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44
Concern Potential Cause Common Solution
Automatic Ice Maker (Cont’d)
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than you
expect.
• The water filter may be
clogged with foreign
material.
• The water supply line is
kinked.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Heavy trac, opening
or closing of the doors
excessively.
• Freezer control is set
too warm (freezer ice
maker).
• Water pressure is
extremely low. Cut-o
and cut-on pressures
are too low (well
systems only).
• Reverse osmosis
system is in
regenerative phase.
• The freezer ice maker will produce
approximately 2.0 to 2.5 LBS
and the refrigerator ice maker
will produce 3.0 to 3.2 LBS every
24 hours depending on usage
conditions.
• If water dispenses slower than
normal, or if the filter is six months
old or older, it should be replaced.
• Ensure that the supply line does
not kink when the refrigerator is
pushed into place against the wall.
• Turn o household water line valve.
Remove valve. Clean valve. Replace
valve if necessary.
• Press Quick Freeze/Freeze
Boost to temporarily increase ice
production rate. (Freezer ice maker
only.)
• Set freezer control to colder setting
to improve performance of the ice
maker (freezer ice maker). Allow 24
hours for temperature to stabilize.
• Have someone turn up the cut-o
and cut-on pressure on the water
pump system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during
the regenerative phase.
Freezer ice
maker will
not stop
making
ice (select
models).
• Ice maker bail arm is
being held down by a
package in the freezer
that has fallen against
ice maker.
• Move any item or frozen ice cubes
that may block the bail arm from
being in the o or upward position.
See Automatic Ice Maker-Freezer
section in manual.
Ice cubes
are freezing
together.
• Ice cubes are not
being used frequently
enough or interruption
of power for prolonged
time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow
cubes break open in
the bin and leak their
water onto existing
ice, which causes it to
freeze together.
• Remove ice container and discard
ice. The ice maker will produce
fresh supply. Ice should be used
at least twice weekly to keep the
cubes separated.
• This generally occurs when the
ice maker does not get enough
water. This is usually the result of
a clogged water filter or restricted
water supply. Replace the water
filter and if the condition still
occurs check for a clogged Saddle
Valve, water valve not turned on
all the way or kinked water supply
line.
TROUBLESHOOTING
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