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page 11
Troubleshooting.
WARNING: Failure to disconnect power supply prior
to troubleshooting any wiring issues may result in
serious injury.
Problem: Fan fails to operate.
Solutions:
1. Check wall switch to fan.
2. Verify that reverse switch is set completely in
either direction.
3. Check to be sure fan is wired properly.
4. Verify battery was installed properly in remote
control transmitter.
5. Repeat instructions for remote control transmitter
in rst paragraph on page 10 (Section 11).
Problem: Light kit (optional) not lighting.
Solutions:
1. Check that bulbs are installed correctly.
2. Check wall switch to fan.
3. Check to be sure wires in canopy are wired
properly.
4. Verify that molex connections in light kit are
connected properly.
5. Verify battery was installed properly in remote
control transmitter.
6. Repeat instructions for remote control transmitter
in rst paragraph on page 10 (Section 11).
7. Replace defective bulbs.
Problem: Fan operates but light fails.
Solutions:
1. Check to be sure wires in canopy are wired
properly.
2.Verify that molex connections in light kit are
connected properly.
3. Replace defective bulbs.
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit provided in one of the
hardware packs. If no blade balancing kit is provided,
please call Customer Support, at 1-800-527-1292, to
request one.
2. Check to be sure set screw(s) on motor housing
yoke is (are) tightened securely.
3. Check to be sure set screw on hanging ball is
tightened securely.
Warranty.
Parts Replacement.
GGLI2101
For parts and information, please refer to
"Parts Inventory" on page 3.
Customer Support:
1-800-527-1292
LIFETIME LIMITED WARRANTY:
The manufacturer warrants this fan to the original
purchaser for indoor use under the following provisions:
1-YEAR WARRANTY: The manufacturer will replace or repair
any fan which has faulty performance due to a defect in
material or workmanship. Contact Customer Service at
1-800-527-1292 to arrange for return of fan. Return fan,
shipping prepaid, to the manufacturer who will repair the
fan or ship you a replacement fan. The manufacturer will
pay the return shipping cost.
5-YEAR WARRANTY: The manufacturer will repair or replace,
at no charge to the original purchaser, any fan motor that
fails to operate satisfactorily when failure results from
normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, and the
manufacturer will repair or ship purchaser a replacement
motor. The manufacturer will pay the return shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY: The manufacturer
will repair the fan, at no charge to the original purchaser for
labor only, if the fan motor fails to operate satisfactorily
when failure results from normal use. Parts used in the
repair will be billed to the purchaser at prevailing prices at
time of repair.
The purchaser shall be responsible for all costs incurred
in the removal, reinstallation and shipping of the product
for repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of nishes or other
parts due to time or exposure to salt air is specically
exempted under this warranty.
Neither the manufacturer or the distributor will assume
any liability resulting from improper installation or use of
this product. In no case shall the company be liable for any
consequential damages for breach of this, or any other
warranty expressed or implied whatsoever. This limitation
as to consequential damages shall not apply in states
where prohibited.