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6. Click Allow to accept, or click Reject to reject.
9 FAQ
Q1: FAILED TO GENERATE DIAGNOSTICS REPORT
1. Currently only perform diagnostic functions, that is, read ECU information, read code and clear code, live
data, freeze frame, which can trigger a diagnostic report. Other functions, such as immobilization and
maintenance services will not be displayed in the report.
2. After entering the Diagnostics menu, you need to perform one specific function before the system can
generate a Diagnostics report normally. After the Diagnostics is completed, you need to step back to the
previous menu step by step to generate the Diagnostics report successfully. If the APP is killed directly,
the report also cannot be triggered.
3. If the report still cannot be generated after troubleshooting according to the above prompts, please try to exit
the APP, enter the system settings, and then choose to clear the APP cache.
Enter the path: Setting>>Apps>>Diagnostics>>Clear Cache
⚫ Sample as follows:
Fig 9-1 Sample1: How to clear APP cache
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