Loading ...
Loading ...
Loading ...
Troubleshooting
My device will not turn on or keeps turning off
Devices erratically turning off or not turning on could indicate an issue with the power supplied to the device.
Check these items to attempt to troubleshoot the cause of the power issue.
• Make sure the power source is generating power.
You can check this several ways. For example, you can check whether other devices powered by the source
are functioning.
• Check the fuse in the power cable.
The fuse should be located in a holder that is part of the red wire of the power cable. Check that the proper
size fuse is installed. Refer to the label on the cable or the installation instructions for the exact fuse size
needed. Check the fuse to make sure there is still a connection inside of the fuse. You can test the fuse using
a multimeter. If the fuse is good, the multimeter reads 0 ohm.
• Check to make sure the device is receiving at least 12 Vdc.
To check the voltage, measure the female power and ground sockets of the power cable for DC voltage. If the
voltage is less than 12 Vdc, the device will not turn on.
• If the device is receiving enough power but does not turn on, contact Garmin product support.
Changing the Fuse in the Power Cable
1 Open the fuse housing .
2 Twist and pull the fuse to remove it .
3 Insert a new 3 A fast-blow fuse.
4 Close the fuse housing.
My device will not acquire GPS signals
If the device is not acquiring satellite signals, there could be a few causes. If the device has moved a large
distance since the last time it has acquired satellites or has been turned off for longer than a few weeks or
months, the device may not be able to acquire the satellites correctly.
• Ensure the device is using the latest software. If not, update the device software (Updating Software with the
ActiveCaptain App, page 6).
• Make sure the device has a clear view of the sky so the antenna can receive the GPS signal. If it is mounted
inside of a cabin, it should be close to a window so it can receive the GPS signal.
My sonar does not work
• Push the transducer cable all the way into the back of the device.
Even if the cable seems to be connected, you should push firmly so that it is fully seated.
• Press , and ensure sonar is enabled.
• Select the correct transducer type (Selecting the Transducer Type, page 11).
Appendix 33
Loading ...
Loading ...
Loading ...