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Only the front speakers work on multichannel
audio.
Noise/hum is heard.
The sound is distorted.
The playback device is set to output 2-channel audio (such as
PCM) only.
The unit is too close to another digital or radio frequency device.
The cable connecting the unit and playback device is defective.
A device connected to the unit's output jacks is not turned on.
The volume of the unit is too high.
To check it, use "Signal Info" in the "Option" menu (p.53). If necessary, change
the digital audio output setting on the playback device.
Move the unit further away from the device.
If there is no problem with the connection, replace with another cable.
Turn on all devices connected to the unit's output jacks.
Turn down the volume. If "ECO Mode" in the "Setup" menu is set to "On", set it to
"Off" (p.63).
Video
No video.
No video from the playback device (connected to
the unit with HDMI).
The menu of the unit is not displayed on the TV,
Another input source is selected on the unit.
Another input source is selected on the TV.
The video signal output from the unit is not supported by the TV.
The cable connecting the unit and TV (or playback device) is
defective.
The input video signal (resolution) is not supported by the unit.
Select an appropriate input source with the input selection keys.
Switch the TV input to display the video from the unit.
Check the video output setting of the playback device. For information about
video signals supported by the TV, refer to the instruction manuals for the TV.
The number of devices connected to the HDMI OUT jack is over
the limit.
If there is no problem with the connection, replace with another cable.
To check the information about the current video signal (resolution), use "Signal
Info" in the "Option" menu (p.53). For information about video signals supported
by the unit, see "HDMI signal compatibility" (p.76).
The TV does not support HDCP (High-bandwidth Digital Content
Refer to the instruction manuals for the TV and check the TV's specifications.
Protection).
Disconnect some of the HDMI devices.
The TV is not connected to the unit via HDMI.
Another input source is selected on the TV.
You can display the menu of the unit on the TV only when they are connected with
an HDMI cable. If necessary, use an HDMI cable to connect them (p.18 to 21).
Switch the TV input to display the video from the unit (HDMI OUT jack).
APPENDIX • Troubleshooting En 70
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