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Clear paper jams
Introduction
The following information includes instructions for clearing paper jams from the printer.
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Jam locations
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Frequent or recurring paper jams?
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Clear jams from the input tray
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Clear jams in the printer base
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Clear jams from the print cartridge area
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Clear jams from the output areas
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Clear jams in the document feeder (some models only)
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Clear jams in the rear duplexer
Jam locations
Jams can occur at the following locations in the product.
Location Error code
Input tray/printer base Er/04
Print cartridge area Er/05
Output tray Er/06
Document feeder Er/41
Rear duplexer Er/42
NOTE: Jams can occur in more than one location.
ENWW Clear paper jams 69
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