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5.2 Feed Gap Adjustment
Sometimes, during the transportation or shipment of the unit, the adjustments of the feed
mechanism may loosen. This can also happen during normal wear and tear, and can lead
to DOUBLE/CHAIN errors.
The feed gap is the actual height of the bill feed path and should be turned to just about
the thickness of a single bill. If the feed gap is too wide, the user may experience a high
amount of DOUBLE/CHAIN errors which are caused by more than one bill entering the
scanning path at one time. If the feed gap is too tight, the unit may not be able to pass
bills into the scanning path or catch on bills and tear them.
To adjust the feed gap properly, you will need a philips screwdriver (not included).
1. Ensure the machine is turned off.
2. Locate the feed gap adjustment knob (green) and the fixing plate screw (green
circle) at the back of the machine (loosen before performing any adjustment)
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