Sony SRSNB10/H User Manual

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Help Guide

Wireless Neckband Speaker

SRS-NB10

What can I do to solve a problem?

If the neckband speaker does not function as expected, try the following steps to resolve the issue.

Find the symptoms of the issue in this Help Guide and try any corrective actions listed.

Charge the neckband speaker.

You may be able to resolve some issues by charging the built-in battery.

Reset the neckband speaker.

Initialize the neckband speaker.

The settings, such as the volume settings, are restored to the factory default settings and all the pairing information is

deleted.

Look up information on the issue on the customer support website.

Access the following support home pages to get support information about your neckband speaker:

For customers in Americas:

https://www.sony.com/am/support

For customers in Europe:

https://www.sony.eu/support

For customers in China:

https://service.sony.com.cn

For customers in other countries/regions:

https://www.sony-asia.com/support

If the operations above do not work, consult your nearest Sony dealer.

Sony SRSNB10/H SRS-NB10 Wireless Neckband Bluetooth Speaker Comfortable and Lightweight with Technology to Work from Home, Built-in mic, 20 Hours of Battery Life, and IPX4 Splash-Resistant- Charcoal Gray