Napoleon BIPRO825RBINSS-3 User Manual

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N415-0543 JUL 17.20

Troubleshoong

Problem Possible Causes Soluon

Low heat / Low ame

when valve turned to

high.

For propane - improper lighng

procedure.

For natural gas - undersized supply

line.

For both gases - improper preheang.

Ensure lighng procedure is followed carefully.

All gas grill valves must be in the o posion

when the tank valve is turned on. Turn tank on

slowly to allow pressure to equalize. See lighng

instrucons.

Pipe must be sized according to installaon

code.

Preheat grill with both main burners on high for

10 to 15 minutes.

Excessive are-ups/

uneven heat.

Sear plates installed incorrectly.

Improper preheang.

Excessive grease and ash build on

sear plates and in drip pan.

Ensure sear plates are installed with the holes

towards the front and the slots on the boom.

See assembly instrucons.

Preheat grill with both main burners on high for

10 to 15 minutes.

Clean sear plates and drip pan regularly. Do not

line pan with aluminum foil. Refer to cleaning

instrucons.

Burners burn with

yellow ame,

accompanied by the

smell of gas.

Possible spider web or other debris,

or improper air shuer adjustment.

Thoroughly clean burner by removing. See

general maintenance instrucons. Open air

shuer slightly according to combuson air

adjustment instrucons. (This must be done by

a qualied gas installer.)

Flames li away from

burner, accompanied

by the smell of gas, and

possibly dicules in

lighng.

Improper air shuer adjustment. Close air shuer slightly according to

combuson air adjustment instrucons. (This

must be done by a qualied gas installer.)

Main burner will not

light with the igniter, but

will light with a match.

Jet-re outlet is dirty or clogged. Clean jet-re outlet with a so bristle brush.

Humming regulator. Normal occurrence on hot days. This is not a defect. It is caused by internal

vibraons in the regulator and does not aect

the performance or safety of the gas grill.

Humming regulators will not be replaced.

Burners will not cross

light each other.

Dirty or corroded cross light brackets. Clean or replace as required.

“Paint” appears to be

peeling inside lid or

hood.

Grease build-up on inside surfaces. This is not a defect. The nish on the lid and

hood is porcelain, and will not peel. The peeling

is caused by hardened grease, which dries into

paint-like shards that ake o. Regular cleaning

will prevent this. See cleaning instrucons.

Burner output on “high”

seng is too low.

(Rumbling noise and

uering blue ame at

burner surface.)

Lack of gas.

Supply hose is pinched.

Dirty or clogged orice.

Spider webs or other maer in

venturi tube.

Propane regulator in “low ow” state.

Check gas level in propane cylinder.

Reposion supply hose as necessary.

Clean burner orice.

Clean out venturi tube.

Ensure lighng procedure is followed carefully.

All gas grill valves must be in the o posion

when the tank valve is turned on. Turn tank on

slowly to allow pressure to equalize. See lighng

instrucons.

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Napoleon BIPRO825RBINSS-3 Prestige PRO Series 56 Inch Built-In Grill

User Manual - Page 18