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TROUBLESHOOTING
LED Behavior Problem Solution
Power LED o No AC power
Check the breaker and, for models
SEV1600P1450 and SEV1600P650,
make sure the plug is fully inserted.
Have a licensed electrician connect
the charging station to AC power.
Charging Status LED
flashes red two (2)
times
Leakage
Re-power the unit by turning the circuit
breaker o and on again for model
SEV1600HW. For models SEV1600P1450
and SEV1600P650, unplug the charging
station and then plug it back in. If the
fault still exists, please consult a licensed
electrician for help or contact our
support service.
Charging Status LED
flashes red three (3)
times
Overvoltage
Unplug the charging gun and then
reinsert it into your vehicle’s charging
port. If the fault still exists, please
consult a licensed electrician to
check the AC supply.
Charging Status LED
flashes red four (4)
times
Undervoltage
Unplug the charging gun and then
reinsert it into your vehicle’s charging
port. If the fault still exists, please
consult a licensed electrician to
check the AC supply.
Charging Status LED
flashes red five (5)
times
Overcurrent
Unplug the charging gun and then
reinsert it into your vehicle’s charging
port.
Charging Status LED
flashes red six (6)
times
Over
temperature
Unplug the charging gun and then
reinsert it into your vehicle’s charging
port. If the fault still exists, unplug
the charging gun and allow the unit
to cool down before attempting to
charge again.
Charging Status LED
flashes red seven (7)
times
Ground fault
Unplug the charging gun and then
reinsert it into your vehicle’s charging
port. If the fault still exists, please
consult a licensed electrician to
check the ground connection.
Charging Status LED
flashes red eight (8)
times
Relay fault
Unplug the charging gun and then
reinsert it into your vehicle’s charging
port. If the fault still exists, contact
our support service.
Charging Status LED
flashes red nine (9)
times
Meter chip
fault
Unplug the charging gun and then
reinsert it into your vehicle’s charging
port. If the fault still exists, contact
our support service.
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