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WARRANTY AND SERVICE
CUSTOMER SERVICE
STAND MIXER WARRANTY
Units that did not conform to the above conditions may still be serviced at any
Authorised Focus Global Inc. and Coleman Service Centres nationwide at a
minimal fee. Shipping fee or transport of unit will be charged to customer.
Length of Warranty: Focus Global Inc. Pay For: Focus Global Inc. will repair
and service for free under the
following conditions:
Philippines:
1 year full warranty
from date of
purchase.
The replacement parts
and repair labour
costs to correct
defects in materials or
workmanship. Service
will be provided by Focus
Global Inc.
- The unit was purchased from a
local authorised store / dealer.
- Proof of purchase must
be presented to claim the
warranty.
- Unit has been used for normal
household food preparation
purpose only.
- Damage to the unit is not due
to accident, alteration, misuse,
abuse, installation or operation
not in accordance with local
electrical codes.
- Spare part damaged is non-
consumable.
- Replacement of the unit
shall only be made after 3
unsuccessful attempts to
repair /remedy the same issue.
In Philippines:
For any questions, or to find the nearest Authorised Service Centre, please find
our contact details below.
NOTE: All service should be handled locally by an Authorised Focus Global Inc.
Service Centre.
For Warranty / Repair, p/s to contact -
Company: Focus Global Inc.
Address: Pioneer corner Reliance St., Mandaluyong City
Customer Service: +632 6553590 local 118 | +632 7059999
Email: [email protected]
Facebook: /KitchenAidPHL
Business Hours: Monday to Friday, 7:30AM to 4:30PM
For more information, visit our website at:
www.focusglobalinc.com
Focus Global Inc. DOES NOT ASSUME ANY RESPONSIBILITY FOR INDIRECT
DAMAGES.
©2019 KitchenAid. All rights reserved. KITCHENAID and the
design of the stand mixer are trademarks in the U.S. and elsewhere.
W11371189A.indd 13 6/6/2019 6:34:05 PM
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