Loading ...
Loading ...
Loading ...
17
Storage and Service
Storage
The enclosure should be stored in a controlled indoor environment, away from moisture, temperature extremes,
flammable liquids and gasses, conductive contaminants, dust and direct sunlight. Store the enclosure in its original
shipping container if possible.
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site
Service Programs are also available from Tripp Lite. For more information on service, visit tripplite.com/support. Before
returning your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate
from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit tripplite.com/support.
3. If the problem requires service, visit tripplite.com/support and click the Product Returns link. From here you can
request a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will
ask for your unit’s model and serial numbers, along with other general purchaser information. The RMA number, along
with shipping instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to the
product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under
warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges
prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a
copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when
you request the RMA.
Loading ...
Loading ...
Loading ...