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33
en
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies to: The limited warranty provided by BSH Home Appliances
(“Thermador”) in this Statement of Limited Product Warranty applies only to the Thermador appliance sold
to you, the rst using purchaser, provided that the Product was purchased: (1) for your normal, household
(non-commercial) use, and has in fact at all times only been used for normal household purposes; (2) new
at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use; and (3)
within the United States or Canada, and has at all times remained within the country of original purchase�
The warranties stated herein apply only to the rst purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is
the best way for Thermador to notify you in the unlikely event of a safety notice or product recall�
How Long the Warranty Lasts: Thermador warrants that the Product is free from defects in materials
and workmanship for a period of three hundred sixty- ve days (365) days from the date of purchase. The
foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever� This Product is also warranted to be free from cosmetic defects in
material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chips, dents,
or other damage to the nish) of the Product, for a period of thirty (30) days from the date of purchase or
closing date for new construction� This cosmetic warranty excludes slight color variations due to inherent
differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location,
or other similar factors� This cosmetic warranty speci cally excludes any display, oor, “As Is”, or “B” stock
appliances�
Repair/Replace as Your Exclusive Remedy: During this warranty period, Thermador or one of its autho-
rized service providers will repair your Product without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured with a defect in materials or workmanship� If
reasonable attempts to repair the Product have been made without success, then Thermador will replace
your Product (upgraded models may be available to you, in Thermador’s sole discretion, for an additional
charge)� All removed parts and components shall become the property of Thermador at its sole option� All
replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and
this warranty shall not be extended with respect to such parts� Thermador’s sole liability and responsibility
hereunder is to repair manufacturer-defective Product only, using a Thermador-authorized service provider
during normal business hours� For safety and property damage concerns, Thermador highly recommends
that you do not attempt to repair the Product yourself, or use an un-authorized servicer; Thermador will
have no responsibility or liability for repairs or work performed by a non-authorized servicer� If you choose
to have someone other than an authorized service provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID� Authorized service providers are those persons or compa-
nies that have been specially trained on Thermador products, and who possess, in Thermador ’s opinion, a
superior reputation for customer service and technical ability (note that they are independent entities and are
not agents, partners, af liates or representatives of Thermador)� Notwithstanding the foregoing, Thermador
will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than
100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or
treacherous locale, surroundings, or environment; in any such event, if you request, Thermador would still
pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be
fully liable and responsible for any travel time or other special charges by the service company, assuming
they agree to make the service call�
Out of Warranty Product: Thermador is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, pro-rates, or Product replacement, once this warranty has expired�
Warranty
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