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Problem solving guide
45
General problems or technical faults
Problem Cause and remedy
The SmartLine element
cannot be switched on.
There is no power to the SmartLine element.
Check whether the mains fuse has tripped. Con-
tact an electrician or Miele Service (for the min-
imum fuse rating, see data plate).
There may be a technical fault.
Disconnect the SmartLine element from the mains
electricity supply for approx. 1 minute by
tripping the relevant mains fuse or screwing the
fuse out completely, or
switching off the residual current protection
device.
If, after resetting the trip switch in the mains fuse
box or the residual current protection device, the
SmartLine element will still not switch on, contact
a qualified electrician or Miele Service.
A smell and vapours are
given off when the new
wok is being used.
The metal components have a protective coating.
When the wok is used for the first time, this causes a
smell and possibly also vapour. The material from
which the induction coils are made also gives off a
smell in the first few hours of operation. With each
subsequent use, the odour is reduced until it disap-
pears completely. The smell and any vapours given
off do not indicate a faulty connection or appliance
and they are not hazardous to health.
An operating noise can
be heard after the
SmartLine element has
been switched off.
The cooling fan runs until the SmartLine element
has cooled down and then switches off automatic-
ally.
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