Lexmark MS822DE User's Guide PDF

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Non‑Lexmark supply

The printer has detected a non‑Lexmark supply or part installed in the printer.

Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-

party supplies or parts may aect the performance, reliability, or life of the printer and its imaging

components.

All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable

results if third-party supplies or parts are used. Imaging component usage beyond the intended life may

damage your Lexmark printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can

aect

warranty coverage.

Damage caused by the use of third-party supplies or parts may not be covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, depending on your printer model, from the control panel, press and hold X and #, or X and

simultaneously for 15 seconds.

If you do not want to accept these risks, then remove the third-party supply or part from your printer and

install a genuine Lexmark supply or part. For more information, see

“Using genuine Lexmark parts and

supplies” on page 101.

If the printer does not print after pressing and holding X and #, or X and

, simultaneously for 15 seconds,

then reset the supply usage counter.

1 From the control panel, navigate to:

Settings > Device > Maintenance > Conﬁguration Menu > Supply Usage And Counters

For non‑touch‑screen printer models, press

to navigate through the settings.

2 Select the part or supply that you want to reset, and then select Start.

3 Read the warning message, and then select Continue.

4 Press and hold X and #, or X and , simultaneously for 15 seconds to clear the message.

Note: If you are unable to reset the supply usage counters, then return the item to the place of

purchase.

Paper feed problems

Envelope seals when printing

Action Yes No

Step 1

a Use an envelope that has been stored in a dry environment.

Note: Printing on envelopes with high moisture content can

seal the

ﬂaps.

b Send the print job.

Does the envelope seal when printing?

Go to step 2. The problem is

solved.

Troubleshooting 150

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Lexmark MS822DE