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38
PARTS & FEATURES
Problem
Possible Causes
Solutions
Doors will not close
correctly or pop
open.
Food packages are blocking the door
open.
Rearrange food containers to clear the door and door
shelves
.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position
.
Push bins all the way in and put crisper cover, pans, shelves
and baskets into their correct positions. See the Using Your
Refrigerator section for more information
.
The doors were removed during
product installation and not properly
replaced
.
Remove and replace the doors according to the Removing
and Replacing Refrigerator Handles and Doors section.
Refrigerator is not leveled properly.
See Door Alignment in the Refrigeration Installation section
to level refrigerator.
Doors are difficult to
open.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on the
gaskets after cleaning
.
Door was recently closed.
When you open the door, warmer air enters the refrigerator.
As the warm air cools, it can create a vacuum. If the door
is hard to open, wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
Refrigerator wobbles
or seems unstable
.
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level.
It may be necessary to add shims under the leveling legs or
rollers to complete installation.
Lights do not work.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior lighting,
and service should be performed by a qualified technician
.
Refer to the Light Bulb Replacement section.
The interior of
the refrigerator is
covered with dust or
soot.
The refrigerator is located near a fire
source
, such as a fireplace, chimney
or candle.
Make sure that the refrigerator is not located near a fire
source
, such as a fireplace, chimney or candle.
The refrigerator
compartment has an
unpleasant odor.
1.
Food may be producing unpleasant
odor.
2.
The Air Filter may need to be
replaced.
1.
Remove odor producing food. Place box of baking soda in
refrigerator compartment to absorb odors
.
2.
To replace, see Air Filter information in WATER FILTER
section of this Use & Care Guide.
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