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22
Indicator/Led Meaning
Descaling has been inter-
rupted. Complete the cycle,
restarting from the step
indicated by the intensity
selection Leds.
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Indicator/Led Meaning
Descaling in progress
Installation/Replacement
of water lter softener
progress
18. TROUBLESHOOTING
Possible malfunctions of the machine are listed below.
If the problem cannot be resolved as described, contact customer services.
Problem Cause Solution
The appliance does not switch on. The cord is not plugged into the mains
socket.
Plug into the mains socket.
The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot
water (Please note: the hot water function
can be used).
The internal circuits of the appliance have
cooled down because 2-3 minutes have
elapsed since the last coee was made.
Before making coee, warm the internal circuits
by pressing and holding the button (B6)
for a few seconds to run a rinse cycle.
Coee temperature setting too low.
Set a hotter coee temperature in the set-
tings menu (see “12. Settings menu”).
The machine needs descaling
Run the descale procedure. Next, check the
water hardness (“5. Measuring water hard-
ness”) and make sure the machine setting
matches the local water supply hardness
(“12. Settings menu”).
The coee is weak or not creamy enough. Coee ground too coarsely. Adjust the grinding level (“8.8 Adjusting
the coee grinder”). The eect will not be
noticeable until at least 2 coees have been
made.
Coee not suitable. Use coee for espresso machines.
Coee not fresh. The coee pack has been opened for too
long and has lost its taste.
The coee emerges too slowly or
drop-by-drop.
Coee ground too nely.
Adjust the grinding level (“8.8 Adjusting the
coee grinder”). The eect will not be noticeable
until at least 2 coees have been made.
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