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en-us Troubleshooting
52
Issue Cause and troubleshooting
Oven is not self-cleaning properly The oven is too hot to start self clean
1. Allow the oven to cool before running self clean.
2. Always wipe out loose soils or heavy spillovers before running self clean.
3. If the oven is heavily soiled, set the maximum self clean time.
Clock and timer are not working
properly
There is no power supply to the appliance
1. Check circuit breaker or fuse box to your house.
2. Make sure there is proper electrical power to the oven.
"E" and a number appears in
display and control beeps
An electronics fault has occured
1. Press TIMERS to stop the beeping.
2. Reset the oven if necessary.
3. Call an authorized service provider.
With a new oven there is a strong
odor when oven is turned on
This is normal with a new oven and will disappear after a few uses
▶ Operate the self clean mode to burn-off the smell more quickly.
Control does not react when a key
is touched
The control is wet or soiled
▶ Clean the control panel an wipe it dry.
The touch keys are not pressed correctly
1. Press the center of the button.
2. Use the flat part of your finger.
Warm air or steam escapes from
oven vent
It is normal to see or feel steam or warm air escaping from the oven vent
CAUTION
The oven vents are important for air circulation. Covering the oven vents will cause
the oven to overheat. Refer to the appliance overview for the location of the oven
vents. →
"Appliance", Page12
→
"Appliance", Page12
▶ Do not obstruct oven vents.
Cooling fan runs even when the
oven is turned off
The cooling fan will continue to run, even after the oven has been turned off, until
the oven has cooled sufficiently
▶ This is normal. There is no action required.
11.2 Cooktop troubleshooting
Issue Cause and troubleshooting
None The power supply has been disconnected.
▶ Check whether the lighting in your kitchen or other appliances in the room are
working.
The appliance has not been connected as shown in the circuit diagram.
1. Disconnect the appliance from the power supply.
2. Make sure the appliance has been connected as shown in the circuit diagram.
There is an electronics fault
▶ If the fault cannot be eliminated, call Customer Service.
All displays flash The control panel is wet or objects are lying on it.
▶ Dry the control panel or remove the object.
is flashing in the cooking zone
displays.
There is an electronics fault
▶ Briefly cover the control panel with your hand to acknowledge the fault.
/ The electronics have overheated. The corresponding cooking zone has switched
off.
1. Wait until the electronics have cooled down sufficiently.
2. Touch any control element.
a When error message disappears, the electronics have cooled down sufficiently.
You can continue to cook.
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