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Before you call for service
Please read the following pages before you call for service.
Your AquaSmart™ is capable of diagnosing its own problems and if it has a problem it will beep
and display a message telling you what is wrong.
You can correct many of your washer’s problems yourself, using the checklists on the following pages.
If your AquaSmart™ beeps for help
Your machine sounds a musical series of beeps every 5 seconds and displays a user warning
The musical series of beeps is the same sound that your washer makes when you turn it on at
the wall.
(no hot – I am not getting any hot water)
Check that the hot water supply has been turned on.
Your hot water supply may not be hot enough to maintain the selected water temperature.
Select a lower wash temperature.
Check that the inlet hose filter is not blocked.
Check that the inlet hoses are not kinked or squashed.
Check that the inlet hoses have been connected to the correct faucets.
The flow rate of the supply water may be too slow.
Check to see if the drain hose is too low or is pushed into the standpipe too far. This will cause
the water to siphon out of the machine (refer to page 9).
(no cold – I am not getting any cold water)
Check that the cold water supply has been turned on.
Your cold water temperature may exceed the recommended limits (refer to page 6).
Check that the inlet hose filter is not blocked.
Check that the inlet hoses are not kinked or squashed.
Check that the inlet hoses have been connected to the correct faucets.
The flow rate of the supply water may be too slow.
Check to see if the drain hose is too low or is pushed into the standpipe too far. This will cause
the water to siphon out of the machine (refer to page 9).
(I am not getting any water)
Check that the faucets have been turned on.
Check that the inlet hose filters are not blocked.
Check that the inlet hoses are not kinked or squashed.
Check to see if the drain hose is too low or is pushed into the standpipe too far. This will cause
the water to siphon out of the machine (refer to page 9).
The flow rate of the supply water may be too low.
45
US
CA
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