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You Need Assistance
or Service
Questions or comments? Call our toll-free Consumer
Assistance Center telephone number, 1-800-422-1230,
24 hours a day.
This section is designed to help you save the cost of a service call. Part I of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do ifyou still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed de-
scription ofthe problem, your appliance's complete model and serial numbers and the
purchase or installationdate. (See page 2.) This information will help us respond properly to
your request.
I. Before calling for service...
If your appliance should fail to operate, review the following list before calling your dealer.
You could save the cost of a service call.
PROBLEM
Nothing will
operate
The oven will
not operate
The surface
units will not
operate
Control knob(s)
will not turn
POSSIBLE CAUSE WHAT TO DO
The unit is not wired intoa
live circuit with proper volt-
age.
A household fuse has
blown or a circuit breaker
has tripped.
You have not set the elec-
tronic control correctly.
You have programmed a
delayed start time.
Wire the unit into a live circuit with
proper voltage. (See Installation
Instructions.)
Replace household fuse or reset
circuit breaker.
Refer to the section in this manual
describing the function you are operat-
ing.
Wait for the start time to be reached.
A household fuse has blown
or a circuit breaker has
tripped.
You have not set the
control knobs correctly.
You are not pushing in
before turning.
Replace household fuse or reset
circuit breaker.
Push control knobs in before turning
to a setting.
Push control knob(s) in before
turning to a setting.
continued on next page
47
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