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22790 Lake Park Blvd. • Alliance, Ohio USA • 44601
What is covered: Any defect in material and workmanshipfrom personal, normal household use in accordancewith the Owner's Manual
For how long:
300 Series - Motor 5 years and all other parts 3 years.
500 Series - Motor Lifetime* and all other parts 5 years.
1200 Series - Motor Lifetime*and all other parts 5 years.
*Lifetime warranty = warranted for as long as you own your home.
Who gets the warranty: This warranty is limitedto the consumer who originally purchased the product.
Geographic scope: This warranty applies only to Genie products purchased in the UnitedStates, Canadaor Mexico.
What we will do: If your Genie product is defective,we will repair it or, at our option, replace it at no charge to you. If we repair your Genie product, we
may use new or reconditioned replacement parts. If we choose to replaceyour Genie product, we may replace it with a new or reconditionedone of the
same or similardesign.
Limitations: IMPLIED WARRANTIES,INCLUDINGTHOSEOF FITNESS FORA PARTICULARPURPOSEANDMERCHANTABILITY(AN UNWRITTEN
WARRANTYTHAT THE PRODUCT IS FIT FOR ORDINARYUSE),ARE LIMITEDTO ONE YEAR FROM THE DATEOF PURCHASE. GENIE WILL
NOT PAY FOR:LOSS OF TIME; INCONVENIENCE;LOSS OF USE OF YOUR GENIE PRODUCTOR PROPERTY DAMAGECAUSED BY YOUR
GENIE PRODUCTOR ITS FAILURETO WORK; ANY SPECIAL, INCIDENTALOR CONSEQUENTIALDAMAGES;ORANY DAMAGESRESULTING
FROM MISUSE OR MODIFICATIONOF YOUR GENIE PRODUCT.
Some states and provincesdo not allow limitationson how long an implied warranty lasts or the exclusion of incidental or consequentialdamages, so
the above exclusions maynot apply to you.
How to obtain warranty service: To obtain warranty service for your Genie product, you mustprovide proof of the date and place of purchase of
the product.
1. Do-It-Yourself-Service.Call the Genie ConsumerConnection toll free at 1-800-354.3643a Trained Genierepresentativeswill assist you in diagnosing the
problem and will arrange to supply you with the required parts for do-it-yourself repairs.Trained service representativesare available Monday-Friday,
8:00 a.m. - 8:00 p.m., Eastern Time, and on Saturday,11:00 a.m. to 5:00 p.m., Eastern Time (subject to holidays).
2. Service From Authorized Dealers. Youalso may obtain warranty service by calling the Genie Consumer Connection at 1.800.654.3643before reaching
any agreementon service. If warranty service is provided by an authorizeddealer, Genie will provideall required parts under warranty at no charge to
you, butthe dealers are independent business people and may rendera bench or service call charge for their services. Geniewill not reimburseyou or
otherwise be responsiblefor those charges.
We suggestthat you retainyour original packing material in the event you need to ship your Genie product. Be sure to includeyour name, address,
telephone number,proof of date and placeof purchase and a description of the operating problem.After repairingor, at our option, replacing, your Genie
product, we will ship it to your home at no cost to you for parts and labor, but you will haveto pay a minimumof $5.00 for shipping and handling
charges.
Your choice of any one of the above-describedservice options is your exclusive remedy under this warranty.
What this warranty does not cover: This warranty does not cover batteries (which are considered replaceableparts), installation,commercial use,defects
resulting from accidents,damage while in transit to our service locationor damage resultingfrom alterations, misuseor abuse, lack of proper
maintenance,unauthorizedrepair or modification of the product, affixingof any attachment not provided with the product,fire, flood, or acts of God, or
other failure to follow the Owner's Manual.
This warranty is the only one we will give on your Genie product, and it sets forth all our responsibilitiesregarding your Genie product.There are
no other express warranties.
State and province rights: This warranty givesyou specific legal rights,and you may also have other rights which vary from state to state and provinceto
province.
Manufacturedunderoneor moreof thefollowingU.S.patents:3,898,582/4,041,259/4,048,630/4,064,487/4,103,238/5,222,403
Other Patentsappliedfor
CORRESPONDENCE WITH FACTORY MUST INCLUDE DATE / MFG. NO.
(LOCATED UNDER LENS OF POWER HEAD)
Customer Service Or Visit Our Website
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