CFRR310WD#*#
User
Guide
Manual
Criterion®
Code: F86MW-01-V1
2
Important Safety Instructions
..............................
3-6
Parts and
Features ...................................................
7
Refrigerator
Installation
.....................................
8-16
Unpacking Your Refrigerator
.......................................
8
Prior to
Use
...................................................................
9
Installation
.....................................................................
9
Removing/Replacing Your Refrigerator
and Freezer Handles,
Doors and Drawers
.............................................
10-
15
Refrigerator Leveling & Door Adjustment
...............
16
Using Your
Refrigerator
......................................
17-
26
Setting the Controls
...................................................
17
Control Panel
..............................................................
18
Pantry Control Panel
.................................................
19
Dispenser Control Panel.
..........................................
19
lcemaker
.................................................................
20-
22
Food Storage Guide
..................................................
23
Storing Frozen Food
..................................................
23
Refrigerator Section
..............................................
24-
26
Connecting the Water Line ...................................
27
Water Filter .............................................................
28
Care and
Cleaning
..............................................
29-
30
Troubleshooting Guide .....................................
31-
38
Service
.....................................................
Back Cover
SAVE THESE INSTRUCTIONS
3
BASIC
SAFETY PRECAUTIONS
This guide contains many important safety messages. Always
read and obey
all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt
you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard signal word DANGER,
WARNING or CAUTION. These words mean:
You
will
be killed or seriously injured if you do not follow instructions.
You
can
be killed or seriously injured if you do not follow instructions.
Indicates an imminently hazardous situation which, if not avoided,
may
result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if the
instructions are not followed.
To reduce the risk of fire, electric shock, or personal
injury when using your product, basic safety precautions
should be followed, including the following.
Read all instructions before using this appliance.
• NEVER unplug your refrigerator by pulling on the power
cord. Always grip the plug firmly and pull it straight out from
the outlet.
• If the supply cord is damaged, it must be replaced by the
manufacturer or its service agent or a similarly qualified
person in order to avoid a hazard. Do not use a cord that
shows cracks or abrasion damage along its length or at
either the plug or connector end.
• Do not modify or extend the power cord length. It could
cause electric shock or fire.
• When moving your refrigerator away from the wall, be
careful not to roll over or damage the power cord
.
• DO NOT store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety
.
• DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator
. They could
damage the refrigerator and seriously injure themselves.
• Keep fingers out of pinch point areas; clearances between
the doors and cabinets are necessarily small. Be careful
closing doors when children are in the area.
• Unplug your refrigerator before cleaning or making any
repairs.
NOTE:
It is strongly recommended that any service be
performed by a qualified technician.
• Keep ventilation openings, in the appliance enclosure or in
the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer
• Do not damage the refrigerant circuit
• Do not use electrical appliances inside the food storage
compartments of the appliance unless they are of the type
recommended by the manufacturer
• Connect to potable water supply only.
SAVE THESE INSTRUCTIONS
4
• Before replacing a burned-out or broken light bulb, unplug
the refrigerator or turn off power at the circuit breaker or
fuse box in order to avoid contact with a live wire filament.
(A burned-out light bulb may break when being replaced
exposing the wire filament.)
NOTE:
Some models have LED interior lighting and
service should be performed by a qualified technician.
WARNING:
Setting either or both controls to the OFF
position does not remove power to the light circuit.
• When you are finished, reconnect the refrigerator to the
electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control
, depending on
the model) to the desired setting.
• This refrigerator must be properly installed in accordance
with the Attention Installer Instructions
.
• After your refrigerator is in operation, do not touch the cold
surfaces in the freezer compartment when hands are damp
or wet. Skin may adhere to the extremely cold surfaces.
• Do not plug several appliances into the same wall outlet.
- It can be a cause of overheating and/or fire. Use an
exclusive grounding receptacle for the refrigerator
.
• Never hold the power cord or plug with wet hands. - There
is a risk of electric shock
• Never use a damaged power cord or plug, or loose main
socket. - There is a risk of fire, electric shock or serious
injury.
• Be sure to ground. Check if your wall outlet is grounded
(earthed). - There is a risk of electric shock hazards.
• Do not install the refrigerator on a wet floor or in a place
with excessive humidity and moisture. - Electric insulation
gets weakened, resulting in a risk of electric shock
hazards.
• Never let the power cord touch or pass over heating
appliances. - Power cord can be damaged, resulting in a
risk of electric shock hazards.
• Make sure plug is fully inserted into socket to prevent the
risk of electrical shock
.
• Do Not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
• Never pour or spray water into the refrigerator (both interior
and exterior)
. - Electric insulation gets weakened, resulting
in a risk of electric shock hazards.
• Do not place containers with water or liquid on top of
refrigerator. - Water can spill into the refrigerator and can
cause electric shock hazards or damage.
• Do not move or remove compartment shelves/pockets
while foods and containers are on them. - Hard containers
(of glass
, metal etc.) can fall to hurt you and can break
glass shelf and interior parts
.
• Never repair, disassemble or alter the refrigerator on your
own. - There is a risk of personal injury or damage to the
refrigerator. It is recommended that any service be carried
out by a qualified person.
• If a gas leak is found near the refrigerator or in the kitchen,
ventilate it immediately without touching the power plug or
refrigerator.
• Do not store medicine, academic research samples which
require strict temperature control in the refrigerator.
• Never insert fingers or hands into the bottom of the
refrigerator, especially into the bottom back
. - You can be
hurt by sharp metal edges or can receive an electric shock.
• When you find the power cord damaged or cut, call the
service agent immediately.
• When you get rid of your old refrigerator, be sure to remove
the door packings first. - Children can be entrapped and
suffocated in an abandoned refrigerator.
• It is recommended to unplug the refrigerator when it is not
going to be used for a long period of time.
• Never touch foods and containers especially of metal with
wet hands in the freezer compartment. - You can be hurt
by chilblains or cold burns.
• Never eat any decayed or deteriorated food at all. - Foods
stored too long in the refrigerator can deteriorate and
become decayed.
• Never place bottles and containers of glass in the freezer
compartment. - Glass containers and bottles can break
and hurt you.
• When moving the refrigerator (horizontally or tilted), more
than 2 persons are required to hold it.(One to hold top back
handles
, the other to hold the bottom holder). If other parts
are held instead, it is very dangerous and likely to slip.
5
• Be sure to turn up the wheel first before moving the
refrigerator - Be sure to turn up the wheel first before
moving the refrigerator, Otherwise, the parts can collide
and break each other.
• DO NOT touch the automatic ice making mechanism while
the refrigerator is plugged in.
• DO NOT refreeze frozen foods which have thawed
completely
. The United States Department of Agriculture in
Home and Garden Bulletin No. 69 says:
...You may safely refreeze frozen foods that have thawed if
they still contain ice crystals or if they are still cold-below
39°F (4°C).
... Thawed ground meats, poultry or fish that have any off-odor
or off-color should not be refrozen and should not be eaten
.
Thawed ice cream should be discarded. If the odor or color of
any food is poor or questionable, dispose of it. The food may
be dangerous to eat.
Even partial thawing and refreezing reduces the eating quality
of foods, particularly fruits, vegetables and prepared foods.
The eating quality of red meats is affected less than that of
many other foods. Use refrozen foods as soon as possible to
save as much of their quality as you can.
SAVE THESE INSTRUCTIONS
Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. If you are getting rid of your old
refrigerator, please follow the instructions below to help prevent accidents (child entrapment and suffocation).
BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER:
• Take off the doors.
•
Leave the shelves in place so that
children may not easily climb inside.
A WARNING : The use of this appliance can expose you to chemicals known to the state of California to
cause cancer, birth defects, or other reproductive harm. For more information go to www.
P65Warnings.ca.gov
6
Your old refrigerator may have a cooling system that used CFCs
or HCFCs (chlorofluorocarbons or hydrochlorofluorocarbons).
CFCs and HCFCs are believed to harm stratospheric ozone if
released to the atmosphere. Other refrigerants may also cause
harm to the environment if released to the atmosphere
If you are throwing away your old refrigerator, make sure
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
the refrigerant is removed for proper disposal by a qualified
technician
. If you intentionally release
refrigerant, you may be subject to fines and imprisonment
under provisions of environmental legislation.
USE OF EXTENSION CORDS
Because of potential safety hazards under certain
conditions, the use of an extension cord is not
recommended.
However, if you still elect to use an extension
cord, it is absolutely necessary that it be a UL- listed (USA),
3-wire grounding type appliance extension cord having a
grounding type plug and outlet, and that the electrical rating of
the cord be 15 amperes (minimum) and 120 volts.
Use of an extension cord will increase the clearance needed
for the back of the refrigerator
.
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for 115
Volts, 60 Hz, AC only, and fused at 15 or 20 amperes. This
provides the best performance and also prevents overloading
house wiring circuits which could cause a fire hazard from
overheated wires. It is recommended that a separate circuit
serving only this appliance be provided.
Use a receptacle that cannot be turned off with a switch
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered, it is
your personal responsibility and obligation to have it replaced
with a properly grounded three-prong wall outlet.
3-prong
grounding type
wall receptacle
3-prong
grounding
plug ►
J
Ensur
ground exists
before use.
Electrical Shock Hazard
FOR PERSONAL SAFETY,
this appliance must be properly
grounded
. Have the wall outlet and the circuit checked by
a qualified electrician to make sure the outlet is properly
grounded.
7
17
❻
❽
❼
OPEN
CLOS
❸
❺
SLIM ICE MAKER
❾
❾
10
11
❹
12
12
❹
TEMPERATURE
CON
1
TR
O
3
L LE D
PANTRY DRAWER
16
14
15
❹
❷
❷
❶
18
1.
Covered Dairy Bin or Covered Storage Bin
for storing butter and cheese.
2.
Gallon door storage bin
for items of medium to large size.
3.
Multi storage bin or Covered Storage Bin
for storing butter and cheese.
4.
Narrow door storage bin
for small items.
5.
lcemaker/lce cube bin
for making and holding ice for through-the-door dispenser.
6.
Air filter
7.
Water filter
8.
Narrow Top Shelf
9.
Adjustable glass shelf
10.
Slide-in Shelf
11.
Wide Slide-out Shelf
12.
Humidity controlled crisper bin
for storage of fruits and vegetables
13.
Temperature controlled full width pantry drawer
for storage of meat and fresh vegetables
14.
Pull out freezer drawer
15.
Lower freezer basket for general freezer storage
16.
Freezer Ice Storage Bin
17.
Control and display panel
18.
Ice/Water
Dispenser
8
UNPACKING YOUR REFRIGERATOR
Remove tape and any temporary labels from your refrigerator
before using. Do not remove any warning- type labels, the
model and serial number label, or
the Tech Sheet that is located under the front of the refrigerator.
To remove any remaining tape or glue, rub the area briskly
with your thumb. Tape or glue residue can also be easily
removed by rubbing a small amount of liquid dish soap over
the adhesive with your fingers. Wipe with warm water and dry.
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual storage
needs
.
Remove all cantilevered refrigerator compartment shelves and
remove the protective shipping tape found on the attachment
hooks at back of shelves. For shelf removal instructions, see
Refrigerator Shelves in USING YOUR REFRIGERATOR
section of this Use & Care Guide.
Excessive Weight Hazard:
Use two or more people to move and install the refrigerator.
Failure to do so can result in back or other injury.
Excessive Weight Hazard:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to protect the floor. Always pull
the refrigerator straight out when moving it. Do not wiggle or
walk the refrigerator when trying to move it, as floor damage
could occur.
Explosion Hazard:
Keep flammable materials and vapors, such as gasoline,
away from the refrigerator. Failure to do so can result in fire,
explosion, or death
.
9
PRIOR TO USE
1.
Clean your refrigerator thoroughly and wipe off all dust that
accumulated during shipping.
2.
Install accessories such as ice cube bin, drawers, shelves,
etc., in their proper places. They are packed together to
prevent possible damage during shipment.
3.
Allow your refrigerator to run for at least two to three
hours before putting food in it. Check the flow of cold air
in the freezer compartment to ensure proper cooling. Your
refrigerator is now ready for use.
INSTALLATION
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for 115
Volts
, 60 Hz, AC only, and fused at 15 or 20 amperes. This
provides the best performance and also prevents overloading
house wiring circuits which could cause a fire hazard from
overheated wires. It is recommended that a separate circuit
serving only this appliance be provided.
INSTALLATION
(continued)
1.
To avoid noise and vibration, the unit must be leveled and
installed on a solidly constructed floor. If required, adjust
the leveling legs to compensate for unevenness of the
floor. The front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned easily by
tipping the cabinet slightly. Turn the leveling legs to the left
to raise the unit or to the right to lower it. (See Leveling and
door Alignment.)
NOTE:
Installing on carpeting, soft tile surfaces, a platform
or weakly supported structure is not recommended.
2.
Install this appliance in an area where the temperature is
between 55°F (13°C) and 110°F (43°C). If the temperature
around the appliance is too low or high, cooling ability may
be adversely affected.
3.
Select a place where a water supply can be easily
connected for the automatic icemaker.
NOTE:
The water pressure must be from 30 to 125 psi
or 207-862 kPa or 2.1-8.8 kgf/cm
2
.
If the refrigerator is
installed in an area with low water pressure below 30 psi,
you can install a booster pump to compensate for the low
pressure.
4.
For sufficient door opening clearance, allow at least 4
inches between the side of the refrigerator and an adjacent
wall or surface that extends fully to or past the front door of
the refrigerator
. For complete door opening, allow at least
14.8 inches between the side of refrigerator and a wall or
surface that extends to or past refrigerator front door.
5.
Too small of a distance from adjacent surfaces may result
in lowered freezing capability and increased electricity
consumption charges. Provide the following unobstructed
clearance for sufficient air flow around the refrigerator:
-At least 2 inches between refrigerator back and wall.
-At least 2 inches between refrigerator top and overhead
surface.
Shock Hazard:
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
10
NOTE:
Removing the doors is always recommended
when it is necessary to move the refrigerator through a
narrow opening
. If it is necessary to remove the handles,
follow the directions below.
HOW TO REMOVE REFRIGERATOR
DOOR HANDLE
NOTE:
Handle appearance may vary from the illustrations
on this page
.
Removing Refrigerator Handle
Use the provided 2.5 mm hex key to loosen the set
screw located on the inside top ends of the handle.
Then pull the handle up or down slightly
.
Remove the handle from the underlying handle
mounting bolts on the door.
HOW TO REPLACE REFRIGERATOR
DOOR HANDLE
NOTE:
Handle appearance may vary from the illustrations
on this page.
Replacing Refrigerator Handle
Hang the handle of one side on the mounting bolt and
push as shown. Use the 2.5 mm hex key to tighten the
set screw to secure the handle in place.
Mounting
bolt
11
NOTE:
Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow opening.
If it is necessary to remove the handles, follow the directions below.
HOW TO REMOVE FREEZER
DRAWER HANDLES
NOTE:
Handle appearance may vary from the illustrations
on this page
.
Use the provided 2.5 mm hex key to loosen the set
screw located on the inside ends of the handle. Then
pull the handle sideways.
Remove the handle from the underlying handle
mounting bolts on the door
.
HOW TO REPLACE FREEZER
DRAWER HANDLES
NOTE:
Handle appearance may vary from the illustrations
on this page.
Hang the handle of one side on the mounting bolt and
push as shown. Use the 2.5 mm hex key to tighten the
set screw to secure the handle in place.
A
WARNING
When assembling or disassembling the handles:
•
Grasp the handle firmly to ensure it will not drop or cause
injury.
•
Prevent the handle from swinging toward nearby people or
animals
.
•
Insert the handle footprints over the door mounting
fasteners and tighten the hex screws to fix the handle in
place.
•
Check for any gap between the door and handle after the
handle is fixed in place.
12
REMOVING AND REPLACING
REFRIGERATOR DOORS
To remove the left refrigerator door:
1.
Remove top hinge cover using a phillips screwdriver by
removing 5 screws.
2.
Remove the hinge grounding wire screw and pull the
two grounding wire connections away from the hinge
.
Disconnect the two wire harnesses and the water tube.
Push in the small first ring on the connection collar to
remove the tube
.
4.
Lift the door from the middle hinge pin and remove the
door. Place the door
, inside facing up, on a non-scratch
surface
.
NOTE
:
If necessary to be able to move the unit through
a narrow door or hallway
, remove the left and right door
middle hinges. Use a 10mm wrench to loosen and remove
the two bolts attaching the hinge to the cabinet.
To remove the right refrigerator door:
1.
Remove top hinge cover using a phillips screwdriver by
removing 5 screws.
2.
Using a 10 mm box end or socket wrench, turn top hinge
fastener counterclockwise to remove the top hinge plate.
Disconnect the wire harness.
CAUTION:
After the hinge is removed, the door can fall
down forward. Hold the door to prevent it from falling.
3.
Using a 10mm box end or socket wrench, turn top hinge
fastener counterclockwise to remove the top hinge plate.
CAUTION:
After the hinge is removed, the door can fall
down forward. Hold the door to prevent it from falling.
3.
Lift the door from the middle hinge pin and remove the
door. Place the door, inside facing up, on a non-scratch
surface
.
Risk of electric shock!
Before removing top hinge cover
•
Shut off the water supply to the appliance.
•
Unplug the appliance or switch off power from the
breaker or fuse panel.
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Reinstalling the Left Refrigerator Door
1.
Lower the door onto the middle hinge.
Reinstalling the Right Refrigerator Door
1.
Lower the door onto the middle hinge.
2.
Fit the top hinge over the mounting holes and align to
proper position before tightening.
Use a 10 mm box end or socket wrench to turn top hinge
fastener to secure the hinge.
3.
Screw top hinge cover into place with a screwdriver.
2.
Fit the top hinge over the mounting holes and align to
proper position before tightening. Use a 10 mm box end
or socket wrench to turn top hinge clockwise to secure the
hinge. Securely reconnect the wire harness.
3.
Screw top hinge cover into place with a screwdriver.
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14
HOW TO REMOVE THE FREEZER DRAWER
A
WARNING:
Use two or more people to remove and install
the freezer drawer. Failure to do so can result in personal
injury, product or property damage.
1.
Take out the ice bin first, and then take out the upper
freezer drawer by lifting it up.
2.
Remove lower freezer basket by pulling up and tilting
toward refrigerator until it can be removed from the freezer
drawer/door assembly.
3.
Push down on the rail locking tabs while pulling the freezer
drawer outwards to release the inner rail tracks from the
cabinet. With the aid of an assistant
, continue to pull the
drawer outwards until the inner and outer rail tracks are
fully extended and the drawer is completely removed from
the cabinet.
4.
Pull exterior freezer drawer to fully disengage the rail
assembly from the unit. Use 2 people for this task as the
door is heavy and awkward to handle.
A
CAUTION:
Do not hold the handle when removing or
le may come off and it
5.
Place the door on a non-scratch surface.
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could cause personal
inju
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replacing the drawer. The hand
..
15
HOW TO INSTALL THE FREEZER DRAWER
1.
Retract the inner rail track fully into the outer rail track
before installing freezer drawer. With the aid of an
assistant, align the rail ends with the rail guides located on
the sides of the cabinet.
Make sure that the gear teeth are engaged to the rail
guides the same amount on both sides.
2.
Fully push in and close freezer drawer to engage rails with
rail support locking tab
, applying a bit of pressure after the
door is closed to seat the tabs to the rail.
CAUTION:
Make sure the tabs are completely engaged
to the rail or the refrigerator drawer could be pulled out of
the refrigerator by the user. Fully open the freezer door to
check and see if the locking tabs are fully engaged. If they
are not engaged, gently push each freezer rail with a flat
head screwdriver towards the freezer compartment until
the locking tabs snap to the locked position.
3.
Replace the lower freezer drawer basket.
4.
Insert the upper freezer drawer above the lower basket.
5.
Open and close the freezer drawer several times to make
sure operation is smooth and seal is consistent all the way
around the freezer compartment.
CAUTION:
Do not hold the handle when removing or
replacing the drawer. The handle may come off and could
cause personal injury.
16
_J
REFRIGERATOR LEVELING
& DOOR ADJUSTMENT
The refrigerator must be level in order to maintain optimal
performance and desirable front appearance.
{If the floor beneath the refrigerator is uneven, the freezer and
refrigerator doors look unbalanced.)
Leveling Refrigerator
1.
Pull open the freezer compartment and remove the upper
drawer and lower drawer basket to gain access.
2.
Using the wrench provided, turn the leveling leg clockwise
to lower and counterclockwise to raise the front corners of
the refrigerator.
3.
Install the lower drawer basket and upper drawer, then
open and close the freezer compartment several times to
make sure operation is smooth and without hindrance
.
Adjusting a refrigerator door
If the height is uneven, use the wrench provided to turn the screw
nut on the middle hinge to adjust the refrigerator door.
1.
To raise a refrigerator door turn the screw
counterclockwise.
2.
To lower a refrigerator door turn the screw clockwise.
Adjusting the freezer drawer
If the freezer drawer is lower on one side than the other,
perform the steps listed below to raise that side
. To access
the adjustment components, first pull the drawer out to full
extension
. then remove the pullout drawer and the freezer
basket.
1.
Loosen the four screws on the rail bracket on the side
where adjustment is needed.
2.
Unscrew and remove Stopper from the lower position
(left picture) and screw Stopper into the upper position (right
picture). The stopper will serve as a fixed edge against
which to turn the Position Knob to adjust the height of the
rail bracket.
3.
Slightly pull the Position Knob forward and firmly rotate it to
a different position, then release the knob back into place
.
The knob surfaces push against the edge of the stopper
ring to vary the height of the rail bracket. The maximum
adjustment variance is approximately 1/8 inch.
Note:
If the Stopper does not jut out far enough to make
contact with the Position Knob, insert one or two flat
washers beneath the Stopper
4.
Retighten the four rail bracket screws.
5.
Reinsert the freezer basket and pullout drawer.
When inserting the basket, make sure that the tabs at the
front of the basket fit into the slots on the freezer drawer
rails.
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Push the FREEZER TEMP button and the temperature setting changes
in the sequence as shown below:
To
activate
freezer
QUICK
FREEZE,
press
and
hold
the
FREEZER TEMP button for 3 seconds. QUICK FREEZE LED will turn
on. Press the button again to cancel.
The QUICK FREEZE function is useful to help quickly freeze the
freezer compartment when needed. For example: If a
large quantity of warm food is placed inside the freezer,
or if loading the freezer with new groceries wich may
not be as cold as normal freezer temperatures.
QUICK FREEZE will automatically cancel (QUICK FREEZE LED
will turn off) after 50 hours.
Press the FRIDGE TEMP button and the temperatura setting
changes in the sequence as shown below:
To activate refrigerator QUICK CHILL, press and hold the
FRIDGE TEMP button for 3 seconds. QUICK CHILL LED will
turn on. Press the button again to cancel.
The QUICK CHILL function is useful to help quickly cool
the refrigerator compartment when needed. For example:
If a large quantity of warm food is placed inside the
refrigerator, or if loading the refrigerator with new
groceries wich may not be as cold as normal refrigerator
temperatures.
QUICK CHILL refrigerator function will automatically cancel
(QUICK CHILL LED will turn off) after 6 hours.
Push and hold CONTROL LOCK button for 3 seconds to
lock control panel. The lock icon will appear on the
dispenser panel on the left refrigerator door.
While pressing and holding the WATER FILTER and
DISPENSER DISPLAY buttons, press the FRIDGE TEMP
button 5 times. Continue to press and hold the WATER
FILTER and DISPENSER LIGHT buttons for 5 more
seconds to start Demo Mode sequence and disable
cooling functions.
While pressing and holding the WATER FILTER and
DISPENSER DISPLAY buttons, press the FRIDGE TEMP
button 5 times to stop Demo Mode sequence and enable
cooling functions.
Push and hold CONTROL LOCK button for 3 seconds to
unlock control panel. The Lock icon will disappear.
When the WATER FILTER CHANGE icon turns on, you need to change
the water filter.
After changing the water filter, press and hold the WATER FILTER
button for three seconds to turn the indicator light off. You need
to change the water filter approximately every six months
Press to turn the ICE MAKER on or off. (On is default setting.)
Press and hold the ICE MAKER button for 3 seconds to turn the
QUICK ICE on.
With
DISPENSER
DISPLAY
button
off
and
one
dispenser
icon
Selection button for freezer compartment temperature.
Press and hold the FREEZER TEMP button for 3 seconds
to turn the QUICK FREEZE mode on.
Selection button for FRIDGE TEMP compartment
temperature.
Press and hold the FRIDGE TEMP button for 3
seconds to turn the QUICK CHILL mode on.
alarm
will
always
be
functional.
Presing
the
DOOR ALARM
for
more
than
60
seconds,
the
DOOR ALARM
button
LED
Pressing the DOOR ALARM button or closing the door or
drawer
will
turn
the
tone
off.
Pressing
the
DOOR ALARM
Press and
hold
the
CONTROL LOCK button
for
3
seconds
to
When
the
AIR
FILTER
CHANGE
icon
turns
on,
you
need
to
change
After changing the air filter, press and hold AIR FILTER
You
need
to
change
the
air
filter
approximately
every
six
1.
Press and hold the CONTROL LOCK button for 3 seconds
2.
Press and hold FREEZER TEMP and FRIDGE TEMP
function,
press
and
hold
CONTROL
LOCK
for
3
seconds
to
Press the SELECT button and the Temperature setting changes
Press and hold the LOCK button for 3 seconds to turn the
The LOCK icon turns on
Press and hold the LOCK button for 3 seconds to turn the
See page 26 for additional Pantry use information.
Touch the WATER, CUBED ICE or CRUSHED ICE text according to
your needs.
See page 24 for additional Dispenser user information
icemaking is automatically set to on. To turn icemaking off or
on, see the instructions in shutting icemaking off
As long as icemaking is turned on in the control panel
To turn icemaker ON or OFF: Press the control panel ICE
MAKER button. ON or OFF illuminates in the control panel
display
If ice or water dispenses unexpectedly, turn off the water
supply and contact Customer Service (toll free)
at 1-877-393-7823
22
Dispenser lcemaker
How to use the Automatic lcemaker
The dispenser icemaker will produce 12 cubes per cycle.
• The dispenser icemaker will produce approximately
216 - 288 cubes (20 - 24 cycles a day) in a
24 hour period, depending on freezer compartment
temperature, room temperature, number of door opening
and other user conditions.
• It is normal for the icemaker to make banging sounds when
the ice cubes are falling into the ice storage bin
• To prevent bad odor smell, regularly clean the ice cube
storage bin.
• If the amount of ice in the storage bin is not sufficient, the
ice may not be dispensed.
Wait a day or so to make more ice.
• If the ice does not dispense easily, ensure the dispenser
outlet is not blocked
.
• Throw away the first few batches of ice to allow the water
line to clear
.
Be sure nothing interferes with the level of the optical
sensor space at the dispenser icemaker base.
lcemaking will stop when the dispenser ice bin fills to the
level of the optical sensor, or when the freezer ice bin fills and
pushes the shutoff arm all the way up
.
Clear the bin of excessive ice. If you remove bin for clearing,
return bin correctly into place. lcemaking will resume after the
ice bin is cleared to below the optical sensor in the dispenser
icemaker, or cleared to allow
the shutoff arm to lower in the freezer icemaker.
It is normal for several ice cubes to be joined together.
If ice is not used frequently
, old ice cubes will become
shrunken
, cloudy and taste stale. If you won't use ice
frequently
, shut icemaking off.
To shut icemaker off, press the Ice Maker pad on the
refrigerator main control panel so that OFF illuminates in the
panel display.
23
FOOD STORAGE GUIDE STORING FROZEN FOOD
Wrap or store food in the refrigerator in airtight and moisture-
proof material unless otherwise noted. This prevents food
odor and taste transfer throughout the refrigerator. For dated
products, check date code to ensure freshness.
Items
How to
NOTE:
Check a freezer guide or a reliable cookbook for
further information about preparing food for freezing or food
storage times.
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
Butter or
margarine
Cheese
Milk
Eggs
Fruit
Leafy
vegetables
Vegetables
with skins
(carrots,
peppers)
Fish
Leftovers
►
Keep opened butter in a covered
dish or closed compartment. When
storing an extra supply, wrap in
freezer packaging and freeze.
►
Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
►
Wipe milk cartons. For best storage,
place milk on interior shelf, not on
door shelf.
►
Store in original carton on interior
shelf, not on door shelf.
►
Do not wash or hull the fruit until it is
ready to be used. Sort and keep fruit
in its original container, in a crisper,
or store in a completely closed
paper bag on a refrigerator shelf.
►
Remove store wrapping and trim
or tear off bruised and discolored
areas. Wash in cold water and
drain
. Place in plastic bag or plastic
container and store in crisper
.
►
Place in plastic bags or plastic
container and store in crisper.
►
Store fresh fish and shellfish in
the freezer section if they are not
being consumed the same day of
purchase. It is recommended to
consume fresh fish and shellfish the
same day purchased.
►
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
than will freeze within 24 hours (no more than 2 to 3
lbs. of food per cubic foot of freezer space). Leave
enough space in the freezer for air to circulate around
packages
. Be careful to leave enough room at the
front so the door can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals
.
NOTE:
Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze
. Cooling hot
foods before freezing saves energy
.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package
, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food
.
Packaging recommendations:
• Rigid plastic containers with tight-fitting lids
• Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps
• Specified freezer-grade self-sealing plastic bags
Follow package or container instructions for proper
freezing methods.
Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
A
CAUTION:
Do not keep beverage cans or plastic food
containers in the freezer compartment. They may break or
burst if they freeze.
24
REFRIGERATOR SECTION
WATER OR ICE DISPENSER
To dispense water or ice, press the Water, Cube Ice or
Crushed Ice icon on the Dispenser Control panel. Push on
the dispenser lever with the side of your glass
. To avoid spills
when dispensing water, make sure to place the brim of the
glass close beneath the water spout, which is located to the
back of the dispenser.
NOTE:
The dispenser is equipped with a light that turns on
when the dispenser lever is pressed, and the Dispenser Light
Icon is turned on.
Foldaway door bar (mullion bar)
-
When closing the left refrigerator door, the mullion bar folds
behind the right refrigerator door, forming a seal between
the refrigerator doors
.
-
When opening the left refrigerator door, the mullion bar
folds back to the left door automatically
.
►
Water Sprout
►
Water &
Ice Dispenser
Opening: Mullion bar folds
back
Closing: Mullion bar folds to
right
Switch
Inner Control Panel
(Top of cabinet)
- The mullion bar may become damaged upon closing if it
has been extended to the right while the door left door is
open.
A
CAUTION:
Before closing the left refrigerator door, make
sure the mullion bar is folded back to the left door position
NOTE:
Some ice may drop outside of cup during Ice
dispensing.
Slowly remove glass from dispenser Lever before full to help
prevent ice spillage.
A few uncrushed ice cubes may mix in with Crushed Ice when
you dispense Crushed Ice
.
A
WARNING:
Do not put your fingers up the ice chute
opening. Doing so can result in severe injury
.
A
CAUTION:
Do not dispense ice into fine china or crystal
glasses
. China or crystal can break.
or product damage may result.
DISPENSER
DISPLAY
-
Slide the Humidity Control toward “Vegetables” to keep moist air in
crisper for best storage of fresh, leafy vegetables.
- Slide the Humidity Control toward “Fruits” to release moist air
from crisper for best storage of fruit.
FRUITS
Press SELECT button to choose between MEAT, PRODUCE or DELI.
the LOCK button for 3 seconds. To unlock,
27
BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator
warranty
. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house plumbing
can cause damage to refrigerator parts and can lead to water
leakage or flooding. Call a qualified plumber to correct water
hamme
A
CAUTION:
To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply.
IMPORTANT: If you use your refrigerator before connecting
the water line, make sure the icemaker is turned OFF at the
control panel.
A
CAUTION:
Do not install the icemaker tubing in areas
where temperatures fall below freezing
.
WATER PRESSURE
The water pressure must be from 30 to 125 psi or 207-862
kPa or 2.1-8.8 kgf/cm
2
•
If the refrigerator is installed in an
area with low water pressure "below 30 psi", you can install a
booster pump to compensate for the low pressure
.
WATER SUPPLY KIT
Connecting the water line to the refrigerator.
(Parts not supplied are available at most hardware
departments or stores.)
1.
Connect water line to the compression fitting.
-
If you are using copper tubing (not supplied), slip the
compression nut (not supplied) and ferrule (not supplied)
on copper tubing.
-
If you are using plastic tubing (not supplied), insert the
molded ending of the plastic tubing into the compression
fitting.
2.
Tighten the compression nut onto the compression fitting.
3. Turn the water on and check for any leakage.
To reduce the risk associated with ingestion of
contaminants: Do not use with water that is microbiologically
unsafe or of unknown quality without adequate disinfection
before and after the system. Systems certified for cyst
reduction may be used on disinfected water that may
contain filterable cysts
. EPA Establishment Number
10350-MN-005
A replacement filter can be purchased by contacting
your local dealer.
29
1.
Water Dispenser
•
Clean the water collecting tray with a sponge or
absorbent cloth
.
2.
Ice Storage Bin
•
Removing: Pull out and remove the ice cube bin. Make
sure the refrigerator door is open completely before
pulling out the ice cube bin
.
•
Replacing: Push the ice cube bin all the way back onto
the supports until it locks into position. If the bin cannot
be pushed all the way back, rotate the ice auger a
quarter turn and insert again. Make sure the refrigerator
door is open completely before replacing the ice cube
bin
.
4. Refrigerator Shelves
To remove a shelf: Lift up
on front of shelf with one
hand and with other hand
push up on back of shelf to
release attachment hooks
from attachment slots. Pull
the shelf out.
To reinstall a shelf: With
front of shelf angled slightly
up, engage hooks on back
of shelf into attachment
slots, and then lower front
of shelf into place.
3.
Freezer & Refrigerator Bins
•
Hold both ends and pull up.
A
CAUTION:
Make sure that shelves are level from one
side to the other. Failure to do so may result in the shelf falling
or spilling food.
WATER
FILTER
OPEN CLOSE
DAIRY BIN
SLIM ICE MAKER
TEMPERATURE CONTROLLED PANTRY DRAWER
30
LIGHT BULB REPLACEMENT
WHEN YOU MOVE
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1.
Remove all food from the refrigerator and pack all frozen
food in dry ice.
2.
Unplug the refrigerator.
3.
Clean, wipe and dry thoroughly.
4.
Take out all removable parts, wrap them well and tape
them together so they do not shift and rattle during the
NOTE:
The refrigerator and freezer compartment lights have
LED interior lighting, and service should be performed by a
qualified technician.
POWER INTERRUPTIONS
1.
If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
2.
If the power will be out for more than 24 hours, remove all
frozen food and store it in a frozen food locker.
move. Refer to the
Using your Refrigerator
section for
removing instructions.
5.
Tape the doors shut and tape the power cord to the
refrigerator cabinet.
When you get to your new home, put everything back and
refer to the
Refrigerator Installation
section for preparation
instructions.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away,
follow these steps to prepare your refrigerator before
you leave
.
1.
Use up any perishables and freeze other items.
2.
Turn off the icemaker and empty the ice bin.
If you choose to turn the refrigerator off before you leave,
follow these steps.
1.
Remove all food from the refrigerator.
2.
Clean the refrigerator, wipe it and dry well.
3.
Tape rubber or wood blocks to the tops of both doors to
prop them open far enough for air to get in. This stops
odor and mold from building up.
Electrical Shock Hazard
Before replacing a Compartment Lamp, either unplug
the refrigerator or turn off power at the circuit breaker
or fuse box.
31
COOLING
Problem
Possible
Causes
Solutions
Refrigerator and
Freezer section are
not cooling.
Power cord unplugged.
Plug into a known properly grounded 3-prong outlet.
Refrigerator is set to demo mode.
Demo Mode allows the lights and control display to work
normally while disabling cooling to save energy while on the
showroom floor. Refer to the Setting the Controls section for
instructions on how to disable Demo Mode
.
Refrigerator is in the defrost cycle.
During the defrost cycle, the temperature of each
compartment may raise slightly
. Wait 30 minutes and confirm
the proper temperature has been restored once the defrost
cycle has completed
.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to reach the
desired temperature.
Refrigerator was recently relocated.
If the refrigerator was stored for a long period of time or
moved on its side, it is necessary for the refrigerator to stand
upright for 24 hours before connecting it to power.
Cooling System runs
too much.
Refrigerator is replacing an older
model.
Modern refrigerators require more operating time but use
less energy due to more efficient technology
.
Refrigerator was recently plugged in
or power restored
.
The refrigerator will take up to 24 hours to cool
completely
.
Door opened often or a large amount
of food/ hot food was added
.
Adding food and opening the door warms the refrigerator,
requiring the compressor to run longer in order to cool the
refrigerator back down
. In order to conserve energy, try to get
everything you need out of the refrigerator at once, keep food
organized so it is easy to find, and close the door as soon as
the food is removed. (Refer to the Food Storage Guide.)
Doors are not closed completely.
Firmly push the doors shut. If they will not shut all the way,
see the Doors will not close completely or pop open section
in Parts & Features Troubleshooting
.
Refrigerator is installed in a hot
location
.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F) expect your compressor
to run about 40% to 80% of the time.
Under warmer conditions, expect it to run even more often.
The refrigerator should not be operated above 110°F
.
Condenser/ back cover is clogged.
Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
32
COOLING
Problem
Possible Causes
Solutions
Refrigerator or
Freezer section is too
warm.
Refrigerator was recently installed.
It may take up to 24 hours for each compartment to reach the
desired temperature
.
Doors are opened often or for long
periods of time
.
When the doors are opened often or for long periods of time,
warm, humid air enters the compartment. This raises the
temperature and moisture level within the compartment. To
lessen the effect, reduce the frequency and duration of door
openings.
Unit is installed in a hot location.
The refrigerator should not be operated in temperatures
above 110F.
A large amount of food or hot food
was added to either
compartment.
Adding food warms the compartment requiring the cooling
system to run
. Allowing hot food to cool to room temperature
before putting it in the refrigerator will reduce this effect.
Doors not closed correctly.
See the Doors will not close correctly or pop open section in
Parts & Features Troubleshooting
Temperature control is not set
correctly.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to stabilize
.
Refer to the Setting the Controls section for more information.
Defrost cycle has recently completed.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may form
on the back wall. Wait 30 minutes and confirm the proper
temperature has been restored once the defrost cycle has
completed.
Interior moisture
buildup.
Doors are opened often or for long
periods of time.
When the doors are opened often or for long periods of time,
warm, humid air enters the compartment.
This raises the temperature and moisture level within the
compartment. To lessen the effect
, reduce the frequency and
duration of door openings
.
Doors not closed correctly.
See the Doors will not close correctly section in the
Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level of
humidity in the home will help to control the amount of
moisture that can enter the compartments
.
Defrost cycle recently completed.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may form
on the back wall. Wait 30 minutes and confirm that the proper
temperature has been restored once the defrost cycle has
completed.
Food is not packaged correctly.
Food stored uncovered or unwrapped, and damp containers
can lead to moisture accumulation within each compartment.
Wipe all containers dry and store food in sealed packaging to
prevent condensation and frost.
33
COOLING/ICE & WATER
Problem
Possible Causes
Solutions
Food is freezing
in the refrigerator
compartment.
Food with high water content was
placed near an air vent.
Rearrange items with high water content away from air vents.
Refrigerator temperature control is set
incorrectly
.
If the temperature is too cold, adjust the control one increment
at a time and wait for the temperature to stabilize. Refer to
the Setting the Controls section for more information
.
Refrigerator is installed in a cold
location.
When the refrigerator is operated in temperature below
41°F (5°C), food can freeze in the refrigerator compartment.
The refrigerator should not be operated in temperature below
55
°F (13°C).
Frost or ice crystals
form on frozen food
(outside of package)
.
Door is opened frequently or for long
periods of time
.
When the doors are opened often or for long periods of
time, warm, humid air enters the compartment. This raises
the temperature and moisture level within the compartment.
Increased moisture will lead to frost and condensation
. To
lessen the effect, reduce the frequency and duration of door
openings.
Door is not closing properly.
Refer to the Doors will not close correctly or pop open section
in the Troubleshooting section.
Refrigerator or
Freezer section is too
cold.
Incorrect temperature control settings.
If the temperature is too cold, adjust the control one increment
at a time and wait for the temperature to stabilize
. Refer to
the Setting the Controls sect
;ion for more information.
Frost or ice crystals
on frozen food
(inside of sealed
package)
.
Condensation from food with a high
water content has frozen inside of the
food package
.
This is normal for food items with a high water content.
Food has been left in the freezer for a
long period of time.
Do not store food items with high water content in the freezer
for a long period of time.
lcemaker is not
making enough ice.
Demand exceeds ice storage capacity.
The dispenser icemaker will produce approximately 216-288
cubes in a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply with adequate
pressure and turn the water shutoff valve fully open
.
If the problem persists, it may be necessary to contact a
plumber.
Water filter has been exhausted.
It is recommended that you replace the water filter:
Approximately every six months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Low house water supply pressure.
NOTE:
The water pressure must be from 30 to 125 psi or
207-862 kPa or 2.1-8
.8 kgf/cm
2
•
If the refrigerator is installed
in an area with low water pressure below 30 psi, you can
install a booster pump to compensate for the low pressure.
If the problem persists, it may be necessary to contact a
plumber or install a booster pump to compensate for the low
pressure
.
Reverse Osmosis filtration system is
used.
Reverse osmosis filtration systems can reduce the water
pressure below the minimum amount and result in
icemaker issues. (Refer to Water Pressure section.)
34
ICE
&
WATER
Problem
Possible Causes
Solutions
lcemaker is not
making enough ice
(continued)
.
Tubing connecting refrigerator to house
supply valve is kinked.
The tubing can kink when the refrigerator is moved during
installation or cleaning resulting in reduced water flow.
Straighten or repair the water supply line and arrange it to
prevent future kinks.
Doors are opened often or for long
periods of time.
If the doors of the unit are opened often, ambient air will
warm the refrigerator which will prevent the unit from
maintaining the set temperature. Lowering the refrigerator
temperature can help, as well as not opening the doors as
frequently.
Doors are not closed completely.
If the doors are not properly closed, ice production will be
affected. See the Doors will not close completely or pop
open section in Parts & Features Troubleshooting for more
information.
The temperature setting for the
freezer is too warm.
The recommended temperature for the freezer compartment
for normal ice production is 0°F. If the freezer temperature is
warmer, ice production will be affected.
Dispensing water
slowly
.
Water filter has been exhausted.
It is recommended that you replace the water filter:
Approximately every six months.
•
When the water filter indicator turns on.
•
When the water dispenser output decreases.
•
When the ice cubes are smaller than normal.
Low house water supply pressure.
NOTE:
The water pressure must be from 30 to 125 psi or
207-862 kPa or 2.1-8.8 kgf/cm
2
•
If the refrigerator is installed
in an area with low water pressure below 30 psi, you can
install a booster pump to compensate for the low pressure.
If the problem persists, it may be necessary to contact a
plumber or install a booster pump to compensate for the low
pressure.
Not dispensing ice.
Doors are not closed completely.
Ice will not dispense if any of the refrigerator doors are left
open.
Infrequent use of the dispenser.
Infrequent use of the ice dispenser will cause the cubes
to stick together over time, which will prevent them from
properly dispensing
. Check the ice bin for ice cubes
clumping/sticking together. If they are, break up the ice cubes
to allow for proper operation.
The delivery chute is clogged with
frost or ice fragments.
Eliminate the frost or ice fragments by removing the ice bin
and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or ice
fragment buildup.
The dispenser display is locked.
Press and hold the Lock button for three seconds to unlock
the control panel and dispenser.
Ice bin is empty.
It may take up to 24 hours for each compartment to reach the
desired temperature and for the icemaker to begin making
ice. Make sure that the shutoff (arm/sensor) is not obstructed.
Once the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before additional ice
is available, and approximately 24 hours to completely refill
the bin.
35
ICE
&
WATER
Problem
Possible Causes
Solutions
lcemaker is not
making ice
.
Refrigerator was recently installed or
icemaker recently connected.
It may take up to 24 hours for each compartment to reach the
desired temperature and for the icemaker to begin making
ice
.
lcemaker not turned on.
Locate the icemaker on/of button and confirm that it is turned
ON.
The refrigerator is not connected to
a water supply or the supply shutoff
valve is not turned on
.
Connect refrigerator to the water supply and turn the water
shutoff valve fully open.
lcemaker shutoff
1.
Dispenser icemaker optical sensor is
blocked by ice
.
2.
Freezer icemaker shutoff arm is
pushed all the way up by ice.
1.
Remove enough ice from bin so that the optical sensing
space is not blocked.
2.
Remove enough ice from bin to allow shutoff arm to lower
from shutoff position
.
Not dispensing water.
New installation or water line recently
connected.
Dispense 2.5 gallons of water (flush for approximately
5 minutes) to remove trapped air and contaminates from
the system
. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for
cycles of 30 seconds ON and 60 seconds OFF
.
The dispenser panel is locked.
Press and hold the Lock button for three seconds to unlock
the control panel and dispenser
.
The dispenser is not set for water
dispensing.
On the control panel press the Water button.
Refrigerator or freezer doors are not
closed properly
.
Water will not dispense if any of the refrigerator doors are left
open
.
Water filter has been recently
removed or replaced
.
After the water filter is replaced, dispense 2.5 gallons of
water (flush for approximately 5 minutes) to remove trapped
air and contaminates from the system. Do not dispense the
entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to
house supply valve is kinked
.
The tubing can kink when the refrigerator is moved during
installation or cleaning resulting in reduced water flow
.
Straighten or repair the water supply line and arrange it to
prevent future kinks
.
The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.
Connect refrigerator to the water supply and turn the water
shutoff valve fully open.
If the problem persists, it may be necessary to contact a
plumber
.
36
ICE
&
WATER
Problem
Possible
Causes
Solutions
Ice has bad taste or
odor.
Water supply contains minerals such
as sulfur.
A water filter may need to be installed to eliminate taste and
odor problems.
NOTE: In some cases, a filter may not help. It may not be
possible to remove all minerals / odor/ taste in all water
supplies.
lcemaker was recently installed.
Discard the first few batches of ice to avoid discolored or bad
tasting ice
.
Ice has been stored for too long.
Ice that has been stored for too long will shrink, become
cloudy, and may develop a stale taste. Throw away old ice
and make a new supply.
The food has not been stored
properly in either compartment.
I
Rewrap the food. Odors may migrate to the ice if food is not
wrapped properly.
The interior of the refrigerator needs
See the Care and Cleaning section for more information.
I
to be cleaned.
The ice storage bin needs to be
Empty and wash the bin (discard old cubes). Make sure that
I
cleaned.
I
the bin is completely dry before reinstalling it.
Dispensing warm
water.
Refrigerator was recently installed.
Allow 24 hours after installation for the water storage tank to
cool completely.
The water dispenser has been used
recently and the storage tank was
exhausted
.
Depending on your specific model, the water storage
capacity will range from approximately 20 to 30 oz.
Dispenser has not been used for
several hours
.
If the dispenser has not been used for several hours, the first
glass dispensed may be warm
. Discard the first 10 oz.
Refrigerator is connected to the hot
water supply
.
Make sure that the refrigerator is connected to a cold water
pipe
.
A
WARNING: Connecting the refrigerator to a hot water line
may damage the icemaker
.
Water has bad taste
or odor
.
Water supply contains minerals such
as sulfur.
A water filter may need to be installed to eliminate taste and
odor problems.
Water filter has been exhausted.
It is recommended that you replace the water filter:
Approximately every 6 months.
•
When the water filter indicator turns on.
•
When the water dispenser output decreases.
•
When the ice cubes are smaller than normal.
Refrigerator was recently installed.
Dispense 2.5 gallons of water (flush for approximately
5 minutes) to remove trapped air and contaminates from
the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for
cycles of 30 seconds ON and 60 seconds OFF.
37
NOISE
Problem
Possible Causes
Solutions
Clicking
The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
off.
Normal Operation
Rattling
Rattling noises may come from the
flow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator
.
Normal Operation
Refrigerator is not resting solidly on
the floor
.
Floor is weak or uneven or leveling legs need to be adjusted.
See the Door Alignment section.
Refrigerator with linear compressor
was jarred while running.
Normal Operation
Whooshing
Evaporator fan motor is circulating
air through the refrigerator and
freezer compartments.
Normal Operation
Air is being forced over the condenser
by the condenser fan.
Normal Operation
Gurgling
Refrigerant flowing through the
cooling system.
Normal Operation
Popping
Contraction and expansion of the
inside walls due to changes in
temperature.
Normal Operation
Sizzling
Water dripping on the defrost heater
during a defrost cycle
.
Normal Operation
Vibrating
If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
To eliminate the noise, make sure that the sides and back
cannot vibrate against any wall or cabinet.
Dripping
Water running into the drain pan
during the defrost cycle
.
Normal Operation
Pulsating or High-
Pitched Sound
Your refrigerator is designed to run
more efficiently to keep your food
items at the desired temperature
. The
high efficiency compressor may cause
your new refrigerator to run longer
than your old one, but it is still more
energy efficient than previous models.
While the refrigerator is running, it is
normal to hear a pulsating or highpitched
sound
.
Normal Operation
38
PARTS & FEATURES
Problem
Possible Causes
Solutions
Doors will not close
correctly or pop
open.
Food packages are blocking the door
open.
Rearrange food containers to clear the door and door
shelves
.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position
.
Push bins all the way in and put crisper cover, pans, shelves
and baskets into their correct positions. See the Using Your
Refrigerator section for more information
.
The doors were removed during
product installation and not properly
replaced
.
Remove and replace the doors according to the Removing
and Replacing Refrigerator Handles and Doors section.
Refrigerator is not leveled properly.
See Door Alignment in the Refrigeration Installation section
to level refrigerator.
Doors are difficult to
open.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on the
gaskets after cleaning
.
Door was recently closed.
When you open the door, warmer air enters the refrigerator.
As the warm air cools, it can create a vacuum. If the door
is hard to open, wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
Refrigerator wobbles
or seems unstable
.
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level.
It may be necessary to add shims under the leveling legs or
rollers to complete installation.
Lights do not work.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior lighting,
and service should be performed by a qualified technician
.
Refer to the Light Bulb Replacement section.
The interior of
the refrigerator is
covered with dust or
soot.
The refrigerator is located near a fire
source
, such as a fireplace, chimney
or candle.
Make sure that the refrigerator is not located near a fire
source
, such as a fireplace, chimney or candle.
The refrigerator
compartment has an
unpleasant odor.
1.
Food may be producing unpleasant
odor.
2.
The Air Filter may need to be
replaced.
1.
Remove odor producing food. Place box of baking soda in
refrigerator compartment to absorb odors
.
2.
To replace, see Air Filter information in WATER FILTER
section of this Use & Care Guide.
39
CRITERION
WARRANTY
**
Keep this book for safe keeping. You must provide a proof of purchase or proof of installation for warranty service.
**
Dealer name
-------------
Address
Phone number
-------------
Model number
-------------
Serial number
-------------
Purchase date
-------------
1YEAR WARRANTY ON PARTS AND LABOR.
For one year from the date printed on the proof of
purchase, when the appliance is installed, operated, and maintained according to instructions attached
to or furnished with the appliance, Criterion warrants to replace or repair parts to correct defects in
materials or workmanship that existed when the appliance was purchased. In-home service will be
provided during the warranty labor period subject to availability within the United States. In-home
service is not available in all areas. To receive in-home service, the product must be unobstructed and
accessible to service personnel. If during in-home service repair cannot be completed, it may be
necessary to remove, repair and/ or return the product. If in-home service is unavailable, Criterion may
elect, at our option, to provide for transportation of our choice to and from a Criterion authorized
service center. Otherwise, transportation to and from the Criterion authorized service center is the
responsibility of the purchaser. Under the diagnosis of a Criterion authorized technician, if the appliance
is deemed unrepairable and needs a replacement, your appliance will be warranted for the remaining
term of the original unit's warranty period.
THIS WARRANTY DOES NOT
extend to, but is not limited to other electronic appliances, commercial
usage, units subjected misuse, neglect, accident, improper installation, transportation costs,
unauthorized modification, violation of instructions, unauthorized repair, or alteration outside of the
factory or any of our authorized facilities, units with altered, defaced, or removed serial numbers,
satisfactory quality of fitness for a particular purpose, of accuracy, or sales or products outside of the
United States.
OUT OF BOX FAILURES
(hereby "OOBF") are limited to products that are inoperative or originally
defective upon receipt. Under no circumstances will a consumer be permitted to return defective units
directly to Criterion. Exchanges must be directly with the dealer. Proof of purchase with the printed date
of purchase is mandatory.
No oral or written information or advice given by Criterion, or its authorized representative shall create
or overwrite this warranty. Should the product prove defective after the warranty, consumer accepts
the product "as is", and assumes the entire cost of all necessary servicing, repair, or correction.
PRODUCT
MODEL#
PARTS
LABOR
COMPRESSOR
CFRR261WD**
French Door Refrigerator
CFRR255WD**
CFRR310WD#*#
Top Freezer Refrigerator
CTMR183WD#*
CTMR208WD#*
1 Year
1 Year
1 Year
CUF154WD*W
Upright Freezer
CUF179WD*W
CUF208WD*W
If you have questions, please refer to the "Troubleshooting" section of this book. For further service and
assistance, please contact Customer Service (toll-free) at 1-833-946-4227 or email
Staple your proof of purchase here.
Write down the following information about
your appliance for your convenience. You can
find the model and serial number label located
on the back of your appliance.
