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Troubleshooting
Symptom Action
Power does not turn on.
0
Is the AC adapter properly connected?
0
Is the battery charged?
0
Is the power turned on immediately after it is turned off?
Make sure to wait for an interval of at least 5 seconds before turning
on the power again.
Unable to start recording.
0
Is the record trigger button/lock switch on the handle turned on?
0
Is the write-protect switch of the SD card turned on?
Make sure that the write-protect switch is turned off.
(A P49 [Write-Protect Switch on the SD Card] )
0
Is the camera recorder set to the Camera mode?
Use the [MODE] selection button to switch to the Camera mode.
(A P24
[Operation Modes] )
0
Is the SD card inserted compatible with the recording format?
(A P57 [Selecting a Video Format] )
(A P161 [ 4GB File Spanning(SDXC) ] )
Camera image is not output on
the LCD monitor and
viewfinder screen.
0
Is the camera recorder set to the Camera mode?
Use the [MODE] selection button to switch to the Camera mode.
(A P24 [Operation Modes] )
0
The LCD monitor and viewfinder screens cannot be displayed at the
same time.
To display the viewfinder screen, close the LCD monitor or press and
hold the [DISPLAY] button.
Playback does not start after
selecting a clip thumbnail and
pressing the Set button (R).
0
Is the selected clip a playable clip?
Playback
is
not possible if the clip has a different video format setting.
Images on the LCD monitor
and viewfinder screen appear
dark or blurred.
0
Readjust the brightness of the LCD monitor and viewfinder.
0
Is the [ND FILTER] switch set to “1/64”?
0
Is the iris closed?
0
Is the shutter speed setting too high?
0
Is the peaking level too low?
Use the [PEAKING +/-] button to adjust the contour for the LCD
monitor and the viewfinder screen.
(A P43 [Adjusting the LCD Monitor] )
(A P44 [Adjusting the Viewfinder] )
The [CH1/CH2] recording level
adjustment knob does not
work.
0
Is the [CH1/CH2 AUTO/MANUAL] switch set to “AUTO”?
0
Is the [FULL AUTO] switch set to “ON”?
Is the [FULL AUTO] switch set to “ON”, and [A/V Set] B [Audio Set] B
[FULL AUTO] set to “Auto”?
(A P137 [ Audio On FULL AUTO ] )
Microphone audio cannot be
heard through
the headphone.
0
Is the audio setting configured to “IFB/RET Only”?
Set [A/V Set] B [Audio Set] B [IFB/RET Monitor] B [CH1]/[CH2] to
“Off”.
(A P137 [ IFB/RET Monitor... ] )
SD card cannot be initialized
(formatted).
0
Is the write-protect switch of the SD card turned on?
Make sure that the write-protect switch is turned off.
(A P49 [Write-Protect Switch on the SD Card] )
Battery alarm appears even
after loading a charged
battery.
0
Is the battery too old?
254
Troubleshooting
Others
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