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PN 365-095-35155 x.1 SURFboard S33 cable modem user guide
Copyright 2020 ARRIS Enterprises, LLC. All rights reserved. 20
Chapter 6
Monitoring your cable modem and connected
network
Note: You may notice that some of the S33 web manager configuration settings may be
blocked and cannot be modified. This may be due to some restrictions set up by your service
provider for security reasons and also to prevent unauthorized modifications to certain cable
modem configuration parameters. Contact your service provider to obtain special
authorization to change the cable modem frequencies or other configuration settings.
View the Downstream bonded channels
The S33 generates a running log of the time and events or activities that it detects during the
cable modem operation.
Note: This information may be useful to help diagnose and correct any problems that may
occur with your cable modem. You may want to provide this information if you have to
contact ARRIS Technical Support
or your service provider for assistance.
To open the Downstream bonded channels screen:
1. Open the S33 web manager (see Start the S33 web manager
for more information).
2. Click the Downstream bonded channels menu button or link on the S33 web manager
screen.
Figure 8: S33 downstream bonded channels screen
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