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Troubleshooting en
21
Fault Cause and troubleshooting
Appliance is not heat-
ing, colon is flashing
in the display.
Demo mode is activated in the basic settings.
1.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
the fuse box.
2.
Deactivate demo mode in the basic settings in the next 3 minutes.
Microwave mode is
cancelled.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10seconds.
a If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page36
Food takes longer
than usual to heat up.
The microwave power setting is set too low.
▶
Set a higher microwave power setting.
You have placed a larger amount of food than normal in the appliance.
▶
Set a longer cooking time.
You need double the time when you have double the amount.
The food is colder than usual.
▶
Turn or stir the food from time to time during cooking.
Microwave not work-
ing.
Door is not fully closed.
▶
Check whether food remains or foreign material are trapped in the door.
has not been pressed.
▶
Press .
12:00 flashes in the
display and the
symbol lights up.
There has been a power cut.
▶
Reset the time.
→"Setting the time", Page10
The appliance is not
in operation. A cook-
ing time is shown in
the display.
has not been pressed.
▶
Press .
14.2 Information on display panel
Fault Cause and troubleshooting
The message ap-
pears on the display.
The thermal safety switch-off function has been activated.
▶
Call the after-sales service.
→"Customer Service", Page36
The message ap-
pears in the display.
The automatic safety cut-out function has been activated.
▶
Press any button.
The message ap-
pears on the display.
The oven is malfunctioning
▶
Call the after-sales service.
→"Customer Service", Page36
The message ap-
pears on the display.
The thermal safety switch-off function has been activated.
▶
Call the after-sales service.
→"Customer Service", Page36
The message ap-
pears in the display.
Moisture in the control panel.
▶
Allow the control panel to dry.
The message ap-
pears on the display.
Rapid heat-up has failed
▶
Call the after-sales service.
→"Customer Service", Page36
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