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SECTION 5 SERVICE TECH. INFORMATION
5C. TROUBLESHOOTING
AUTOMATIC ELECTRONIC DIAGNOSTICS
The face plate has a self-diagnostic function for the
electrical s_ stem (except input power). Tile face plate
monitors the electronic components ,and circuits for
correct operation. If a malfunction ] _
occurs, an error code appears in the E --
1
fat'e plate display.
The chart belo_ shows the error codes that could
appear, and the possible defects for each code.
While an error code appears in the display, all face
plate buttons are inoperable except the SET bullon.
The SET button remains operational so the service
person can make lhe MANUAL ADVANCE DIAGNOS-
TICS to further isolate the defect.
CODE
E--1
E--2, E--3
E---4
POSSIBLE DEFECT
MOST LIKELY _..
motor inoperative / wiring harness or connection to switch / switch / face plate
face plate
face plate / position switch
LESS LIKELY
PROCEDURE FOR REMOVING ERROR CODE FROM FACE PLATE: 1. Unplug transformer 2. Correct defect 3.
Plug-in transforn_er 4. Wait for 6 minutes. The errt/r code will return if the defect was not corrected.
FACE PLATE REPLACEMENT: Be sure the valve is in service position (observe valve cycle indicator.., see
below) when replacingthe face plate.
If, after installing and programming the replacement face place, the valve is not in service position, do the follow-
ing lo assure correct cycle (/rientation, (/r timing, between the face plate and valve.
Use fl_e MANUAL ADVANCE procedures, below. Will_ the RECHARGE NOW buuon, advance through fl_e recharge
cycles unlil file valve stops in service position, and RECttARGE no longer flashes in the timer.
NOTE: The valve molor may aulomatically drive flmmgh several valve posilions while searching for service.
MANUAL ADVANCE DIAGNOSTIC
Use lhe following procedures to advance softener
valve through regeneration cycles to check operation.
Remove kip cover lo observe valve rotalion.
DISPIAY MUST SttOW TIME AND DAY
1. Press and boM [] for 3 seconds until _ 18:881
Is_ _ao?_ _ T_S4 I
18:88 displays.
2. Press [] to display positi(/n (P) switch (/pen or
closed indicator.
If the valve is in service, fill, brining,
backwash or fast rinse (see markings on
cam under motor), the display will
show...(- meaning the positi(/n
switch is open.
While fl_e valve is rotat-
ing from 1 cycle to ......................................
another, file display J.llO
will show (- P), mean-
ing the posidon switch
is closed.
3. To advance valve,
press [] each time
you want to move
into next cycle.
(Pressing [] while
valve is rotating has
no affect.)
CAM
ion
--Press and hold [] for 3 seconds to I - P I
move softener into fill cycle. Rem(/ve
brinewell c(/ver and, using a flashlight, ['-- - - 1
(/bserve fill water entering tank.
l t
continue(1
24
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