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EFORE YOU CALL FOR
l
FOR MOST CONCERNS t TRY
THESE FIRST:
• Check if oven controls have been prop-
er[y set.
• Checkto besure plugis securely inserted
into receptacle.
• Check or re-set circuit breaker. Check
or replace fuse.
• Check power supply.
PART OR ALL OF APPLIANCE DOES
NOT WORK.
• Check if surface and/or oven controls
have been properly set. Seepgs.5 & 7.
• Check if oven door is unlocked after self-
clean cycle. See pg. 15.
• Check ifoven is set for a delayed coo[<or
clean program. Seepgs.9 & 15.
• Check if Control Lock isactivated.Seepg.
13.
BAKING RESULTS ARE NOT AS
EXPECTED OR DIFFER FROM
PREVIOUS OVEN,
• Make sure the oven vent has not been
blocked. See pg. 15 for location.
• Check to make sure range is level.
• Temperatures often vary between a new
oven and an old one. As ovens age, the
oven temperature often "drifts" and may
become hotter or cooler. See pg. 13 for
instructions on adjusting the oven tem-
perature. NOTE: It is not recommended
to adjust the temperature if only one or
two recipes are in question.
• Checkthat oven temperature is decreased
by 25 ° F when convect baking.
• See "Cooking Made Simple" booklet
for more information on bakeware and
baking.
• Make sure oven is preheated when recipe
or directions recommend preheat.
• Check rack positions. See page [4.
FOOD IS NOT BROILING PRO-
PERLY OR SMOKES EXCESSIVELY.
• Check oven rack positions. Food may be
too dose to flame.
• Aluminum foil wasincorrectly used.Never
line the broiler insert with foil.
• Trim excessfatfrom meatbefore broiling.
• A soiled broiler panwas used.
OVEN WILL NOT SELF-CLEAN.
• Checkto make sure the cycleis not set for
a delayed start. Seepg. 15.
• Check if door is closed.
OVEN DID NOT CLEAN PROPERLY.
o
Q
Longer cleaning time may be needed.
Excessivespillovers, especiallysugaryand/
or acidic foods, were not removed prior
to the self-cleancycle.
OVEN DOOR WILL NOT UNLOCK
AFTER SELF-CLEAN CYCLE.
• Oven interior is still hot. Allow about one
hour for the oven to cool after the comple-
tion of a self-clean cycle. The door can be
opened when the LOC indicator word is
not displayed.
]_OISTURE COLLECTS ON OVEN
WINDOW OR STEAM COMES FROM
OVEN VENT.
• This is normal when cooking foods highin
moisture.
• Excessivemoisture was usedwhen clean-
ingthe window.
SURFACE BURNER FALLS TO
LIGHT.
• Check to be sure burner ports or ignition
ports are not clogged. See page 16.
• Checkto besure ignitor is dry and clicking.
Burner will not light if ignitor is damaged,
soiled or wet. If ignitor doesn't click, turn
control knob OFF.
SURFACE BURNER FLAME LIFTS
OFF PORTS.
• Check to be sure a pan is sitting on the
grate above.
• Contact an authorized Jenn-Air servicer.
19
THE FLAME IS UNEVEN.
• Burner ports may be clogged.
SURFACE BURNER FLAME IS
YELLOW IN COLOR.
• Contact an authorized Jenn-Air servicer.
• Some yellow tips on the flame are accept-
able when using LPgas.
THERE IS A STRONG ODOR OR
LIGHT SMOKE WHEN OVEN IS
TURNED ON,
• This is normal for a new range and will
disappear after a few uses. Initiating a
dean cycle will "burn off" the odors more
quickly.
• Turning on a ventilation fan will help
remove the smoke andlor odor.
• Excessive food soils on the oven bottom.
Use a self-clean cycle.
A FAN SOUND CAN BE HEARD
• This is the cooling fan and is normal. The
fanwill continue to run after useuntil the
oven COOLS.
_! 7pr PLUS A NUMBER AND THE
MESSAGE: _CALL AN AUTHO"
RIZED SERVICER OR 800-688-
1100."
• This is called a fault code. Ifa fault code
appears in the display and beeps sound,
press the Cancel pad. If the fault code
and beeps continue, disconnect power to
the appliance. Wait a few minutes, then
reconnect power. Iffault code and beeps
still continue, disconnect power to the
appliance and call an authorized servicer.
• If the oven is heavily soiled, excessive
flare-ups may result in a fault code during
a dean cycle. Press Cancel pad and allow
the oven to coo[ completely, wipe out
excess soil, then reset the dean cycle. If
the fault code and beeps still continue,
disconnect power to the appliance and
call an authorized servicer.
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