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33
Section 10
Troubleshooting
Self Diagnosis
• Press the Home button on your remote.
• Select the Gear (Settings) icon.
• Select Advanced System.
• Select Help.
• Select Self Diagnosis.
If this does help you resolve the issue, try the techniques listed below.
Voice Control Issues
Problem Possible Solutions
Google assistant won’t work.
Try to log in to Google. If you receive “I don’t understand” from
voice recognition, log out the account, then log back in.
After logging in to the Google account, the recognition language
may be dierent. You need to log in to the Google account on
the web page to set the voice language.
For more information, see “Google Assistant” on page 16.
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