TCM24RS User Manual

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Problem Cause Solution

Too little milk froth, none at

all, or the milk system is not

taking in any milk�

Build-up of limescale in the

appliance�

Descale the appliance

according to the instructions,

see the section “Service

programs”�

Beverage outlet or one of the

3 connections are blocked�

Clean the beverage outlet

and the connections�

Milk not suitable for foaming� Do not use milk that has

already been boiled� Use

cold milk with a fat content of

at least 1�5%�

Beverage outlet or the milk

tubes are not correctly

assembled�

Moisten the individual parts

and put them together again�

The suction pipe is blocked� Clean the suction pipe�

The personally selected

volume is not reached�

Coffee dispensing slows to a

trickle or stops completely�

Coffee is ground too nely.

Preground coffee is too ne.

Adjust the grinding level

to a coarser setting� Use a

coarser ground coffee�

Heavy build-up of limescale

in the appliance�

Descale the appliance

according to the instructions,

see the section “Service

programs”�

The brewing unit is soiled� Clean brewing unit, see

chapter “Cleaning the

brewing unit”�

Hot water milky or tastes of

coffee�

Milk tube has not been

removed�

Remove the milk tube from

the milk container�

Milk or coffee residue in the

beverage outlet�

Clean the beverage outlet�

Coffee has no “crema”� Unsuitable type of coffee� Use a type of coffee with a

higher proportion of robusta

beans�

The beans are no longer

fresh�

Use fresh beans�

The grinding level is not

suitable for the beans�

Adjust the grinding unit to a

ner setting.

Coffee is too “acidic”� The grinding level is too

coarse� Preground coffee is

too coarse�

Adjust the grinding unit to

a ner setting. Use a ner

ground coffee�

Unsuitable type of coffee� Change the type of coffee�

Coffee is too “bitter”� Coffee is ground too nely.