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33
COOLING/ICE & WATER
Problem
Possible Causes
Solutions
Food is freezing
in the refrigerator
compartment.
Food with high water content was
placed near an air vent.
Rearrange items with high water content away from air vents.
Refrigerator temperature control is set
incorrectly
.
If the temperature is too cold, adjust the control one increment
at a time and wait for the temperature to stabilize. Refer to
the Setting the Controls section for more information
.
Refrigerator is installed in a cold
location.
When the refrigerator is operated in temperature below
41°F (5°C), food can freeze in the refrigerator compartment.
The refrigerator should not be operated in temperature below
55
°F (13°C).
Frost or ice crystals
form on frozen food
(outside of package)
.
Door is opened frequently or for long
periods of time
.
When the doors are opened often or for long periods of
time, warm, humid air enters the compartment. This raises
the temperature and moisture level within the compartment.
Increased moisture will lead to frost and condensation
. To
lessen the effect, reduce the frequency and duration of door
openings.
Door is not closing properly.
Refer to the Doors will not close correctly or pop open section
in the Troubleshooting section.
Refrigerator or
Freezer section is too
cold.
Incorrect temperature control settings.
If the temperature is too cold, adjust the control one increment
at a time and wait for the temperature to stabilize
. Refer to
the Setting the Controls sect
;ion for more information.
Frost or ice crystals
on frozen food
(inside of sealed
package)
.
Condensation from food with a high
water content has frozen inside of the
food package
.
This is normal for food items with a high water content.
Food has been left in the freezer for a
long period of time.
Do not store food items with high water content in the freezer
for a long period of time.
lcemaker is not
making enough ice.
Demand exceeds ice storage capacity.
The dispenser icemaker will produce approximately 216-288
cubes in a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply with adequate
pressure and turn the water shutoff valve fully open
.
If the problem persists, it may be necessary to contact a
plumber.
Water filter has been exhausted.
It is recommended that you replace the water filter:
Approximately every six months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Low house water supply pressure.
NOTE:
The water pressure must be from 30 to 125 psi or
207-862 kPa or 2.1-8
.8 kgf/cm
2
•
If the refrigerator is installed
in an area with low water pressure below 30 psi, you can
install a booster pump to compensate for the low pressure.
If the problem persists, it may be necessary to contact a
plumber or install a booster pump to compensate for the low
pressure
.
Reverse Osmosis filtration system is
used.
Reverse osmosis filtration systems can reduce the water
pressure below the minimum amount and result in
icemaker issues. (Refer to Water Pressure section.)
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