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Help Guide
Wireless Neckband Speaker
SRS-NB10
Unable to charge the neckband speaker
When a commercially available USB AC adaptor is in use, make sure that the USB cable is connected securely to
the neckband speaker and the USB AC adaptor. Then, make sure that the USB AC adaptor is connected securely to
an AC outlet.
When using a commercially available USB AC adaptor, make sure that it is capable of delivering an output current of
0.5 A (500 mA) or more. Use of a USB AC adaptor with an output current of less than 0.5 A (500 mA) is not
guaranteed for battery charging. The charging time may vary depending on the ambient temperature as well.
You can charge the neckband speaker's built-in battery by connecting the USB cable connected with the neckband
speaker to a computer that comes equipped with a USB charging port as well. However, not all the computers are
tested and found compatible with this procedure and the procedure is not applicable to home-built computers.
Depending on the type of the USB AC adaptor, battery charging may fail.
Battery charging with a computer fails when the computer enters Standby (Sleep) or Hibernate mode. In such a case,
change the power settings of the computer and charge the battery all over again.
Related Topic
Charging the neckband speaker
About the indicator on the neckband speaker
5-030-725-11(1)
Copyright 2021 Sony Corporation
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