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22
5.5 Warranty
The Kolibri Automatic Bill Counter is warranted for a period of one year from the date of
purchase.
In most cases a unit malfunction can easily be corrected by performing a thorough
cleaning.
• Customer should allow the manufacturer the time and opportunity to test and
diagnose the machine to determine warranty and non-warranty claims.
• After receiving and unpacking the unit, customer shall keep the package and its user
manual. Warranties are canceled in the event the device is transported in a non
original packaging or operation/maintenance conditions are not met.
• Company is not responsible for unit malfunction due to improper maintenance,
storage, or transportation including, but not limited to mechanical damage.
• Manufacturer is entitled to introduce updated software, not described in the
current user manual.
Non-Warranty Service:
The manufacturer can perform maintenance and cleaning for an extra fee. For a non-
warranty repair or maintenance quotation, contact our Technical Support team.
Warranty service is not available in the following cases:
• Cleaning of the unit from dust and mud.
• Operation or maintenance rules requirements set in the user manual are not met.
• There is mechanical damage to the unit, or the sealed portions of the unit have been
opened or tampered with.
• There are foreign objects or liquid inside the unit.
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