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Chapter 2: Getting started
PN 365-095-30000 x.2 SURFboard S33 cable modem user guide
Copyright 2016 ARRIS Enterprises, LLC. All rights reserved. 9
Additional items needed (not included)
The following items are not included in the box and must be purchased separately, if needed.
Coaxial (coax) cable - if one is not already connected to a cable wall outlet
RF splitter – for additional coaxial cable connections, such as a set-top box or Smart TV
Ethernet cable – for any wired connected device(s)
System requirements
High-speed internet access account
Web browser access – Internet Explorer, Google Chrome, Firefox, or Safari
Compatible operating systems:
• Windows® 10
• Windows 8
• Windows 7 Service Pack 1 (SP1)
Note: Although older versions of Microsoft Windows operating systems are no longer
specifically supported, they should still function with your S33.
• Macintosh® 10.4 or higher
• UNIX®
• Linux®
Contact information
For customer service, technical support, and additional ARRIS product information:
Visit the ARRIS Support website: www.arris.com/selfhelp
Call ARRIS Technical Support: 1-877-466-8646 (US toll-free)
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