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Troubleshooting en
53
Fault Cause Troubleshooting
The pump unit is not inser-
ted.
1. Insert the pump unit into the deter-
gent drawer.
→"Cleaning the detergent drawer",
Page44
2. Push the detergent drawer in as far
as it will go.
flashes. The automatic voltage con-
trol system detects an unau-
thorised voltage under-us-
age.
▶
No remedial action possible.
Note:If the power supply is stable, the
programme continues to run as nor-
mal.
flashes. Voltage under-usage causes
a programme extension.
No remedial action possible.
Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the compartment for manual
dosing (not for outdoor clothing,
sportswear or items stuffed with
down).
▶
If intelligent dosing is activated, re-
duce the "basic dosage"
→Page42.
▶
If you dose manually, reduce the
amount of detergent for the next
washing cycle with the same load.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page64
Malfunctions
Fault Cause Troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
▶
Connect the appliance to the power
supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the
fuse box.
There has been a power cut.
▶
Check whether the lighting in your
kitchen or other appliances are
working.
The programme does not
start.
You have not pressedStart/
Reload .
▶
Press Start/Reload
.
Door is not closed. 1. Close the door.
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