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49-2001056 Rev. 0 29
TROUBLESHOOTING TIPS
Problem Possible Cause What To Do
Food does not broil
properly
Oven controls improperly set. Make sure you select the appropriate broil mode.
Improper rack position being used. See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. Use a pan specifically designed for broiling.
Aluminum foil used on the broiling pan
and grid has not been fitted properly
and slit as recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage)
may be low.
Preheat the broil element for 10 minutes.
Oven temperature too
hot or too cold
Oven temperature needs adjustment. See the Special Features section.
Oven does not work or
appears not to work
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. See the Using the Oven section.
Oven is in Sabbath Mode. 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH6HHWKH
Special Features section.
“Crackling” or “popping”
sound
This is the sound of the metal heating
and cooling during both the cooking
and cleaning functions.
This is normal.
Why is my range making
a "clicking" noise when
using my oven?
Your range cycles the heating
elements by turning relays on and off
to maintain the oven temperature.
This is normal.
Clock and timer do not
work
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Oven controls improperly set. See the Oven Control section.
Oven door is crooked The door is out of position. Because the oven door is removable, it sometimes
gets out of position during installation. To straighten the
door, re-install the door. See the "Lift-Off Oven Door"
instructions in the "Care and Cleaning" section.
Oven light does not work Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean The temperature is too high to set a
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
The probe is plugged into the outlet in
the oven.
Remove the probe from the oven.
Oven will not steam
clean.
Display flashes HOT. Allow the oven to cool to room temperature and reset the
controls.
Oven controls improperly set. See the Using Steam Clean section.
Oven door is not closed. Make sure you close the door to start steam clean cycle.
Excessive smoking
during clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid the
room of smoke. Wait until the LOCKED light goes off.
Wipe up the excess soil and reset the clean cycle.
Troubleshooting Tips ... Before you call for service
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