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If you have a problem
If a minor problem occurs, it usually carl be solved quite
easily when the cause is found by using the check list below.
I_'I_I_'i_ IL'_I_IIIII_ IIT/_"_IIIII_
Possible cause
Possible solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
Ia"tV1,3F41m _irBTil
Possible cause
Possible solution
• Recovery tank lid not on correctly
• Make sure lid is on securely (page 8)
• Recovery tank full/automatic shut off engaged
• Remove and empty recovery tank
• Obstruction in hose on stair/upholstery nozzle
• Remove hose; clear obstruction
• Recovery tank front panel not replaced after stair or
upholstery cleaning
• Replace recovery tank front panel (page 12)
Possible cause
Possible solution
• Solution tank not firmly in place
• Make sure tank is securely locked in position
• Solution tank empty
• Refill tank _Jocording to instructions for surface being cleaned
(pages 6 & 7)
• Recovery tank lid not on correctly
• Make sure lid is firmly in place (page 8)
• Stair/upholstery solution tube not securely fastened
• Make sure tube is securely fastened _Jt connection of hood
Possible cause
Possible solution
• Connector collar pushed forward
• Extend black tabs on connector by pulling collar towards
tube
14
Service
To obtain approved HOOVER service and genuine
HOOVER parts, locate the nearest Hoover Factory
Service Center or Authorized Hoover Warranty Ser-
vice Dealer (Depot) by:
• checking the Yellow Pages under "Vacuum
Cleaners- Household" OR -
• checking the list of Factory Service Centers
provided with this cleaner OR -
• calling 1-800-944-9200 for an automated
referral of authorized service outlet locations
(U.S. only) OR -
• checking the Service section of The Hoover
Company on-line at www.hoover.com
Do not send your cleaner to The Hoover Company in
North Canton for service, this will only result in delay.
If further assistance is needed, contact The Hoover
Company Consumer Response Center, North Canton,
Ohio 44720 Phone: 1-330-499-9499.
In Canada, contact Hoover Canada, Burlington, Ontario
L7R 4A8, Phone: 1-800-263-6376.
Always identify your cleaner by the complete model
number when requesting information or ordering parts.
(The model number appears on the back of the cleaner
handle,)