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I can't hear anything from the headphones. What can I do?
If there is no sound coming out of the headphones, go through the list below and see if it fixes the
problem.
Check the following:
§ Make sure the headphones are plugged into the 3.5mm audio cable connector of the
headset.
§ The volume level is not 0. See System Dashboard on page 64.
§ Make sure the USB cable is connected to a USB 3.0 or higher port on your computer. If the
USB cable is connected to a lower-speed USB port, move and plug it to a USB 3.0 or higher
port. Restart the computer and converter. See Restarting the converter for VIVE Cosmos
Elite on page 42.
§ If the USB cable is already connected to a USB 3.0 or higher port on your computer, try
switching to a different USB 3.0 or higher port. After switching, restart the computer and
converter. See Restarting the converter for VIVE Cosmos Elite on page 42.
Can I use VIVE Cosmos Elite when SteamVR is in Safe mode?
No, you cannot. Make sure that SteamVR is not running in Safe mode before using VIVE Cosmos
Elite.
40 Headset and headphones
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