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Chapter 3: Product overview
PN 365-095-35155 x.1 SURFboard S33 cable modem user guide
Copyright 2020 ARRIS Enterprises, LLC. All rights reserved. 12
Cable modem label
The cable modem label is located on the bottom of your S33. It contains the cable modem
information that you may need when contacting your service provider or
ARRIS Technical
Support (page 10).
To receive internet service, contact your service provider for assistance. You may have to
provide the following information listed on the S33 label:
Cable modem model name (S33)
Cable modem Serial number (S/N)
Cable modem MAC address (HFC MAC ID)
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