in SharkNinja’s Privacy
Policy. At all times your information will be treated in accordance with the SharkNinja Privacy Policy,
which is incorporated by reference into this EULA and can be viewed at the following URL:
http://www.sharkninja.com/privacypolicy.
5. THIRD-PARTY APPLICATION LIBRARIES AND EMBEDDED SOFTWARE.
5.1 You acknowledge that Ayla Networks, Inc. (“Ayla) has provided certain application libraries that have
been embedded into SN APPS (Ayla Application Libraries) and enables SN Devices to connect to the Ayla
Cloud Service (“Ayla Embedded Software”).
5.2 You will not use the Ayla Application Libraries except as an incorporated portion of SN APPS,
unmodified from the form provided to You.
5.3 You will not use the Ayla Embedded Software except as an incorporated portion of SN Devices,
unmodified from the form provided to You.
5.4 You will not modify, adapt, translate, or create derivative works based on, or decompile, disassemble,
reverse engineer, or otherwise attempt to derive the source code or underlying algorithms of, the Ayla
Application Libraries or the Ayla Embedded Software.
5.5 SharkNinja retains all ownership of SN APPS (and the Ayla Application Libraries contained therein) and
any software installed on SN Devices (including the Ayla Embedded Software) and only a license thereto is
granted to You for use in connection with the SN APPS and SN Devices.
Sensor Name Functional Description
Cli Sensor
Cli sensors monitor the cli to avoid falling by way of infrared ranging. If there is a downward stair
in front (e.g. the height of the white ground is greater than 50mm, or the black ground is greater
than 30mm), the reading value of the sensor exceeds the preset value, then robot stop moving
forward.
Lidar Sensor
Lidar sensor help robot map through laser ranging.
Detective distance is 8m.
Wall Follow
Sensor
Wall follow sensor detects the distance between the objects and the left side of the robot by the
TOF ranging. Detective distance is 30mm.
background
END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE
5.6 You will not use the Ayla Application Libraries or Ayla Embedded Software to attempt to gain
unauthorized access to or use of the systems/services of SharkNinja’s other licensors; nor will You transmit
viruses, worms, Trojan horses, time bombs, spyware, malware, cancelbots, passive collection mechanisms,
robots, data mining software, or any other malicious or invasive code or program into the systems/services
of SharkNinja’s other licensors.
5.7 You will not use the Ayla Application Libraries or Ayla Embedded Software to interfere with, breach,
or circumvent any security feature, authentication feature, or any other feature that restricts or enforces
limitations on the use of, or access to, the systems/services of SharkNinja’s other licensors.
5.8 You will not probe, attack, scan, or test the vulnerability of the systems/services of SharkNinja’s other
licensors.
5.9 SharkNinja’s other licensors of the SN APPS, Ayla Application Libraries, and the Ayla Embedded
Software are the express third-party beneficiaries of this EULA, and the provisions of this Section of this
EULA are made expressly for the benefit of such licensors, and are enforceable by such licensors.
6. TERMINATION. Without prejudice to any other rights, SharkNinja may terminate this EULA if You fail to
comply with the terms and conditions of this EULA. In such event, You must destroy all copies of SN APPS
in your possession.
7. COPYRIGHT. All title, including but not limited to copyrights, in and to SN APPS and any copies thereof
are owned by SharkNinja or its suppliers. All title and intellectual property rights in and to the content
which may be accessed through use of SN APPS are the property of the respective content owner and may
be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You
no rights to use such content. All rights not expressly granted are reserved by SharkNinja.
8. OPEN SOURCE SOFTWARE. You hereby acknowledge that SN APPS may contain software that is
subject to “open source” or “free software” licenses (“Open Source Software”). The license granted by this
EULA does not apply to Open Source Software contained in the SN APPS. Rather, the terms and conditions
in the applicable Open Source Software license shall apply to the Open Source Software. Nothing in this
EULA limits your rights under, or grants You rights that supersede, any Open Source Software license. You
acknowledge that the Open Source Software license is solely between You and the applicable licensor of
the Open Source Software. To the extent the terms of the licenses applicable to the Open Source Software
require SharkNinja to provide the Open Source Software, in either source or executable form, or to provide
copies of applicable license terms or other required information, You may obtain a copy of the software
by contacting SharkNinja at the below physical address. Additional information about the Open Source
Software, and its terms of use, may be found at www.sharkclean.com/opensource.
9. NO WARRANTIES. SharkNinja expressly disclaims any warranty for SN APPS, Ayla Application Libraries,
or Ayla Embedded Software. SN APPS, Ayla Application Libraries, and Ayla Embedded Software are
provided ‘As Is’ without any express or implied warranty of any kind, including but not limited to any
warranties of merchantability, noninfringement, fitness of a particular purpose, or title. SharkNinja does
not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics,
links, or other items contained within the SN APPS. SharkNinja makes no warranties respecting any harm
that may be caused by the transmission of a computer virus, worm, logic bomb, or other such computer
program. SharkNinja further expressly disclaims any warranty or representation to any third party.
10. LIMITATION OF LIABILITY. In no event shall SharkNinja or its suppliers be liable for any special,
incidental, punitive, indirect, or consequential damages whatsoever (including, but not limited to, damages
for loss of profits or condential or other information, for business interruption, for personal injury, for
loss of privacy, for failure to meet any duty including of good faith or of reasonable care, for negligence,
and for any other pecuniary or other loss whatsoever) arising out of or in any way related to the use of or
inability to use SN Devices or SN APPS, the provision of or failure to provide support or other services,
information, software, and related content through the product or otherwise arising out of the use of
SN APPS, or otherwise under or in connection with any provision of this EULA, even in the event of the
fault, tort (including negligence), strict liability, breach of contract, or breach of warranty of SharkNinja or
any supplier, and even if SharkNinja or any supplier has been advised of the possibility of such damages.
SharkNinja shall have no liability with respect to the content of the SN APPS or any part thereof, including
but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy,
trademark rights, business interruption, personal injury, loss of privacy, moral rights, or the disclosure of
confidential information.
11. APPLICABLE LAW. The laws of the Commonwealth of Massachusetts will govern this EULA and
You hereby consent to exclusive jurisdiction and venue in the state and federal courts sitting in the
Commonwealth of Massachusetts.
12. ASSIGNMENT. SharkNinja may assign this EULA without notice to Licensor.
13. ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which is
included with the SN Devices) is the entire agreement between You and SharkNinja relating to the SN
APPS and supersedes all prior or contemporaneous oral or written communications, proposals and
representations with respect to the SN APPS or any other subject matter covered by this EULA. To the
extent the terms of any SharkNinja policies or programs for support services conict with the terms of this
EULA, the terms of this EULA shall control.
If You have questions regarding this EULA, please contact SharkNinja at 89 A Street, Suite 100,
Needham, MA 02494.
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only and is
not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owners Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinjas sole discretion,
will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as foam filters, filters, etc.), which require regular
maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this
warranty. Replacement parts are available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure
to perform required maintenance (e.g., not cleaning the filters, not removing debris from the brushroll), or
damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused
in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the
repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service
Specialists are also available at 1-888-228-5531 to assist with product support and warranty service options,
including the possibility of upgrading to our VIP warranty service options for select product categories.
Please register your product and have it with you when contacting Customer Service.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of
$25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-888-228-5531 to initiate a warranty claim. You will need the receipt as proof of purchase.
A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specic legal rights, and you also may have other rights that vary from state to
state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the
above may not apply to you.
background
END-USER LICENSE AGREEMENT FOR SHARKNINJA SOFTWARE
5.6 You will not use the Ayla Application Libraries or Ayla Embedded Software to attempt to gain
unauthorized access to or use of the systems/services of SharkNinjas other licensors; nor will You transmit
viruses, worms, Trojan horses, time bombs, spyware, malware, cancelbots, passive collection mechanisms,
robots, data mining software, or any other malicious or invasive code or program into the systems/services
of SharkNinjas other licensors.
5.7 You will not use the Ayla Application Libraries or Ayla Embedded Software to interfere with, breach,
or circumvent any security feature, authentication feature, or any other feature that restricts or enforces
limitations on the use of, or access to, the systems/services of SharkNinjas other licensors.
5.8 You will not probe, attack, scan, or test the vulnerability of the systems/services of SharkNinjas other
licensors.
5.9 SharkNinjas other licensors of the SN APPS, Ayla Application Libraries, and the Ayla Embedded
Software are the express third-party beneciaries of this EULA, and the provisions of this Section of this
EULA are made expressly for the benet of such licensors, and are enforceable by such licensors.
6. TERMINATION. Without prejudice to any other rights, SharkNinja may terminate this EULA if You fail to
comply with the terms and conditions of this EULA. In such event, You must destroy all copies of SN APPS
in your possession.
7. COPYRIGHT. All title, including but not limited to copyrights, in and to SN APPS and any copies thereof
are owned by SharkNinja or its suppliers. All title and intellectual property rights in and to the content
which may be accessed through use of SN APPS are the property of the respective content owner and may
be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You
no rights to use such content. All rights not expressly granted are reserved by SharkNinja.
8. OPEN SOURCE SOFTWARE. You hereby acknowledge that SN APPS may contain software that is
subject to “open source” or “free software” licenses (Open Source Software). The license granted by this
EULA does not apply to Open Source Software contained in the SN APPS. Rather, the terms and conditions
in the applicable Open Source Software license shall apply to the Open Source Software. Nothing in this
EULA limits your rights under, or grants You rights that supersede, any Open Source Software license. You
acknowledge that the Open Source Software license is solely between You and the applicable licensor of
the Open Source Software. To the extent the terms of the licenses applicable to the Open Source Software
require SharkNinja to provide the Open Source Software, in either source or executable form, or to provide
copies of applicable license terms or other required information, You may obtain a copy of the software
by contacting SharkNinja at the below physical address. Additional information about the Open Source
Software, and its terms of use, may be found at www.sharkclean.com/opensource.
9. NO WARRANTIES. SharkNinja expressly disclaims any warranty for SN APPS, Ayla Application Libraries,
or Ayla Embedded Software. SN APPS, Ayla Application Libraries, and Ayla Embedded Software are
provided ‘As Is’ without any express or implied warranty of any kind, including but not limited to any
warranties of merchantability, noninfringement, fitness of a particular purpose, or title. SharkNinja does
not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics,
links, or other items contained within the SN APPS. SharkNinja makes no warranties respecting any harm
that may be caused by the transmission of a computer virus, worm, logic bomb, or other such computer
program. SharkNinja further expressly disclaims any warranty or representation to any third party.
10. LIMITATION OF LIABILITY. In no event shall SharkNinja or its suppliers be liable for any special,
incidental, punitive, indirect, or consequential damages whatsoever (including, but not limited to, damages
for loss of prots or condential or other information, for business interruption, for personal injury, for
loss of privacy, for failure to meet any duty including of good faith or of reasonable care, for negligence,
and for any other pecuniary or other loss whatsoever) arising out of or in any way related to the use of or
inability to use SN Devices or SN APPS, the provision of or failure to provide support or other services,
information, software, and related content through the product or otherwise arising out of the use of
SN APPS, or otherwise under or in connection with any provision of this EULA, even in the event of the
fault, tort (including negligence), strict liability, breach of contract, or breach of warranty of SharkNinja or
any supplier, and even if SharkNinja or any supplier has been advised of the possibility of such damages.
SharkNinja shall have no liability with respect to the content of the SN APPS or any part thereof, including
but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy,
trademark rights, business interruption, personal injury, loss of privacy, moral rights, or the disclosure of
condential information.
11. APPLICABLE LAW. The laws of the Commonwealth of Massachusetts will govern this EULA and
You hereby consent to exclusive jurisdiction and venue in the state and federal courts sitting in the
Commonwealth of Massachusetts.
12. ASSIGNMENT. SharkNinja may assign this EULA without notice to Licensor.
13. ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which is
included with the SN Devices) is the entire agreement between You and SharkNinja relating to the SN
APPS and supersedes all prior or contemporaneous oral or written communications, proposals and
representations with respect to the SN APPS or any other subject matter covered by this EULA. To the
extent the terms of any SharkNinja policies or programs for support services conict with the terms of this
EULA, the terms of this EULA shall control.
If You have questions regarding this EULA, please contact SharkNinja at 89 A Street, Suite 100,
Needham, MA 02494.
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja
Operating LLC. Warranty coverage applies to the original owner and to the original product only and is
not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period
of one (1) year from the date of purchase when it is used under normal household conditions and
maintained according to the requirements outlined in the Owner’s Guide, subject to the following
conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is later.
SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as foam filters, filters, etc.), which require regular
maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this
warranty. Replacement parts are available for purchase at sharkaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes.
3. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure
to perform required maintenance (e.g., not cleaning the filters, not removing debris from the brushroll), or
damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused
in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the
repair is performed by a repair person not authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service
Specialists are also available at 1-888-228-5531 to assist with product support and warranty service options,
including the possibility of upgrading to our VIP warranty service options for select product categories.
Please register your product and have it with you when contacting Customer Service.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of
$25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-888-228-5531 to initiate a warranty claim. You will need the receipt as proof of purchase.
A Customer Service Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to
state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the
above may not apply to you.
background
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner's Guide is designed to help you keep your Shark Matrix™ Plus 2-In-1 Robot running
at peak performance.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-888-228-5531
sharkclean.com
Illustrations may dier from actual product. We are constantly striving to improve our products;
therefore the specifications contained herein are subject to change without notice.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more
information.
EXPECTED PERFORMANCE
Expected runtime: 60 minutes
Expected charging time: 6 hours
TIP: You can find the model and serial
numbers on the QR code labels on the
bottom of the robot and base.
RECORD THIS INFORMATION
Model Number: ������������������������
Date of Purchase: ����������������������
(Keep receipt)
Store of Purchase: ����������������������
REGISTER YOUR PURCHASE
registeryourshark.com
NOTES
background
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner's Guide is designed to help you keep your Shark Matrix™ Plus 2-In-1 Robot running
at peak performance.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-888-228-5531
sharkclean.com
Illustrations may dier from actual product. We are constantly striving to improve our products;
therefore the specications contained herein are subject to change without notice.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more
information.
EXPECTED PERFORMANCE
Expected runtime: 60 minutes
Expected charging time: 6 hours
TIP: You can find the model and serial
numbers on the QR code labels on the
bottom of the robot and base.
RECORD THIS INFORMATION
Model Number: ������������������������
Date of Purchase: ����������������������
(Keep receipt)
Store of Purchase: ����������������������
REGISTER YOUR PURCHASE
registeryourshark.com
NOTES
background
BATTERY REMOVAL AND DISPOSAL
This product uses a battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or
compost the battery.
When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is
illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent battery to an authorized recycling center or to
retailer for recycling. Contact your local recycling center for information on where to drop o the spentbattery.
For more information on battery removal for disposal, please visit sharkclean.com/batterysupport.
The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion battery indicates that the costs to recycle the battery at the end of
its useful life have already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-ion batteries in the trash or municipal solid waste
stream and the RBRC program provides an environmentally conscious alternative.
RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United States and Canada to facilitate the collection
of spent lithium-ion batteries. Help protect our environment and conserve natural resources by returning the spent lithium-ion battery to an
authorized SharkNinja service center or to your local retailer for recycling. You may also contact your local recycling center for information on where
to drop o the spent battery, or call 1-800-798-7398.
ISED STATEMENT
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le
pr sent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autoris e aux deux
conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radio lectrique subi,
m me si le brouillage est susceptible d'en compromettre le fonctionnement.
FCC WARNINGS
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to parts 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
n
Reorient or relocate the receiving antenna.
n
Increase the separation between the equipment and receiver.
n
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
n
Consult the dealer or an experienced radio/TV technician for help.
This Device complies with part 15 of the FCC rules. Operation is subject to the following conditions:
1 This device may not cause harmful interference
2 This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.
© 2024 SharkNinja Operating LLC. SHARK, SHARKCLEAN, and VACMOP are registered trademarks of SharkNinja Operating LLC.
AI LASER NAVIGATION and SHARK MATRIX are trademarks of SharkNinja Operating LLC. RBRC is a trademark of Rechargeable
Battery Recycling Corporation. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other
countries. APP STORE is a service mark of Apple Inc., registered in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT,
GOOGLE PLAY, the Google Play logo, android are trademarks of GOOGLE LLC.
RV2600WA�IB�SDC�Mv7

Specifications

Shark RV2610WA Questions and Answers


#1 How often should I clean the filters of the Shark Matrix Plus Robot Vacuum?

Regularly clean the filters to keep your vacuum’s suction power optimal. Replace filters every 6-12 months or as needed. (Page 18)

#2 What should I do if the battery icon is flashing red?

The battery is critically low and needs recharging. If your robot is unable to return to the base, place the robot manually on the base. (Page 26)

#3 How do I empty the self-empty base dust bin?

Empty the base dust bin every 30 to 60 days or as needed. To detach the bin, press the Dust Bin Release button on the back right side of the base, then slide out the bin. (Page 16)

See other models: WS642BL WS642RG IZ562H ZU102 WS642GN