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14
TROUBLESHOOTING
The fan does not move.
The fan is noisy.
The fan wobbles
excessively.
The fan operates correctly
but the lights are not
working.
Remote control does not
work.
1. Firmly push the reverse switch completely left or right.
2. Make sure the wall switch is turned on.
3. Ensure power is on at wall switch and breaker box
4. Turn the power o and check all wire connections at the ceiling outlet box.
1. Check and tighten all screws that hold the fan blades to the blade arms and motor.
2. Replace any blade that is cracked or damaged.
3. Do not use a variable-speed wall control to control the fan speed.
4. Ensure the outlet box is securely mounted to the building structure.
5. Ensure the mounting bracket is securely mounted to the outlet box.
1. Tighten all screws that hold the fan blades to the blade arms and blade arms to motor.
2. Switch one blade with a blade from the opposite side. Or balance the fan using the blade balancing kit.
3. Turn o power. Loosen the canopy and verify that the mounting bracket is secure to the electrical outlet box. The
mounting bracket must be ush without movement against the outlet box.
4. Use a longer downrod or move the fan to another location if the fan is too close to the ceiling.
5. Ensure the mounting bracket is securely mounted to the outlet box.
6. Tighten the set screws in the yoke.
1. Install new bulbs.
2. Ensure the single-pin connectors from the switch housing to the light kit are connected properly.
3. Turn the power o and check all wire connections between the fan and outlet box.
1. Turn o the main power, then turn it back on. Within 30 seconds, press and hold the high and low speed buttons
on the remote at the same time for 5 seconds. The LED indicator will ash 3 times, signaling a successful
synchronization. Once complete, the fan will start on the low speed with the light (if applicable) o.
2. Insert new 12V battery in battery compartment of the remote control (see page 11).
3. If there are several fans in close proximity, turn power o to other fans and resync the remote to the receiver (see
corrective action 1 above).
PROBLEM CORRECTIVE ACTION
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