Loading ...
Loading ...
Loading ...
Troubleshooting
• “Understanding the printer messages” on page 252
• “Solving printer problems” on page 267
• “Solving print problems” on page 275
• “Solving copy problems” on page 302
• “Solving fax problems” on page 306
• “Solving scanner problems” on page 311
• “Solving home screen application problems” on page 316
• “Embedded Web Server does not open” on page 316
• “Contacting customer support” on page 318
Understanding the printer messages
Cartridge low [88.xy]
You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control
panel to clear the message and continue printing.
Cartridge, imaging unit mismatch [41.xy]
Use only a supported toner cartridge and imaging unit.
Note: For a list of supported supplies, go to
www.lexmark.com.
Cartridge nearly low [88.xy]
If necessary, touch Continue on the printer control panel to clear the message and continue printing.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies”
section of the User’s Guide.
If necessary, touch Continue on the printer control panel to clear the message and continue printing.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following:
• Load the correct size and type of paper in the tray or feeder, specify the paper size and type in the
Paper menu on the control panel, and then touch Finished changing paper.
• Tou ch Use current [paper source] to use the available size and type of paper in the current tray or
feeder.
• Cancel the print job.
Troubleshooting 252
Loading ...
Loading ...
Loading ...