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17
23MMP3101REV1.0
28MMP7409REV1.0
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Heater does not blow
warm air.
Thermostat setting is
preventing heater from
turning on.
Adjust the temperature settings to
ensure that the thermostat is set higher
than the current room temperature.
Flame eect works but heat-
er function does not and the
emberbed ashes when the
heater button is pressed.
The heater is disabled.
With the power on press and hold the
POWER button on the control panel for
10 seconds. Once re-enabled the
emberbed lights will ash multiple times.
Remote Control is not
working.
No batteries Change the remote batteries.
Poor Signal
Operate remote transmitter at a slow
measured pace.
Press the remote control buttons with
an even motion and gentle pressure.
Repeatedly pressing buttons in rapid
succession may cause the transmitter
to malfunction.
Distance
Operate the remote at a distance less
than 20 feet from the front of the
appliance; point the remote at the
control panel.
TROUBLESHOOTING
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