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44
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Dishwasher will
not start.
No power. Ensure the dishwasher is plugged in
and the power supply is turned on at
the wall.
The door is not properly
closed.
Close the door.
Start/Pause button has
not been pressed.
Press the Start/Pause button .
Water tap not turned on. Ensure water is connected and
turned on.
Blocked strainer in water
inlet hose.
Check the strainer and clean if
necessary—it is located where the
water inlet hose screws into the tap.
Keylock is activated. Cancel Keylock by pressing and
holding until the keylock indicator
goes out.
Lower spray
arm rotates with
difficulty.
Spray arm holes are
blocked by small items or
food particles.
Clean the spray arm. See ‘Care
and cleaning’ for instructions.
Cover of
detergent
dispenser cannot
be closed.
Detergent compartment
has been overfilled.
Remove detergent until the cover
can be closed.
Detergent dispenser is
clogged with remnants of
detergent.
Wipe dispenser out with a damp
cloth. Dry the dispenser before
adding detergent.
Remnants of
detergent stuck
inside dispenser.
Compartment was damp
when filled with detergent.
Wipe dispenser out with a damp
cloth. Dry the dispenser before
adding detergent.
Buttons beep and
do not respond.
Keylock is activated. Cancel Keylock by pressing and
holding
until the keylock indicator
goes out.
Water remains
inside dishwasher
after wash has
ended.
Drain hose is crimped,
bent, or blocked.
Check the drain hose and straighten
if needed.
Pump is jammed. Call your Fisher & Paykel Authorised
Service Centre or Customer Care.
Filter(s) blocked. Clean the filter(s). See ‘Care and
cleaning’ for instructions.
Foaming. Incorrect amount or type
of detergent used.
See section ‘Adding detergent’ or
consult the detergent manufacturer’s
instructions.
Too much egg in the wash
load.
Increase the amount of detergent.
Rinse aid dosage level too
high.
Decrease the rinse aid dosage.
Rinse aid spills not wiped
up.
Ensure that all rinse aid spills are
wiped up when they occur.
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