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10
When you can’t recall your Unlock
Pattern, PIN, or Password:
If you logged into a Google account on
the phone and failed to use the correct
pattern 5 times, tap Forgot pattern? You
will be required to sign in with your Google
account and prompted to create a new
unlock pattern.
If you have set a backup PIN, you can
unlock the screen with keying in the backup
PIN.
If you haven’t created a Google account
on the phone and you forgot your PIN,
Password, and the backup PIN, you need to
perform a hard reset.
Caution
X
If you perform a hard reset, all user
applications and user data will be deleted.
Please remember to back up any important
data before performing a hard reset.
Read ALL steps before attempting.
1 Turn the phone off.
2 Press and hold the following keys at the
same time: V
olume Down Button
+
Power/Lock Button
on the back of
the phone.
3 Release the Power/Lock Button
only when the LG logo is displayed, then
immediately press and hold the Power/
Lock Button again.
4 Release all keys when the Factory hard reset
screen is displayed.
5 Press the V
olume Buttons to
highlight Yes, then press the Power/Lock
Button to confirm.
6 Press the V
olume Buttons to
highlight Yes, then press the Power/Lock
Button once more to confirm.
7 Your device will perform a factory reset.
5. Using Safe Mode
Using Safe mode
To recover your phone when malfunctioning.
1 Turn off your phone and reboot. When you
see the AT&T booting animation press and
Important notice
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